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10 results for Help Desk Analyst in Wilmington, DE

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-04-06T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

L2 Help Desk Support Engineer

Eagleville, PA
onsite
Contract / Temporary to Hire
30 - 34 USD / Hourly
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization. Responsibilities: • Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently. • Manage and prioritize incoming service tickets, adapting to changing priorities as needed. • Diagnose and resolve technical problems related to hardware, software, and network systems. • Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools. • Collaborate with internal and external resources to address complex incidents and provide timely solutions. • Communicate updates and resolutions to users regarding open service requests. • Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base. • Perform network troubleshooting to identify and resolve connectivity issues. • Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations. • Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
2026-04-03T00:00:00Z

Data Analyst

Wilmington, DE
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in Wilmington, Delaware. In this role, you will play a pivotal part in designing and developing software solutions for both desktop and web applications. You will collaborate closely with business stakeholders to understand and document requirements, ensuring the delivery of robust and effective reporting and application solutions. Responsibilities: • Design and implement front-end and back-end software for complex desktop and web applications. • Collaborate with business users and management to identify, analyze, and document application and reporting requirements. • Develop stable and efficient solutions for Power BI reporting and application development projects. • Manage all stages of the software development lifecycle, including requirements gathering, design, coding, testing, deployment, and ongoing support. • Utilize best practices in software development and explore innovative solutions to meet business objectives. • Optimize database objects and ensure efficient data handling and retrieval. • Apply Agile methodologies to project management and software development tasks. • Create and maintain comprehensive documentation for business requirements and application designs. • Work independently and as part of a team to deliver high-quality results. • Support scheduled updates and releases with a focus on system stability and performance.
2026-04-06T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-04-06T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary
66.5 - 77 USD / Hourly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-04-06T00:00:00Z

Operations Analyst

Horsham, PA
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged. Responsibilities:• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.• Conduct asset and trust reconciliations to ensure accurate financial records.• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.• Prepare valuation and compliance reports to meet regulatory standards.• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.• Address and correct compliance violations through appropriate correction methods.• Provide support for large plan audits and assist with filer requirements.• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.• Consult on plan design options and compliance matters to ensure optimal client outcomes.
2026-03-30T00:00:00Z

Inventory Analyst

Exton, PA
onsite
Permanent
80000 - 90000 USD / Yearly
We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies. Major Responsibilities· Provide financial analysis, forecasting and reporting · Develop strategic initiatives· Budgeting & Forecasting· Variance Analysis· Generate periodic asset allocation reports· Maintain knowledge of regulations and policies· Integrate financial data· Prepare financial reports with key metrics· Establish financial trends and make recommendations· Resolve data discrepancies· Ensure compliance with relevant financial regulations
2026-04-06T00:00:00Z

Salesforce - Data Reporting Analyst

Conshohocken, PA
remote
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Salesforce Data Reporting Analyst to join our team on a contract basis in West Conshohocken, Pennsylvania. In this role, you will transform sales performance data into actionable insights, enabling leadership to refine processes and achieve measurable results. This position requires expertise in data analysis, reporting, and visualization, with a strong focus on tools like Power BI, Excel, and Salesforce platforms. Responsibilities: • Evaluate and measure the success of sales-enabled programs, including campaigns, events, promotions, and onboarding initiatives. • Develop and maintain measurement frameworks, scorecards, and dashboards to track program performance and identify improvement opportunities. • Analyze customer and practitioner behaviors to uncover trends that drive conversion, retention, and engagement. • Provide insights into optimizing sales and marketing processes, including segmentation, timing, and follow-up strategies. • Create and manage dashboards and data models in Power BI, ensuring accurate and up-to-date reporting. • Perform ad-hoc analyses using advanced Excel techniques, including PivotTables and Power Query, to address leadership inquiries. • Design and deliver thorough and well-structured presentations in PowerPoint, effectively translating complex data into clear recommendations. • Extract and interpret data from Salesforce, leveraging its reporting tools and analytics capabilities. • Maintain consistent documentation of reporting logic and data definitions to ensure reliability and trust in the numbers. • Manage multiple priorities efficiently while delivering high-quality results within deadlines.
2026-04-16T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z