15 Results for Noc Technician Jobs in Wilmington, DE

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L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T14:28:42Z

Network Engineer

Malvern, PA
onsite
Temporary to Hire
57.00 - 66.00 USD / Hourly
We are looking for a Network Engineer to join a contract opportunity in Pennsylvania. In this role, you will contribute to the design, support, and optimization of enterprise network, voice, and collaboration systems within a Cisco-centered environment. The position requires a hands-on, detail-oriented individual who can strengthen reliability, performance, and security while partnering with internal teams to deliver stable communication services. Responsibilities: • Oversee the daily operation and ongoing improvement of Cisco network infrastructure, including switching, routing, VLAN segmentation, spanning tree, and access layer connectivity. • Configure and support enterprise voice platforms by administering Cisco Unified Communications systems, call routing components, and related telephony services. • Maintain cloud-based collaboration tools such as Webex and Microsoft Teams, including account setup, dial plan coordination, and interoperability with on-premises environments. • Administer emergency calling solutions and verify that voice services align with applicable E911 requirements across company locations. • Develop, document, and carry out disaster recovery and failover exercises for network and voice platforms, capturing outcomes and validating recovery readiness. • Apply and tune quality of service settings to preserve call clarity and prioritize real-time traffic throughout the communications environment. • Investigate and resolve call quality problems, service interruptions, and network-related voice issues using a disciplined troubleshooting approach. • Support structured change management processes by preparing documentation, implementing approved updates, and completing post-change review activities. • Partner with security, compliance, vendors, and cross-functional technology teams to ensure infrastructure meets operational standards and regulatory expectations. • Keep technical records current, including network diagrams, voice configurations, dial plans, and support procedures.
2026-10-15T14:28:42Z

Systems Engineer

Reading, PA
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
We are looking for a Systems Engineer to support and enhance core infrastructure environments for clients in the NYC metro area. This position focuses on maintaining virtualized systems, strengthening security, resolving complex technical issues, and assisting with server and platform upgrades. The ideal candidate brings strong hands-on systems administration experience, communicates well with end users, and can work independently while contributing reliable support. Responsibilities:• Manage and maintain VMware vSphere environments, including provisioning, administration, and ongoing support of virtual machines.• Administer Windows-based server infrastructure and support key platform services such as Active Directory, file services, and messaging systems.• Perform backup, recovery, and restoration activities to protect operating systems, applications, and business data.• Troubleshoot network and infrastructure issues by identifying root causes and restoring connectivity across client environments.• Configure and support security tools such as firewalls, web filtering platforms, and remote connectivity solutions.• Design, deploy, and maintain secure site-to-site and remote access connectivity for distributed users and locations.• Assist with server and infrastructure migration projects, including directory services, file servers, and email environments.• Provide technical support to end users and clients with clear communication, timely follow-up, and attentive service.• Participate in after-hours support coverage as part of an on-call rotation for urgent incidents.
2026-10-27T16:58:43Z

Network Engineer

Lyon Station, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Network Engineer to support and strengthen a manufacturing-focused network environment in Pennsylvania. This long-term contract opportunity is ideal for a hands-on individual who can help maintain reliable connectivity, improve network performance, and support critical plant operations with a strong sense of urgency. The role will focus on Cisco-based infrastructure across routing, switching, firewall, and related network services while working closely with infrastructure and operations teams. Responsibilities: • Oversee daily network operations to maintain stable, high-availability connectivity for business and plant systems. • Configure, support, and troubleshoot Cisco routers, switches, firewalls, and related LAN infrastructure across the environment. • Evaluate network performance trends, identify improvement opportunities, and implement changes that enhance reliability and efficiency. • Create and maintain disaster recovery and backup procedures to support continuity of network services. • Track network hardware and infrastructure assets, ensuring accurate inventory records and lifecycle awareness. • Manage routing, switching, IP addressing, and hosted network services within enterprise and data center environments. • Apply basic firewall updates, provision new secure connections, and prepare operational status reporting for stakeholders. • Document incidents, corrective actions, and technical recommendations while communicating progress clearly to management and partner teams. • Provide support outside standard business hours when required for incidents, maintenance activities, or project work.
2026-10-20T15:24:10Z

Database Technology Manager

Dover, DE
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms. Responsibilities: • Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability. • Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards. • Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity. • Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates. • Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments. • Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity. • Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
2026-10-21T16:04:24Z

Help Desk/Desktop Support Analyst

Malvern, PA
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership. Responsibilities: • Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner. • Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through. • Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms. • Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments. • Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues. • Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use. • Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site. • Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities. • Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
2026-10-20T15:18:46Z

IT Manager/Director

Media, PA
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time. Responsibilities: • Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization. • Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions. • Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors. • Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards. • Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments. • Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes. • Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives. • Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
2026-10-07T14:23:44Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia, Pennsylvania. This Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a broad range of computing equipment used in day-to-day operations. The ideal candidate brings a service-focused approach, strong troubleshooting ability, and the confidence to work independently while collaborating with technical and non-technical stakeholders. Responsibilities: • Deliver desktop support by installing, configuring, repairing, and maintaining computers, operating systems, peripheral devices, and specialized research-related equipment. • Investigate and resolve technical incidents, respond to user inquiries, and restore service quickly while escalating uncommon or higher-risk issues when needed. • Guide employees on proper system and equipment use, helping them work effectively and follow established technology practices. • Recommend appropriate hardware and software purchases by providing technical input, product guidance, and specification details for departmental needs. • Review the local computing environment to identify opportunities for improved performance, reliability, and process efficiency. • Participate in the assessment and rollout of technology solutions, including product testing, implementation support, and validation with end users. • Maintain accurate records by updating service tickets, documenting assigned work, and keeping inventory information current. • Support configuration and user administration tasks within Windows environments and Active Directory as part of daily desktop operations.
2026-10-15T15:33:45Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T13:58:44Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T14:03:58Z

Sr. Network Administrator

Camden, NJ
onsite
Permanent / Full Time
105000.00 - 125000.00 USD / Yearly
We are looking for an experienced Sr. Network Administrator to lead the design, delivery, and ongoing support of a resilient enterprise network environment. This position plays a key role in maintaining secure, high-performing connectivity across sites while strengthening infrastructure reliability and operational readiness. The ideal candidate brings deep expertise in enterprise routing, switching, firewall administration, and load balancing, along with the ability to resolve complex network challenges and partner effectively with technical teams. Responsibilities:• Architect, deploy, and administer enterprise network infrastructure to support availability, performance, and future growth across multiple locations.• Configure and maintain core networking platforms, including routers, switches, wireless solutions, firewalls, and load balancing technologies.• Track network health through proactive monitoring, analyze trends, and take corrective action to prevent service disruption.• Investigate and resolve advanced connectivity, latency, and security issues using structured troubleshooting methods.• Work with infrastructure, cloud, and application teams to deliver network support for projects, upgrades, and operational initiatives.• Apply and enforce network security standards, including firewall policy management, segmentation, and access controls.• Contribute to disaster recovery and business continuity planning by validating network resilience and recovery procedures.• Maintain clear technical documentation covering network topology, configurations, standards, and support processes.• Evaluate and support enterprise technologies such as Cisco Nexus, Fortinet FortiGate, F5 load balancers, cloud networking in Azure, and emerging platforms under consideration.• Assist with network automation efforts and operational efficiency improvements using tools such as Ansible when applicable.
2026-09-23T12:58:46Z

IT Security Manager

Bensalem, PA
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Security Manager to lead security operations and strengthen cyber defense capabilities for a financial services organization in Bensalem, Pennsylvania. This role will guide daily security monitoring, incident response, and threat detection efforts while partnering with technology leaders to safeguard enterprise systems and data. The ideal candidate brings a strong background in cybersecurity operations, team leadership, and the continuous improvement of security processes, tools, and reporting. Responsibilities: • Lead daily security operations activities, ensuring effective monitoring, alert handling, and response coordination across the environment. • Direct investigations into cybersecurity events, drive containment and recovery efforts, and ensure critical incidents are escalated appropriately to technical teams and leadership. • Refine operating models for the security function by improving team coverage, escalation paths, service expectations, and standard procedures. • Maintain and enhance operational documentation, including response workflows, playbooks, runbooks, and supporting records for consistent execution. • Oversee the performance and optimization of core security technologies such as SIEM, endpoint detection, threat intelligence, and logging platforms. • Expand monitoring coverage by working with infrastructure and application teams to integrate new systems and improve enterprise visibility. • Strengthen detection capabilities by developing use cases, tuning alert logic, and incorporating threat intelligence into security operations. • Guide proactive threat hunting efforts and track emerging attack methods, vulnerabilities, and industry developments that may affect the organization. • Support audit and compliance initiatives by preserving evidence, documenting incidents thoroughly, and partnering with risk and compliance teams on remediation activities. • Prepare dashboards and performance reporting that communicate incident trends, response effectiveness, operational metrics, and significant cyber risks to management.
2026-10-19T19:08:45Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
- USD / Hourly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T14:18:43Z

Test Center Administrator

Philadelphia, PA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a dependable Test Center Administrator to support daily testing operations in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is organized, detail oriented, and comfortable working in a customer-facing environment with changing schedules. The role involves helping maintain a secure and efficient testing site while ensuring each visitor receives attentive service and a consistent exam-day experience. Responsibilities: • Welcome test takers, confirm their identity, and guide them through check-in procedures in a detail oriented manner. • Carry out security screening steps, including the use of handheld screening tools, to uphold testing standards. • Observe candidates throughout their exams and respond promptly to concerns, incidents, or irregular activity. • Protect testing materials, equipment, and the overall site environment to preserve confidentiality and compliance. • Document and escalate situations that fall outside established procedures with a strong sense of urgency. • Help create a calm, fair, and comfortable setting for all individuals completing exams. • Perform administrative support tasks such as scanning documents, handling clerical work, and assisting with inbound calls as needed. • Adapt to a variable part-time schedule, including Saturday coverage and occasional evening or Sunday hours based on site needs.
2026-10-27T20:53:43Z

ERP/CRM Administrator

Trevose, PA
remote
Temporary / Contract
- USD / Hourly
We are looking for an ERP/CRM Administrator to support enterprise labeling and print operations for a healthcare packaging environment in Trevose, Pennsylvania. This Long-term Contract position focuses on maintaining reliable system performance, resolving production-related issues, and improving print and labeling workflows across multiple global facilities. The ideal candidate will bring strong experience with BarTender and enterprise application support, along with the ability to investigate incidents, identify root causes, and implement practical solutions. Responsibilities: • Manage and support ERP/CRM-related labeling processes to ensure accurate and dependable print execution across business operations. • Troubleshoot incoming support tickets, assess system behavior, and determine underlying causes of application or printing issues. • Recommend and apply corrective measures, including configuration updates and targeted development changes, to prevent recurring problems. • Administer and optimize BarTender as the primary labeling platform within the enterprise environment. • Coordinate print command functionality between enterprise systems and connected printer devices to maintain seamless output. • Support labeling and printing operations for a large distributed printer network spanning multiple manufacturing sites worldwide. • Collaborate with business and technical teams to translate operational needs into system enhancements and sustainable support solutions.
2026-10-15T15:28:45Z

15 results for Noc Technician in Wilmington, DE