Are you ready to lead and optimize a robust global network environment? Join our team as a Senior Network Engineer and take ownership of both daily operations and future development of our Global Network, deploying high-level automation and secure solutions that support customer missions and internal requirements. What You'll Do: Lead project-based initiatives for both customer and internal network services, ensuring structured operational handovers and on-time delivery. Serve as the senior technical expert across projects, advising teams on complex network challenges. Manage new customer onboarding and collaborate with business development on project launches. Execute continuous improvement programs and optimize the global network infrastructure. Provide third-line technical support, troubleshooting, and maintenance for internal teams and the Network Operations Center (NOC). Standardize network services and drive automation for enhanced performance, scalability, and reliability. Maintain comprehensive documentation for all systems and services. Mentor and train Tier 1 and Tier 2 support teams. Collaborate closely with security teams to implement advanced controls, segmentation, and monitoring.
<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
<p>We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission‑critical production environment and requires strong hands‑on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).</p><p>This is a true platform operations role—not just scripting or surface‑level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Operate and support vCMTS and RPHY platforms following established operational processes</li><li>Support DAA platform stand‑up, including software installation, system configuration, and lifecycle maintenance</li><li>Perform system and network change implementations including:</li><li>Platform upgrades</li><li>Risk management</li><li>RMA activities</li><li>Automation via scripting</li><li>Actively participate in incident mitigation for production vCMTS environments</li><li>Identify recurring service issues and trends; partner with development teams to implement long‑term corrective solutions</li><li>Participate in a 24x7 on‑call rotation, including nights, weekends, and holidays</li><li>Work closely with product and project management teams to operationalize new platforms and features</li><li>Partner with regional engineering teams to improve platform reliability and build operational automation</li><li>Support problem management efforts across network, system, and platform layers</li></ul><p><br></p>
<p>We are seeking a highly skilled Linux Support Engineer to support Distributed Access Architecture (DAA) platform operations, with a focus on vCMTS and RPHY systems. This role supports a nationwide, mission‑critical production environment and requires strong hands‑on experience with Linux/server operations, automation (Ansible), and core routing protocols (BGP and OSPF).</p><p>This is a true platform operations role—not just scripting or surface‑level networking. Candidates must be able to demonstrate working knowledge of routing protocols, troubleshoot real production issues, and operate confidently in a 24x7 environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Operate and support vCMTS and RPHY platforms following established operational processes</li><li>Support DAA platform stand‑up, including software installation, system configuration, and lifecycle maintenance</li><li>Perform system and network change implementations including:</li><li>Platform upgrades</li><li>Risk management</li><li>RMA activities</li><li>Automation via scripting</li><li>Actively participate in incident mitigation for production vCMTS environments</li><li>Identify recurring service issues and trends; partner with development teams to implement long‑term corrective solutions</li><li>Participate in a 24x7 on‑call rotation, including nights, weekends, and holidays</li><li>Work closely with product and project management teams to operationalize new platforms and features</li><li>Partner with regional engineering teams to improve platform reliability and build operational automation</li><li>Support problem management efforts across network, system, and platform layers</li></ul>
We are looking for a skilled Network Security Administrator to join our team in Exton, Pennsylvania. In this role, you will safeguard our organization's IT infrastructure by ensuring robust security measures are in place and effectively maintained. Your expertise will contribute to the continuous improvement of our security systems, while also providing support for end users and proactively addressing potential vulnerabilities.<br><br>Responsibilities:<br>• Administer and configure IT security servers, appliances, and endpoint programs to ensure optimal functionality.<br>• Perform installations, upgrades, and replacements of security-related software and hardware as needed.<br>• Monitor security systems for alerts, respond to incidents, and escalate issues when necessary.<br>• Assess the security of the organization's infrastructure and recommend improvements to strengthen overall security.<br>• Troubleshoot and resolve issues with IT security equipment and applications.<br>• Conduct scheduled security scans, implement remediation processes, and address vulnerabilities.<br>• Manage and prioritize security-related tickets from the service desk, providing first-level support and coordinating resolutions.<br>• Develop and maintain policies and procedures related to IT security operations.<br>• Participate in audits, penetration tests, and disaster recovery exercises to ensure compliance and readiness.<br>• Contribute to the development and enhancement of organizational security programs and initiatives.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Wilmington, Delaware. This long-term contract position is ideal for a tech-savvy individual with a strong background in mobile device management and IT support. The role involves ensuring seamless operations of mobile technologies while adhering to security policies and compliance standards.<br><br>Responsibilities:<br>• Configure, deploy, and update mobile devices to support organizational needs.<br>• Enforce security policies and ensure compliance across all mobile platforms.<br>• Provide technical troubleshooting and support for mobile device issues.<br>• Monitor device usage and performance, generating reports to inform decision-making.<br>• Develop and deliver user training materials and documentation on mobile device usage.<br>• Procure and manage inventory for mobile devices and related equipment.<br>• Stay informed on the latest iOS and Android enterprise features and industry trends.<br>• Manage relationships with third-party vendors, ensuring service level agreements are met.
We are looking for an experienced IT Manager to lead and optimize our technology infrastructure in a dynamic and fast-paced food distribution environment. This position requires a hands-on leader who can manage daily operations, oversee technical teams, and drive strategic projects to maintain and enhance critical IT systems. The ideal candidate will possess strong technical expertise, exceptional leadership skills, and a commitment to ensuring seamless technology operations.<br><br>Responsibilities:<br>• Manage and maintain network infrastructure, including firewalls, servers, and key business applications, to ensure optimal performance.<br>• Provide hands-on support by addressing help desk tickets and resolving hardware, software, and network-related issues.<br>• Lead and mentor a small IT team, fostering a proactive, solutions-driven work culture.<br>• Oversee network security measures such as firewalls, VPNs, and access controls to ensure compliance with industry standards.<br>• Collaborate with cross-functional teams onsite to troubleshoot and resolve technical challenges in real time.<br>• Monitor and maintain IT systems using tools like SolarWinds and Nagios to ensure system health and reliability.<br>• Develop and implement configuration management processes to streamline IT operations.<br>• Ensure effective identity management using Active Directory and other relevant technologies.<br>• Manage backup technologies to safeguard critical data and support disaster recovery initiatives.<br>• Evaluate and recommend improvements for IT systems to align with organizational goals.
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment.<br><br>Responsibilities:<br>• Support the migration to Windows 11 by assisting with computer installations and breakdowns.<br>• Respond to incoming IT support calls and resolve technical issues as needed.<br>• Handle and transport IT equipment to various locations within the building.<br>• Provide basic troubleshooting and problem resolution for hardware and software concerns.<br>• Utilize Active Directory to manage user accounts and permissions.<br>• Address service desk tickets promptly to ensure minimal disruption to operations.<br>• Collaborate with team members to identify and implement solutions for recurring IT challenges.<br>• Maintain accurate documentation of resolved issues and equipment movements.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Deliver exceptional customer service while addressing technical concerns.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users.<br><br>Responsibilities:<br>• Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange.<br>• Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware.<br>• Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices.<br>• Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies.<br>• Offer technical assistance to end users by diagnosing and resolving software and hardware issues.<br>• Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations.<br>• Assist with technical setups and troubleshooting for after-hours events and meetings.<br>• Respond to service desk tickets efficiently and provide solutions to reported problems.<br>• Collaborate with team members to ensure smooth and uninterrupted IT operations.
We are looking for an experienced Manager of Cybersecurity Engineering and Operations to lead and enhance our technical cybersecurity functions within a dynamic retail environment. This role focuses on managing security operations and engineering processes to ensure robust defense mechanisms, effective threat detection, and continuous improvement of security systems. The ideal candidate will combine technical expertise with operational leadership to deliver scalable and resilient cybersecurity solutions aligned with business goals.<br><br>Responsibilities:<br>• Lead cybersecurity operations, including threat detection, incident response, and escalation, ensuring adherence to established protocols and runbooks.<br>• Oversee the design, operation, and optimization of core security platforms and tools, including vulnerability management, firewalls, cloud security, and identity protection systems.<br>• Collaborate with cross-functional teams, such as infrastructure, application, and DevOps, to integrate security measures into workflows and ensure alignment with organizational priorities.<br>• Manage vendor relationships and external service providers to effectively investigate, remediate, and document security incidents.<br>• Analyze incident trends and operational gaps to drive continuous improvement in detection, response, and automation capabilities.<br>• Coordinate vulnerability identification and remediation efforts in partnership with relevant teams to mitigate risks.<br>• Facilitate periodic security exercises, including tabletop simulations and red/blue team evaluations, to strengthen incident response readiness.<br>• Develop and maintain comprehensive documentation of security processes, incidents, and operational standards.<br>• Mentor and guide team members, fostering attention to detail in development and promoting a culture of accountability within the cybersecurity team.<br>• Ensure security systems and processes adapt to emerging threats and evolving business risks.
We are looking for an experienced IT Security IAM Manager to lead our Identity and Access Management program in Burlington, New Jersey. This role requires an experienced and detail-oriented individual who can oversee the design, implementation, and maintenance of enterprise identity governance and access control systems. The ideal candidate will combine technical expertise with strong leadership skills to ensure security, scalability, and compliance across all IAM operations.<br><br>Responsibilities:<br>• Lead the development and operation of IAM services, including identity lifecycle management, access governance, and authentication solutions.<br>• Design and implement IAM processes such as provisioning, deprovisioning, role management, and access certifications.<br>• Manage integrations between IAM platforms, directories, cloud services, HR systems, and enterprise applications to ensure seamless identity governance.<br>• Troubleshoot and resolve complex technical issues related to IAM systems and integrations.<br>• Establish and enforce architecture standards, design patterns, and best practices to ensure secure and scalable IAM solutions.<br>• Collaborate with security, infrastructure, and compliance teams to align IAM controls with regulatory and audit requirements.<br>• Monitor the health of IAM platforms, identify risks, and implement remediation strategies to mitigate vulnerabilities.<br>• Provide technical leadership during upgrades, enhancements, and modernization efforts for IAM systems.<br>• Develop and mentor a team of IAM engineers and analysts, fostering detail-oriented growth and technical expertise.<br>• Ensure comprehensive documentation of IAM processes, standards, and operational procedures to support team enablement and continuous improvement.
We are looking for an experienced Database Technology Manager to oversee and optimize database systems, ensuring seamless integration and performance across platforms. This role demands a strong technical background in system administration and database technologies. As a long-term contract position, it offers an excellent opportunity for individuals seeking stability and growth. Join us in Philadelphia, Pennsylvania, where you will play a pivotal role in managing critical technological resources.<br><br>Responsibilities:<br>• Manage and maintain database systems to ensure optimal functionality and performance.<br>• Administer Active Directory and ensure its seamless integration with other platforms.<br>• Oversee Citrix technologies to enhance remote access and system efficiency.<br>• Provide desktop administration support, addressing hardware and software issues.<br>• Troubleshoot and resolve computer hardware challenges to minimize downtime.<br>• Deliver remote desktop support to ensure continuous access for end-users.<br>• Manage Blackbaud systems, ensuring data integrity and accessibility.<br>• Develop and implement strategies to improve database security and reliability.<br>• Collaborate with cross-functional teams to align database solutions with organizational goals.<br>• Document processes and maintain accurate records for compliance and future reference.
<p>We are seeking an experienced IT Manager, Dynamics 365, to join our growing Information Technology team. If you thrive on driving enterprise systems transformation, collaborating cross-functionally, and finding ways to empower business efficiency, we want to connect with you.</p><p>The IT Manager, D365 is responsible for leading, coordinating, and delivering Microsoft Dynamics 365 Finance & Operations system implementations, managing related integrations, and ensuring successful project delivery within time and cost constraints. You’ll play a key role in collaborating across business and technical teams to optimize our digital transformation.</p><p>Key Responsibilities:</p><ul><li>Lead Microsoft D365 implementation and enhancement initiatives across all project lifecycle phases.</li><li>Define project scope, deliverables, resource plans, budgets, and timelines.</li><li>Coordinate with internal stakeholders and external vendors for seamless delivery.</li><li>Liaise between business stakeholders and D365 partners/technical teams.</li><li>Collaborate across departments to gather and prioritize requirements.</li><li>Oversee testing, data migration, and deployment activities.</li><li>Advance and execute the D365 integration strategy with third-party systems (ERP, CRM, HRIS, EDI, Power Platform, and more).</li><li>Support maintenance of master data integrity, standardization, and error handling activities.</li><li>Identify and implement continuous improvements in performance, user experience, and business efficiency.</li><li>Create and present project documentation, status reports, and executive briefings.</li><li>Ensure adherence to corporate IT and security policies.</li><li>Lead communication, elaborating on risks, adoption, and progress for all stakeholders.</li><li>Play an active role in change management and user training initiatives.</li><li>Remain current with Microsoft updates, new features, and best practices.</li></ul><p><br></p>