<p>We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve help desk tickets in a timely and efficient manner.</p><p>• Troubleshoot and diagnose technical issues related to Microsoft Windows 10 and other software.</p><p>• Perform Chromebook repairs and ensure devices are functioning properly.</p><p>• Provide support for printers, interactive TVs, and other hardware.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Assist with basic network troubleshooting and connectivity issues.</p><p>• Maintain detailed records of support requests and resolutions.</p><p>• Collaborate with team members to address recurring technical issues.</p><p>• Offer guidance and technical expertise to end-users as needed.</p>
We are looking for a skilled Help Desk Analyst to join our team in Beaver Falls, Pennsylvania. This is a contract position within the construction/contractor industry, where you will play a critical role in providing technical support and resolving IT-related issues. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the ability to deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support to end users by troubleshooting and resolving hardware and software issues.<br>• Manage user accounts, including onboarding, modifications, and deactivation processes.<br>• Maintain and upgrade computer hardware and peripherals, ensuring accurate documentation and inventory tracking.<br>• Resolve escalated tickets related to network and server issues, offering root-cause analysis for application and system problems.<br>• Utilize corporate processes such as incident, problem, and change management in daily operations.<br>• Offer guidance and support to Tier 1 and Tier 2 team members, ensuring efficient issue resolution.<br>• Implement hardware deployments using Intune and assist with Microsoft 365 Suite applications.<br>• Collaborate on the maintenance and improvement of proprietary systems, databases, and network infrastructure.<br>• Ensure timely closure of service desk tickets while adhering to customer service standards.<br>• Analyze complex business problems and propose effective technical solutions to support organizational goals.
We are looking for a dedicated Help Desk Analyst to provide top-notch technical support and troubleshooting assistance to end-users in Pittsburgh, Pennsylvania. This role requires a proactive individual with expertise in resolving service desk tickets and managing Windows-based systems. As this is a long-term contract position, it offers stability and the opportunity to contribute to a collaborative, detail-oriented environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective resolutions to technical issues.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.<br>• Assist users with basic system troubleshooting and maintenance tasks.<br>• Ensure system configurations and updates comply with organizational policies.<br>• Maintain detailed records of support requests and resolutions.<br>• Collaborate with team members to improve service desk processes and user satisfaction.<br>• Provide guidance and training to end-users on system usage and best practices.<br>• Perform routine checks to identify and address potential technical vulnerabilities.<br>• Support organizational compliance by assisting with necessary background and child abuse clearances.<br>• Monitor system performance and report any anomalies to the relevant teams.
<ul><li><strong>Position: Location Service Specialist - PART TIME ROLE (CONTRACT TO HIRE)</strong></li><li><strong>Location: 1001 Liberty Avenue, Suite 800, Pittsburgh, PA 15222</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $17 - $18 per hour</strong></li><li><strong>Schedule: Part time onsite - 20 hours a week (Tuesday through Thursday)</strong></li></ul><p> </p><p>This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents Word Excel and PowerPoint.</p><p> </p><p>This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the RSM experience.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul>
<p><strong>Job Description:</strong> Temporary, Part-Time Payroll Clerk</p><p><br></p><p><strong>Position Overview:</strong></p><p>Robert Half is seeking a meticulous and detail-oriented Temporary, Part-Time Payroll Clerk to join our team in Pittsburgh, PA. This role involves supporting payroll and administrative operations in a business casual/casual environment while ensuring accuracy and compliance with established policies. The position requires approximately 24 hours per week, with a schedule of 8 hours per day on Monday, Tuesday, and Wednesday. The assignment is expected to last 6-8 months, beginning in November, with the convenience of free parking available on-site.</p><p><br></p><p>This exciting opportunity is perfect for someone seeking part-time, temporary employment in a professional but laid-back office setting, with the potential to gain valuable experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Payroll Processing Support: Accurately input and process payroll data for employees in compliance with company policies</li><li>Timesheet Review: Verify and reconcile employee timesheets, ensuring all data is submitted on time and without errors.</li><li>Compliance and Accuracy: Ensure payroll operations align with federal, state, and local labor laws, as well as internal policies.</li><li>Resolution of Payroll Issues: Address employee inquiries, investigate payroll discrepancies, and resolve errors efficiently and professionally.</li><li>Documentation: Maintain accurate payroll records and assist in administrative tasks such as filing, audits, and other clerical duties as assigned.</li><li>Reporting Assistance: Prepare and distribute payroll-related reports for stakeholders, supporting cross-functional needs as required.</li></ul><p><br></p><p><strong>Qualifications and Skills:</strong></p><ul><li>Experience: Previous payroll, bookkeeping, or general accounting experience is strongly preferred.</li><li>Technical Proficiency: Familiarity with payroll software, Microsoft Excel, and other financial systems is a plus.</li><li>Attention to Detail: Strong ability to handle data with a high degree of accuracy and minimal errors.</li><li>Organizational Skills: Excellent time management and the ability to meet critical deadlines in a timely manner.</li><li>Communication Skills: Strong verbal and written communication with a service-oriented mindset.</li><li>Availability: Must be available to work on Monday, Tuesday, and Wednesday, 8 hours per day, for approximately 24 hours per week.</li></ul><p><strong>Compensation and Work Environment:</strong></p><ul><li>Duration: November 2023 through 6-8 months, with potential for extension.</li><li>Location: Pittsburgh, PA (Free parking provided).</li><li>Schedule: Flexible, part-time hours (8 hours/day on Mon, Tues, and Weds).</li><li>Environment: Collaborative, business casual/casual workplace with a focus on accuracy and efficiency.</li></ul><p><br></p><p>Whether you're looking for an opportunity to gain valuable payroll experience or seeking part-time flexibility, this role offers the chance to grow in a professional yet relaxed work environment while playing a key role in our payroll operations.</p><p><br></p><p><strong>How to Apply:</strong></p><p>Interested candidates should submit their resumes on the Robert Half website or via the Robert Half app. We look forward to hearing from you!</p>
<p>We are looking for an experienced Business Systems Analyst to join our team in Pittsburgh, PA. This is a Contract-to-Permanent position where you will play a pivotal role in managing complex systems, ensuring their functionality, and driving improvements. The ideal candidate will bring a strong background in systems administration and business analysis, combined with expertise in Agile methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee complex system operations, ensuring optimal performance and reliability.</p><p>• Review and analyze code to identify improvements and maintain system integrity.</p><p>• Perform regular server patching tasks, including both daily and monthly updates.</p><p>• Collaborate with stakeholders to gather and document business requirements using tools such as BRDs.</p><p>• Evaluate and implement systems solutions, with experience in system transitions and implementations preferred.</p><p>• Provide insights and recommendations for system enhancements and future technology adoption.</p><p>• Troubleshoot and resolve system issues to minimize downtime and maintain operational efficiency.</p><p>• Conduct detailed analysis to support strategic decision-making and process improvements.</p><p>• Stay updated on emerging technologies and industry trends to inform system strategies.</p>
