<p>We are looking for a Business Analyst to join a collaborative team on a contract basis. This position will partner closely with business stakeholders and cross-functional teams to translate operational needs into clear, actionable requirements. The ideal candidate brings strong experience with Salesforce and nCino, along with the ability to support agile planning, documentation, and ongoing process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead discovery sessions with business partners to identify goals, capture needs, and clarify functional expectations.</p><p>• Convert business input into organized requirements, user stories, and supporting documentation for delivery teams.</p><p>• Refine and manage the requirements backlog to keep work items current, well-defined, and ready for development.</p><p>• Contribute to prioritization conversations by evaluating business value, urgency, and implementation considerations.</p><p>• Administer and update the Salesforce and nCino SharePoint repository to ensure materials remain accurate and accessible.</p><p>• Collaborate closely with experienced business analysis and scrum team members to support agile ceremonies and day-to-day delivery activities.</p><p>• Review existing documents and workflows to identify gaps, inconsistencies, and opportunities for improved alignment.</p><p>• Act as a liaison between stakeholders and project teams to promote shared understanding throughout the project lifecycle.</p>
We are looking for a Business Analyst to join a team focused on improving internal technology solutions, strengthening data connectivity, and refining business processes across a largely custom software environment. This contract opportunity with potential for a permanent role is based in Reading, Pennsylvania, and will partner closely with business stakeholders across North America as well as a development team to turn operational needs into well-defined solutions. The role is ideal for someone who can quickly understand new systems, balance multiple initiatives, and communicate clearly in a dynamic setting.<br><br>Responsibilities:<br>• Partner with business teams to uncover needs, define objectives, and translate requests into detailed functional and technical requirements.<br>• Contribute to data integration efforts by helping organize, analyze, and support the movement of commercial and customer information between systems.<br>• Plan and facilitate user acceptance testing by preparing test scenarios, tracking defects, and confirming that delivered solutions align with expected outcomes.<br>• Monitor project activity by coordinating priorities, maintaining timelines, and keeping stakeholders informed on progress and next steps.<br>• Produce clear internal documentation, including intranet content and end-user guides, to encourage effective use of company applications.<br>• Attend cross-functional meetings to build knowledge of internal platforms and provide day-to-day support for business applications.<br>• Work with technical teams to clarify business intent, answer requirement questions, and help move enhancements through delivery.<br>• Help identify process improvement opportunities that increase efficiency and support stronger application adoption across the organization.
We are looking for an ERP/CRM Developer to join a team in Philadelphia, Pennsylvania on a contract-to-permanent basis. This position is suited for a technically strong individual who can support and enhance enterprise collaboration and service management platforms while partnering with both technical and business stakeholders. The role focuses on platform administration, solution development, automation, and systems integration to improve operational effectiveness and user experience.<br><br>Responsibilities:<br>• Administer and maintain Jira, Confluence, and Jira Service Management environments to support day-to-day business operations.<br>• Configure the Atlassian ecosystem in alignment with governance standards, platform policies, and established best practices.<br>• Build and support custom functionality, system enhancements, and integrated solutions using platform APIs and related development tools.<br>• Create scripts and technical solutions using languages such as Python or JavaScript to extend platform capabilities.<br>• Design automated workflows and streamline business processes to improve efficiency, consistency, and service delivery.<br>• Manage user access, role assignments, permission structures, security settings, project setup, and workflow configuration across the platform.<br>• Connect Atlassian applications with other enterprise systems through APIs, webhooks, and middleware-based integrations.<br>• Investigate technical issues, perform root cause analysis, and deliver effective resolutions for platform and integration challenges.<br>• Collaborate with cross-functional teams to gather needs, translate requirements into scalable solutions, and communicate technical concepts clearly.
We are looking for an ERP/CRM Administrator to support enterprise labeling and print operations for a healthcare packaging environment in Trevose, Pennsylvania. This Long-term Contract position focuses on maintaining reliable system performance, resolving production-related issues, and improving print and labeling workflows across multiple global facilities. The ideal candidate will bring strong experience with BarTender and enterprise application support, along with the ability to investigate incidents, identify root causes, and implement practical solutions.<br><br>Responsibilities:<br>• Manage and support ERP/CRM-related labeling processes to ensure accurate and dependable print execution across business operations.<br>• Troubleshoot incoming support tickets, assess system behavior, and determine underlying causes of application or printing issues.<br>• Recommend and apply corrective measures, including configuration updates and targeted development changes, to prevent recurring problems.<br>• Administer and optimize BarTender as the primary labeling platform within the enterprise environment.<br>• Coordinate print command functionality between enterprise systems and connected printer devices to maintain seamless output.<br>• Support labeling and printing operations for a large distributed printer network spanning multiple manufacturing sites worldwide.<br>• Collaborate with business and technical teams to translate operational needs into system enhancements and sustainable support solutions.