<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Coordinator. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, review trial balance reports, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Coordinator will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact:</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a motivated and detail-oriented Collections Specialist to join our team on a Contract to permanent basis in Berks County, Pennsylvania. In this role, you will play a key part in managing customer accounts by ensuring timely payments and maintaining positive client relationships. This position offers a dynamic work environment where your skills in communication and organization will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers via phone and email to address overdue payments and obtain payment commitments.</p><p>• Accurately document the financial status of customer accounts and track collection progress.</p><p>• Process received payments and reconcile them with customer accounts to ensure accuracy.</p><p>• Collaborate with the sales team to discuss credit statuses, resolve account issues, and develop payment strategies.</p><p>• Conduct monthly accounts receivable reviews with the sales team to identify and address outstanding issues.</p><p>• Provide regular updates to the Credit Manager regarding delinquent accounts and seek guidance on complex cases.</p><p>• Ensure all interactions with customers and colleagues are conducted with care and align with the company’s commitment to excellent service.</p><p>• Support the Credit Manager in resolving escalated collection challenges and meeting departmental goals.</p><p><br></p><p>If interested, please send resume on a Word document to elyse.beyer@roberthalf com</p>
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to lead and oversee our accounts receivable operations in Lancaster, Pennsylvania. This long-term contract position offers the opportunity to manage a dedicated team, ensuring efficient collections processes, accurate record-keeping, and strong client relationships. If you have a passion for financial management, a proven track record in leadership, and a commitment to maintaining confidentiality, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and mentor the accounts receivable team, providing guidance, training, and performance evaluations to ensure team success.</p><p>• Oversee the entire collections process, including account assessments, outbound communication, resolving billing disputes, and processing credits or adjustments in a timely and detail-oriented manner.</p><p>• Maintain precise and up-to-date records by documenting all collection activities and monitoring reports within the accounting system.</p><p>• Collaborate with internal and external stakeholders by preparing correspondence, generating detailed reports, and delivering presentations as needed.</p><p>• Analyze accounts to identify delinquency trends and report findings to management with actionable recommendations.</p><p>• Ensure compliance with company policies and confidentiality standards when handling sensitive financial data.</p><p>• Develop and implement strategies to improve collection efficiency and client satisfaction.</p><p>• Address escalated client concerns and work to maintain positive relationships.</p><p>• Perform additional duties and projects as assigned to support departmental goals.</p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
<p>Growing company located in the Greater Philadelphia area is looking to staff a Division Controller. This Division Controller will oversee the company’s accounting operations and financial reporting while ensuring accurate financial records, compliance with regulatory requirements, and effective internal controls. In this role, you will be responsible for creating annual budgets, overseeing the month end close process, providing variance analysis, expense forecasting, general ledger maintenance, financial reporting, auditing, ensuring compliance with GAAP and other regulatory requirements, facilitating training and development opportunities, tax planning, and overseeing the integration of acquisitions into accounting systems. The ideal Division Controller for this role must have knowledge of current industry trends and excellent auditing skills.</p><p> </p><p>Your responsibilities:</p><ul><li>Drive strategic planning while overseeing all accounting operations, policies, and internal controls.</li><li>Ensure timely, accurate financial statements, WIP reporting, and division performance analysis.</li><li>Lead budgeting, forecasting, financial reporting packages, and ongoing financial controls.</li><li>Partner with Project Managers to review costs, analyze variances, resolve issues, and support accurate project close‑outs.</li><li>Oversee cash flow and lead job costing, payroll, AR, and AP teams to ensure timely, compliant billings.</li></ul>