<p>We’re hiring an MSP IT Support Manager (5x week onsite in Rhode Island) to lead a team of 5 (Help Desk + Systems Engineers) for a growing Managed Services Provider. This role is a mix of hands‑on technical work and people leadership, focused on improving service delivery, team performance, and client satisfaction.</p><p><br></p><p>What You’ll Do:</p><ul><li>Lead, mentor, and develop a 5‑person technical team</li><li>Act as an escalation point for complex issues</li><li>Oversee daily operations, SLAs, and ticket workflow</li><li>Standardize processes and strengthen documentation</li><li>Support client escalations, planning, and tech guidance</li></ul><p><br></p>
We are looking for an experienced SAP Ariba Supplier Enablement Specialist II to join our team in Providence, Rhode Island. In this long-term contract position, you will play a pivotal role in onboarding and integrating suppliers into the SAP Ariba platform while providing Tier 2 support to resolve supplier-related issues. This role requires a strong technical background, excellent communication skills, and a customer-focused approach to maintain effective supplier relationships.<br><br>Responsibilities:<br>• Manage the onboarding and configuration of suppliers within the SAP Ariba platform, ensuring seamless integration into the system.<br>• Provide Tier 2 support to address supplier inquiries and resolve technical issues promptly.<br>• Monitor supplier interactions and maintain strong relationships through clear and effective communication.<br>• Ensure system functionality and troubleshoot any integration challenges.<br>• Collaborate with procurement teams to support supplier enablement processes and enhance operational efficiency.<br>• Utilize SAP S/4HANA to integrate procurement and supplier management workflows.<br>• Develop and maintain documentation related to supplier enablement processes.<br>• Conduct training sessions for suppliers on utilizing the SAP Ariba platform.<br>• Analyze supplier data to identify and implement improvements.<br>• Work closely with internal teams to align supplier enablement with organizational goals.
<p>We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This position will focus on leveraging Salesforce and related technologies to meet organizational needs within the non-profit sector. The ideal candidate will bring a strong background in Salesforce development and administration, coupled with expertise in data integration and system configuration.</p><p><br></p><p>Responsibilities:</p><p>• Manage Salesforce administration tasks, including user management, permission settings, security protocols, and sandbox release management.</p><p>• Develop and customize Salesforce solutions using tools such as Flow, OmniStudio, Lightning, and Experience Cloud.</p><p>• Oversee the implementation and management of Marketing Cloud, ensuring a smooth transition from previous platforms.</p><p>• Configure and optimize Data Cloud/Data 360 while implementing best practices for data management.</p><p>• Integrate data using platforms like MuleSoft, Boomi, SnapLogic, or other iPaaS solutions.</p><p>• Collaborate with stakeholders to gather and document business requirements, ensuring solutions align with organizational goals.</p><p>• Implement client-side scripting solutions to enhance user experience and system functionality.</p><p>• Develop and maintain APIs to support seamless communication between systems.</p><p>• Provide ongoing configuration management and support for system enhancements.</p><p>• Ensure compliance with industry standards and best practices in all aspects of Salesforce development and integration</p>