We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance.</p><p><br></p><p>Why You’ll Want This Role:</p><p><br></p><p>Flexible Hybrid Schedule: 3 days in the office, 2 days work from home</p><p>Robust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)</p><p>Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structure</p><p>Collaborative Team: Join a group passionate about excellence, teamwork, and personal development</p><p><br></p><p>Who You Are for the Role:</p><p>Motivated to build your finance and accounting career in a dynamic, fast-paced environment</p><p>Tech-savvy with large ERP software experience; NetSuite a plus, but not required</p><p>Comfortable working with multiple internal and external stakeholders</p><p>Adaptable, detail-oriented, and dedicated to continuous learning and process improvement</p>
<p>We are seeking an experienced Tax Manager to join a respected boutique firm in Hawthorne, New York. In this dynamic role, you will be responsible for overseeing the preparation and review of a range of tax returns for individuals, corporations, and partnerships, while also providing strategic guidance on tax planning and compliance. The position offers excellent potential for career advancement into leadership, supporting the firm’s succession strategy. You will play a key role in mentoring junior staff, enhancing client relationships, and contributing to business development initiatives that fuel the growth of the firm. Extended hours during busy seasons are required to ensure timely client service.</p>
<p>We are looking for an Accounting Manager to join our dynamic team. This role requires a detail-oriented individual who excels in financial management, payroll compliance, and team collaboration. As part of the leadership team, you will oversee critical accounting processes and ensure adherence to regulatory standards.</p><p><br></p><p><strong><u>Qualified candidates can send resumes directly to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee the month-end close process, including reconciliation and the preparation of adjusting journal entries.</p><p>• Prepare and review financial statements in accordance with established standards.</p><p>• Evaluate and enhance internal controls to improve compliance and operational efficiency.</p><p>• Collaborate with team members on tax planning, compliance, and financial reporting matters.</p><p>• Supervise and mentor staff, providing guidance and training as needed.</p><p>• Manage certified payroll processes for public works and prevailing wage projects, including submission of required reports.</p><p>• Conduct audits and reconciliations of fringe benefits to ensure accurate tracking.</p><p>• Maintain comprehensive payroll records for compliance and audit readiness.</p><p>• Monitor changes in wage regulations and fringe benefit requirements to ensure systems remain up-to-date.</p><p>• Assist department heads with operational support and contribute to daily organizational activities.</p>
<p><strong>Accountant - Green Energy. Hybrid.</strong></p><p> </p><p>Our client a cutting edge and highly successful green energy producer based in Greenwich, CT continues to build out their accounting team. This position is the right hand to the Assistant Controller and will focus on the close as well assisting with financial analysis. The firm is known for having top leadership, a positive fast paced environment, and a reasonable work / life balance.</p><p><br></p><p>For immediate consideration email you resume to austin.royle@roberthalf.</p><p><br></p>
<p>Our Westchester-based real estate investment firm is seeking to add an associate attorney to their commercial real estate team! </p><p><br></p><p><br></p><p>About: Fully-integrated equity real estate investment trust focused on the acquisition, ownership, management and redevelopment of high-quality retail properties. We are looking to hire a commercial real estate attorney to support the company's real estate leasing, acquisitions, dispositions, financings litigation, and public company activity. </p><p><br></p><p>Salary: $100,000 - $150,000 DOE </p><p>+performance based and discretionary bonuses </p><p>Schedule: hybrid. 4 in/1 at home </p><p>Location: Rye, NY</p><p>Responsibilities:</p><p><br></p><p>Draft, review, and negotiate retail and commercial leasing documents, including leases, amendments, assignments, letter agreements, SNDAs, and access agreements.</p><p>Further develop your leasing background by working with a seasoned, deal-oriented business and legal teams. </p><p>Advise internal teams on lease interpretation issues, tenant defaults, bankruptcy issues, and compliance with use restrictions and co-tenancy provisions.</p><p>Manage and coordinate bankruptcy-related matters, including review of filings, proofs of claim, assumption/rejection motions, and other proceedings affecting landlord rights.</p><p>Collaborate with outside counsel on tenant bankruptcies, landlord/tenant disputes, and other property-level litigation.</p><p>Support transactional legal matters, including acquisitions, dispositions, financings, and joint ventures.</p>
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
<p>Overview: We are seeking an experienced and detail-oriented Senior Accountant to join our finance team. The ideal candidate will play a key role in overseeing accounting operations, ensuring accuracy in financial reporting, and providing insightful analysis to support business decisions.</p><p>Key Responsibilities:</p><ul><li>Lead month-end, quarter-end, and year-end closing processes, including preparation, analysis, and reconciliation of key accounts.</li><li>Prepare and review journal entries, general ledger reconciliations, and supporting documentation.</li><li>Ensure compliance with accounting principles (GAAP/IFRS) and internal controls.</li><li>Analyze financial statements and variances to deliver clear, actionable insights to management.</li><li>Manage and mentor junior accounting staff, providing guidance and training.</li><li>Coordinate annual audits, liaising with external auditors and providing required materials.</li><li>Maintain and improve accounting policies, procedures, and systems for efficiency and accuracy.</li><li>Assist in budgeting, forecasting, and ad-hoc financial projects.</li><li>Collaborate with cross-functional teams to support operational and strategic initiatives.</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee governance, risk, and compliance initiatives within our technology environment. This role involves ensuring adherence to regulatory, audit, and contractual requirements while identifying and managing potential risks. The ideal candidate will have a strong background in IT controls and disaster recovery plans.<br><br>Responsibilities:<br>• Develop and implement IT governance frameworks and risk management strategies to align with organizational and regulatory requirements.<br>• Collaborate with leaders across the enterprise to communicate risk management plans effectively.<br>• Conduct risk assessments, threat analyses, and vulnerability studies to identify and mitigate potential issues.<br>• Monitor compliance with IT audit standards and contractual obligations.<br>• Lead disaster recovery planning and ensure systems are restored promptly following service interruptions or declared disasters.<br>• Coordinate impact assessments to evaluate potential risks and their effects on organizational operations.<br>• Establish and oversee controls to maintain security and minimize vulnerabilities.<br>• Provide guidance on contracting strategies to ensure compliance with IT regulatory standards.<br>• Promote best practices in IT risk management and governance across all departments.<br>• Prepare detailed reports and documentation related to IT compliance and risk management activities.
<p>Our team is seeking a detail-oriented Administrative Assistant to provide vital support across daily operations. In this role, you will help streamline office workflows, facilitate communications, and ensure the smooth functioning of our business activities. The ideal candidate is proactive, resourceful, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage scheduling, calendar coordination, and meeting logistics for staff and leadership.</li><li>Prepare, format, and edit correspondence, reports, and presentations.</li><li>Greet visitors, answer phones, and handle routine inquiries with professionalism.</li><li>Maintain filing systems and databases for efficient document storage and retrieval.</li><li>Order office supplies and support facilities management needs.</li><li>Coordinate travel arrangements and process expense reports as required.</li><li>Assist with event planning, project tracking, and other administrative initiatives.</li></ul><p><br></p>
<p>We are looking for a dedicated Payroll Specialist to join our clients team in Jericho, New York. This Contract-to-Permanent position offers an excellent opportunity to showcase your expertise in managing payroll processes while ensuring compliance with multi-state regulations. If you excel in full-cycle payroll operations and thrive in dynamic, fast-paced environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute full-cycle payroll processes for a workforce exceeding 400 employees.</p><p>• Ensure accuracy in payroll calculations, deductions, and adjustments in compliance with multi-state regulations.</p><p>• Address and resolve discrepancies or issues related to payroll in a timely manner.</p><p>• Collaborate with HR and finance teams to streamline payroll workflows and reporting.</p><p>• Prepare and submit payroll tax filings and documentation as required.</p><p>• Maintain up-to-date knowledge of payroll laws and regulations to ensure compliance.</p><p>• Generate detailed payroll reports and analytics to support organizational decision-making.</p><p>• Respond to employee inquiries regarding payroll matters with professionalism and clarity.</p><p><br></p>
<p>Financial Data Analyst – <em>Bring your golden retriever to work</em></p><p>$90K–$110K + Bonus</p><p><br></p><p>This role reports directly to the Controller and is ideal for someone who loves solving data problems and thrives in an agile, high-energy environment.</p><p><br></p><p>What You’ll Do</p><ul><li>Work with large data sets and translate them into accurate, usable formats to present to the board</li><li>Clean, validate, and reconcile data; identify errors and inconsistencies</li><li>Build dashboards and automate reporting</li></ul><p>Why You’ll Love It</p><ul><li>Slow, steady, consistent company growth</li><li>Collaborative, people-first culture</li><li><em>Casual, dog-friendly office</em></li><li>Fully stocked kitchen with snacks and beverages</li><li>Hybrid model: MTW in office; Th/F remote</li><li>Very modern office space</li><li>Room to grow!!</li></ul>
<p>We are looking for a skilled Tax Preparer to join our team on a long-term contract basis. This role is based near Mahwah, New Jersey, and offers flexibility for permanent positions or evening and weekend hours. The ideal candidate will have extensive experience in tax preparation and proficiency in using Drake Tax Software.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file individual tax returns accurately and efficiently.</p><p>• Utilize Drake Tax Software to manage and process tax documents.</p><p>• Review financial records to ensure compliance with tax regulations.</p><p>• Provide clients with expert advice on tax-related matters.</p><p>• Identify opportunities for tax savings and deductions during the preparation process.</p><p>• Maintain detailed and organized records of all tax filings and related correspondence.</p><p>• Keep up-to-date with changes in tax laws and regulations.</p><p>• Collaborate with clients to gather necessary documents and information.</p><p>• Address client inquiries and resolve tax-related issues promptly.</p><p>• Ensure strict confidentiality and security of client data.</p>
<p>Our client, a highly respected, <strong>boutique Estate Litigation law firm located in NYC</strong>, is seeking an experienced and dynamic <strong>attorney</strong> to join its team. The successful candidate will have experience <strong>litigating a full spectrum of estate matters, primarily in NY Surrogate's Court,</strong> including <strong>will contests, contested accountings, fiduciary misconduct, and turnover proceedings, among other matters</strong>. The attorney should be able to litigate from beginning to end with minimal supervision. Trial experience is preferred but not required. <strong>This role offers hybrid flexibility, PTO, bonus opportunities, 401K with matching, and the opportunity to join a team of hard-working, compassionate, and friendly individuals.</strong></p><p><br></p><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team in Morris Plains, New Jersey. This is a long-term contract opportunity that offers a dynamic work environment within the chemicals manufacturing industry. The role requires someone with strong attention to detail who can manage invoicing, payments, and reconciliations efficiently.<br><br>Responsibilities:<br>• Process accounts payable invoices with accuracy and attention to detail.<br>• Execute payment processing tasks, including ACH transfers and check runs.<br>• Match purchase orders to invoices and resolve discrepancies promptly.<br>• Manage payment blocks and ensure timely resolution of issues.<br>• Perform account reconciliations to maintain financial accuracy.<br>• Collaborate with internal teams to ensure proper coding of invoices.<br>• Utilize SAP S/4HANA for accounts payable functions and reporting.<br>• Support month-end and year-end closing activities related to accounts payable.<br>• Maintain compliance with company policies and procedures.<br>• Provide assistance during audits by preparing necessary documentation.
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics.<br><br>Responsibilities:<br>• Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey.<br>• Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives.<br>• Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights.<br>• Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance.<br>• Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes.<br>• Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools.<br>• Translate complex data analyses into clear, actionable recommendations for senior leadership.<br>• Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement.<br>• Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
We are looking for a Senior Accountant to play a vital role in overseeing financial operations and ensuring compliance within our organization. This position offers the opportunity to lead strategic financial initiatives, manage reporting processes, and contribute to the efficient functioning of operational systems. Join us in Bronx, New York, to drive organizational success through financial stewardship and leadership.<br><br>Responsibilities:<br>• Develop and execute comprehensive financial strategies, including planning, budgeting, and forecasting to align with organizational goals.<br>• Manage accounting processes to ensure accurate and timely preparation of financial statements in compliance with US GAAP standards for nonprofits.<br>• Supervise daily administrative and operational functions, including human resources, IT systems, facilities management, and vendor relationships.<br>• Collaborate with relevant finance departments to oversee cash flow, liquidity, and investment operations, ensuring financial stability.<br>• Lead and mentor finance and operations teams, fostering a culture of accountability and continuous improvement.<br>• Coordinate with risk management teams to ensure adequate insurance coverage and mitigate organizational risks.<br>• Serve as the primary liaison to the Board of Directors, providing insights and updates on financial and operational matters.<br>• Streamline and improve financial and operational systems to enhance efficiency and accuracy.
We are looking for a Finance Systems Manager to oversee and optimize financial systems and processes within our organization. This role involves ensuring the accuracy and reliability of financial systems, collaborating with cross-functional teams, and driving improvements in system performance and reporting. The ideal candidate will have a strong background in finance systems management, process design, and stakeholder collaboration.<br><br>Responsibilities:<br>• Lead the design and implementation of finance process improvements, including mapping, monitoring, and optimization.<br>• Identify opportunities for enhancing financial systems and recommend best practices to support organizational goals.<br>• Manage end-to-end finance processes and applications, ensuring seamless operation and integration.<br>• Develop and maintain comprehensive documentation of finance solutions and workflows.<br>• Coordinate with IT and data teams to prioritize critical business projects and system enhancements.<br>• Ensure the accuracy of master data within finance applications to support reliable reporting.<br>• Oversee system integrations for financial applications, addressing issues and ensuring functionality.<br>• Support the accounting team in resolving system-related challenges during monthly and annual close processes.<br>• Act as the administrator for all finance systems, ensuring optimal performance and user adoption.<br>• Monitor system performance, data integrity, and process efficiency while driving continuous improvement initiatives.
<p>Role: Construction and Design Professionals Litigation Attorney</p><p>Location: Downtown Manhattan OR Basking Ridge, NJ</p><p>Salary: $135,000 - $165,000</p><p>Billables: 1900</p><p>Schedule: Hybrid (2 days in office, 3 days remote)</p><p>Benefits: Yes</p><p>Vacation: unlimited PTO + every holiday + floating holiday</p><p>Bonus: Eligible for raise and bonus every year, reviews based on performance and billables. </p><p><br></p><p>About the firm: Our client is a nationally renowned litigation law firm concentrating on complex civil matters, risk management, and trials. The firm’s expertise is diverse but focused in the areas of toxic tort, complex product liability, construction and design professionals, general liability, and commercial litigation. The firm approaches litigation as a unified team, integrating efforts with those of its clients to advance their interests wherever they do business. The goal is always to deliver optimal results at the best possible value. </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Assist partners with an active litigation caseload, from inception to trial. • Interface with clients and insurance professionals.</p><p>• Assist with preparing witnesses for deposition and trial.</p><p>• Retain and work with expert witnesses.</p><p>• Prepare and respond to discovery responses and pleadings.</p><p>• Research legal issues and prepare memoranda.</p><p>• Draft motions and oppositions and argue same at hearings. </p><p>• Assist with negotiating settlements and at mediation.</p><p>• Assist with evaluating liability and damages issues and prepare exposure evaluations.</p><p>• Trial preparation and support.</p><p>• Maintain accurate and timely time records. </p><p><br></p><p> Candidate Requirements:</p><p>• 3+ years of experience representing clients in design detail oriented and/or construction litigation.</p><p>• Juris Doctor from an accredited law school.</p><p>• Must be admitted to practice in New York.</p><p>• Experience with written discovery and motion practice.</p><p>• Capable of independent work.</p><p>• Work in an organized and efficient manner.</p><p>• Superior research and writing skills.</p><p>• Ability to multi-task.</p><p>• Ability to analyze complex matters.</p>
We are looking for an experienced Senior Copywriter to join our team on a contract basis. This role involves crafting compelling and accurate content across various platforms, including digital, video, social media, and e-commerce. Based in Englewood Cliffs, New Jersey, you will collaborate closely with creative teams to ensure all deliverables align with brand tone and messaging while meeting regulatory standards.<br><br>Responsibilities:<br>• Create, edit, and refine copy for digital, video, social media, and e-commerce projects, ensuring alignment with brand voice.<br>• Develop scripts, voiceovers, and promotional messaging tailored for online video and platform-specific formats.<br>• Adapt and version master copy for multiple formats, channels, and markets while maintaining clarity and consistency.<br>• Write and optimize product descriptions, banners, and promotional materials for e-commerce platforms.<br>• Ensure all copy adheres to brand guidelines, regulatory requirements, and consumer health compliance standards.<br>• Proofread and quality-check all deliverables to ensure accuracy and clarity.<br>• Collaborate with creative, account, and production teams to meet project deadlines and respond to feedback efficiently.<br>• Support the localization of copy for market-specific needs.<br>• Contribute to creative updates and refinements across ongoing projects.<br>• Manage high-volume versioning while maintaining attention to detail.
<p><strong>Senior Accountant – Boutique CPA Firm, Hybrid.</strong></p><p>Our client, a well-established CPA firm that focuses on high-net-worth clients, is adding to their team. The position will focus on tax compliance, tax planning, and accounting services. The firm is known for a positive, respectful, professional environment. The firm’s leadership goes out of their way to take care of their team with excellent benefits and generous bonuses. They also make sure the firm is fully staff to minimize the hours during busy season. For immediate consideration email your resume to Austin.royle@rhi.</p>
<p>We are looking for an experienced Full Charge Bookkeeper to join our client's team in New York, New York. This role is vital to maintaining accurate financial records and ensuring smooth accounting operations. The ideal candidate is detail-oriented, organized, and possesses a strong understanding of bookkeeping principles.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes accurately and efficiently.</p><p>• Prepare and process invoices, purchase orders, and billing statements.</p><p>• Conduct month-end closing activities, including accruals and reconciliations.</p><p>• Maintain accurate records of inventory and monitor related financial transactions.</p><p>• Calculate and record sales commissions and ensure compliance with sales tax regulations.</p><p>• Oversee payroll processing and address discrepancies as needed.</p><p>• Assist in preparing financial reports and documentation for month-end reviews.</p><p>• Perform regular bank reconciliations to ensure accuracy in financial accounts.</p><p>• Collaborate with team members to support ongoing accounting operations and improvements.</p>
We are looking for a dedicated Attorney to provide legal support to low-income tenants facing eviction in Bronx Housing Court and related hearings. This role involves managing cases, advocating for clients, and collaborating with a multidisciplinary team to ensure housing stability.<br><br>Responsibilities:<br>• Represent tenants in eviction proceedings, including non-payment and holdover cases.<br>• Advocate for clients in Bronx Housing Court and during termination hearings.<br>• Prepare motions, legal documents, and orders to show cause with precision and attention to detail.<br>• Lead community outreach initiatives and deliver workshops on housing law.<br>• Partner with caseworkers, paralegals, and team members to address client needs.<br>• Maintain accurate case records and uphold strict confidentiality standards.<br>• Participate in a structured four-week training program to enhance legal practice skills.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Brooklyn, New York. This role involves managing invoice processing, ensuring accurate coding, and supporting payment operations in a hybrid work environment. The ideal candidate will bring a strong commitment to accuracy and efficiency in a non-profit setting.<br><br>Responsibilities:<br>• Process invoices efficiently while verifying accuracy and compliance with organizational standards.<br>• Apply appropriate coding to invoices to ensure proper allocation to accounts.<br>• Coordinate and execute check runs in alignment with payment schedules.<br>• Maintain accurate records of all accounts payable transactions.<br>• Collaborate with internal teams to resolve discrepancies and clarify payment-related issues.<br>• Assist in reconciling accounts payable balances and preparing reports.<br>• Support the implementation of new systems or processes as needed.<br>• Follow established procedures to ensure timely and accurate payments.<br>• Provide general support to the finance team as required.
<p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
