We are seeking a Service Technician to join our team in Boston, Massachusetts. As a Service Technician, you will be instrumental in maintaining and repairing security systems, ensuring their optimal performance. This role involves working with a variety of technologies including Access Control, Alarm Systems, CCTV, Integrated hardware, Intercom systems, and Programming. <br><br>Responsibilities:<br><br>• Conduct regular inspections of security systems to identify and resolve issues<br>• Maintain and repair access control systems, ensuring their optimal functionality<br>• Regularly update and maintain customer records in the system<br>• Perform programming tasks as necessary to ensure the effectiveness of security systems<br>• Handle customer inquiries promptly and professionally<br>• Stay updated with the latest industry trends and advancements in security systems<br>• Adhere to OSHA 10-Hour safety regulations in all tasks<br>• Work with integrated hardware and intercom systems to ensure seamless security operations<br>• Install and maintain CCTV and alarm systems according to customer needs.
<p>We are looking for a detail-oriented Warehouse Technician to support inventory control, product evaluation, and shipping operations in Marlborough, Massachusetts. This role blends hands-on technical troubleshooting with accurate material handling, helping ensure parts are tested, documented, repaired, and routed correctly. The ideal candidate is comfortable working with electrical and mechanical components, maintaining precise records, and collaborating with teammates to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose failed or damaged components, identify underlying causes, and complete appropriate repair activities.</p><p>• Carry out functional checks and follow established testing methods for parts, assemblies, and related equipment.</p><p>• Handle sensitive materials carefully while following shop procedures and supervisor guidance throughout each stage of work.</p><p>• Review defect patterns and product wear data to support the development of service guides, repair instructions, and troubleshooting resources.</p><p>• Contribute to the creation and refinement of testing methods for a range of parts and systems.</p><p>• Prepare items for redistribution by labeling, packaging, and documenting parts accurately.</p><p>• Record issues, test outcomes, and technical observations in tracking systems, and communicate important findings to the broader team.</p><p>• Maintain control of inbound and outbound inventory, verify shipments, and keep manifests, receipts, and related shipping records up to date.</p><p>• Perform cycle counts and physical inventory checks, then enter inventory results and supporting data into reports as required.</p>