<p>We are looking for a Collections Specialist to support receivables and recovery efforts for a long-term contract opportunity. This position focuses on managing outstanding balances, maintaining accurate account records, and communicating with customers to secure timely payments. The ideal candidate brings strong knowledge of collection practices, billing follow-up, and account reconciliation, along with experience using QuickBooks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned accounts receivable balances and take timely action to recover outstanding payments.</p><p>• Contact commercial and consumer customers by phone and email to resolve past-due invoices and secure payment commitments.</p><p>• Record collection activity, payment arrangements, and account updates accurately in QuickBooks and related tracking tools.</p><p>• Investigate billing issues, review account histories, and coordinate with internal partners to address disputes that may delay payment.</p><p>• Monitor aging reports regularly and prioritize follow-up efforts based on risk, balance, and payment status.</p><p>• Reconcile account information to ensure invoices, credits, and payments are reflected correctly.</p><p>• Escalate delinquent accounts when necessary and support next-step recovery actions in line with company procedures.</p>
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p><strong>Job Title: Collections Specialist</strong></p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented <strong>Collections Specialist</strong> with a strong <strong>Accounts Receivable background</strong> to join our team. The ideal candidate will have experience managing outstanding accounts through proactive <strong>outbound calling and email communication</strong>, along with strong systems skills and a high level of accuracy. This role is responsible for following up on past-due balances, maintaining positive client relationships, and supporting overall cash flow objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of customer accounts to ensure timely collection of outstanding balances</li><li>Conduct high-volume <strong>outbound calls and email outreach</strong> to follow up on overdue invoices</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve payment issues</li><li>Document collection activity, account updates, and dispute details within the system</li><li>Process account adjustments, credit memos, and payment plans as needed</li><li>Maintain accurate customer records and ensure compliance with internal policies</li><li>Support month-end AR close activities and reporting as requested</li><li>Identify trends or recurring issues and recommend process improvements</li></ul><p><br></p>
We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity.<br>• Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status.<br>• Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships.<br>• Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts.<br>• Track payment commitments and follow through on agreed arrangements to ensure deadlines are met.<br>• Monitor collection performance and communicate recurring delinquency trends or risk factors to management.<br>• Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution.<br>• Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements.
<p>We are looking for a Registration Specialist to support a non-profit organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, handling registration-related questions, and providing courteous service across phone and email channels. The person in this role will manage inquiries efficiently, route calls when appropriate, and maintain accurate records while contributing to a positive experience for every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to registration-related questions from customers by phone and email with professionalism and care.</p><p>• Assist with a wide range of general customer inquiries and provide clear, helpful information.</p><p>• Enter and update registration details accurately in internal records and tracking systems.</p><p>• Handle inbound and outbound communications to confirm information, resolve issues, and support service needs.</p><p>• Use Microsoft Office tools, including Word and Excel, to document activity and maintain organized files.</p><p>• Support order or registration processing tasks while ensuring information is complete and accurate.</p><p>• Coordinate scheduling or appointment-related activities as needed to support customer service operations.</p>
<p>Dynamic New York City organization is currently seeking a Chargebacks Specialist to join their team in New York, New York. In this role, you will oversee accounts receivable processes, manage chargebacks, and ensure accurate tracking of deductions. This position offers a dynamic work environment and the opportunity to lead a small team while contributing to the efficiency of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide a small team responsible for account reconciliations and chargeback management.</p><p>• Monitor chargebacks and deductions across major retail accounts such as Costco, Walmart, and JC Penney.</p><p>• Utilize BlueCherry ERP to streamline accounts receivable tasks and ensure data accuracy.</p><p>• Manage account portals to track and resolve chargebacks efficiently.</p><p>• Ensure compliance with factoring agreements and identify non-factored accounts.</p><p>• Maintain precise financial records and reporting for chargebacks and deductions.</p>