3 results for Collections Representative in Whittier, CA

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-04-03T00:00:00Z

Collections Specialist

Loma Linda, CA
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Loma Linda, California. In this Contract to potential long-term position, you will play a key role in managing and resolving outstanding accounts receivable for commercial clients while ensuring compliance with company policies and maintaining positive client relationships. Responsibilities: • Oversee assigned customer accounts to ensure timely collection of outstanding balances. • Investigate and resolve billing discrepancies, payment disputes, and other account issues. • Collaborate with internal teams, such as sales and customer service, to address account concerns and support accurate invoicing. • Maintain detailed records of collections activities, payment arrangements, and communications. • Prepare and present aging reports and status updates on collection efforts to management. • Recommend appropriate actions for delinquent accounts, including escalation or write-offs. • Ensure adherence to company policies, procedures, and relevant regulations. • Assist with month-end and year-end closing processes related to accounts receivable. • Utilize tools such as Microsoft Excel and accounting systems to track and manage collections. • Work proactively to minimize financial risks and improve cash flow management.
2026-03-27T00:00:00Z

Collections Specialist

Westwood, CA
onsite
Contract / Temporary to Hire
70000 - 75000 USD / Yearly
Accounts Receivable | Collections SpecialistThe Accounts Receivable (AR) Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from existing clients, resolving customer billing issues, and reducing delinquency in accounts receivable. This role supports the accurate and timely application of payments and ensures a high standard of customer service. Key Responsibilities:<ul><li>Collaborate with collections team members to maintain and manage assigned accounts.</li><li>Conduct daily client outreach through phone and email, ensuring an organized and consistently scheduled follow-up process.</li><li>Process and apply payments, conduct account reconciliations, and perform research as needed to resolve discrepancies.</li><li>Gain a strong understanding of different client account types and contractual terms to accurately interpret invoicing practices.</li><li>Prepare and present reports for monthly internal meetings as assigned.</li><li>Communicate clearly and promptly with internal teams regarding account adjustments, terminations, and disputes, following established procedures.</li><li>Work with leadership to escalate accounts that require additional attention beyond initial collection efforts.</li><li>Perform other duties as needed to support the AR department.</li></ul>Requirements:<ul><li>Bachelor’s degree required; Accounting or Business-related focus preferred.</li><li>Experience with high-volume collections required; previous accounts receivable experience a plus.</li><li>At least 1 year of customer service experience required.</li><li>Experience with Salesforce and NetSuite preferred but not required.</li><li>Proficiency in Microsoft Office Suite, especially Excel and Word.</li><li>Strong oral and written communication skills.</li><li>Excellent reading comprehension.</li><li>Professional and customer service-oriented phone demeanor.</li><li>Exceptional attention to detail, organization, and time management.</li><li>Proactive self-starter who works well independently and as part of a team.</li></ul>Compensation & Work Environment:<ul><li>This position operates on a hybrid schedule, with in-office work Monday through Thursday and remote work on Fridays.</li><li>A comprehensive benefits package, annual bonus, and dynamic, creative workplace environment are offered.</li><li>$70-$75K once full time</li></ul>
2026-03-16T00:00:00Z