<p>The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives.</p><p><br></p><p>Business Analysis & Process Design</p><p>• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.</p><p>• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.</p><p>• Develop current state and future state, user stories, process maps, functional requirements, and business rules.</p><p>• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment.</p><p><br></p><p>ERP & SAP Functional Expertise</p><p>• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.</p><p>• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.</p><p>• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.</p><p>• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes.</p><p><br></p><p>Project Delivery & Implementation Support</p><p>• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.</p><p>• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.</p><p>• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.</p>
<p><strong>Technical Business Analyst III</strong></p><p><strong>Location:</strong> Philadelphia, PA (Hybrid – onsite 3-4x a week)</p><p><strong>Employment Type:</strong> 38 Weeks, ASAP-12/31/2026 with potential extension</p><p><strong>Role Overview</strong></p><p>The Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
<p><strong>Primary Responsibilities</strong></p><ul><li>Provide leadership and mentorship to software engineering team members, fostering a collaborative environment committed to production excellence and continuous product improvement.</li><li>Evaluate programming and application development requests, applying technical expertise to determine feasibility and identify opportunities to enhance existing systems and capabilities.</li><li>Lead the planning, development, documentation, testing, and deployment of business-critical applications and enhancements.</li><li>Collaborate with business stakeholders to clarify operational procedures and program objectives.</li><li>Utilize structured analysis and design techniques to create application specifications, including flowcharts and diagrams documenting logical operations.</li><li>Share application and domain knowledge with other teams, supporting cross-functional understanding between application and infrastructure groups.</li><li>Provide production support, including monitoring and issue resolution as needed.</li><li>Oversee integrations between internal systems and external platforms, including marketing technology, CRM solutions, and third-party SaaS providers.</li><li>Migrate legacy middleware workflows to secure, modern cloud-based architectures.</li><li>Build and maintain cloud resources using AWS services (such as EC2, S3, Lambda, RDS, VPC, IAM, CloudFormation/CDK).</li><li>Implement CI/CD pipelines for automated build, test, and deployment using industry-standard tools (e.g., GitHub Actions).</li><li>Contribute to front-end feature development utilizing modern JavaScript frameworks (such as React).</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Modify code to correct errors and enhance functionality.</li><li>Analyze programs to improve operational efficiency or adapt to evolving business needs.</li><li>Create and maintain comprehensive documentation detailing application logic, development processes, and modifications.</li><li>Perform business analysis and assist in facilitating user training.</li></ul><p><br></p><p><br></p>