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6 results for Desktop Support Analyst in Wexford, PA

Desktop Support Technician

Coraopolis, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting. Responsibilities: • Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices. • Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use. • Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware. • Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities. • Maintain accurate records for company technology assets and support day-to-day device lifecycle management. • Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed. • Follow established service management practices for incidents, changes, and recurring technical issues. • Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
2026-07-16T00:00:00Z

IT Support Specialist

Pittsburgh, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs. Responsibilities: • Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment. • Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner. • Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware. • Provide support for conference room systems, video meetings, and audio-visual equipment to help ensure smooth collaboration. • Track system behavior and assist in identifying and addressing technical problems before they escalate. • Administer user account setup, access rights, and permission updates within established security guidelines. • Assist with basic network support by addressing connectivity problems and helping configure devices for proper access. • Record incidents, solutions, and technical updates clearly within the ticketing system and related documentation. • Create simple support materials and guide users on basic technology processes and tools. • Route higher-level or specialized technical concerns to the appropriate internal teams or external partners when needed.
2026-07-14T00:00:00Z

Application Support Engineer

Canonsburg, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency. Responsibilities: • Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations. • Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality. • Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users. • Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions. • Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support. • Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency. • Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues. • Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.
2026-07-30T00:00:00Z

IT Support Technician

Turtle Creek, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to provide dependable technical support at a manufacturing site in Turtle Creek, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys hands-on desktop support, user assistance, and keeping day-to-day technology operations running efficiently. The person in this role will work across hardware, software, and account administration needs while supporting employees in a fast-paced environment. Responsibilities: • Prepare and deploy laptops and desktop computers by imaging systems, applying configurations, and setting up devices for new and existing employees. • Administer user access by creating, modifying, and maintaining accounts across Active Directory and Microsoft 365. • Respond to technical issues involving hardware, operating systems, applications, and user access with timely and effective solutions. • Diagnose and resolve end-user problems through both on-site support and remote assistance methods. • Set up workstations, replace outdated or faulty equipment, and provide ongoing desktop support throughout the facility. • Collaborate with other IT team members to maintain reliable daily technology operations within a busy manufacturing setting. • Track, update, and help resolve service desk requests to ensure support activities are documented and completed accurately.
2026-07-16T00:00:00Z

Cyber Security Analyst

New Castle, PA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for a Cyber Security Analyst to support and strengthen security operations within a manufacturing environment in New Castle, Pennsylvania. This role focuses on protecting systems, assessing risk, and helping maintain alignment with recognized security frameworks and compliance expectations. The ideal candidate brings practical experience with vulnerability management, access control, and network security technologies while using a methodical, data-driven approach to problem solving. Responsibilities: • Monitor and evaluate the security posture of systems and networks to identify risks, gaps, and areas for improvement. • Conduct vulnerability assessments with industry-standard scanning tools and help coordinate remediation efforts based on risk and business impact. • Administer and support privileged access controls to help safeguard sensitive accounts and critical infrastructure. • Review firewall and network security configurations, including platforms such as Check Point and Cisco ASA, to maintain effective protection and access management. • Contribute to configuration management practices that promote secure, consistent, and well-documented system settings. • Analyze security findings, trends, and operational data to support informed decision-making and continuous improvement initiatives. • Assist with maintaining compliance with applicable cybersecurity frameworks and standards relevant to regulated environments. • Partner with internal stakeholders to recommend and implement security measures that reduce exposure and support business operations.
2026-07-28T00:00:00Z

Support Technician III

New Castle, PA
onsite
Permanent / Full Time
62400 - 81120 USD / Yearly
We are looking for an experienced Support Technician III to provide advanced technical support in a manufacturing environment in New Castle, Pennsylvania. This role is focused on maintaining end-user systems, resolving complex desktop and device issues, and supporting a reliable technology experience across the organization. The ideal candidate brings strong hands-on knowledge of Windows platforms, endpoint management, and enterprise support tools, along with a practical, service-oriented approach to troubleshooting. Responsibilities: • Deliver advanced desktop and help desk support by diagnosing and resolving hardware, software, and connectivity issues for end users. • Configure, deploy, and maintain PCs and enterprise devices while ensuring alignment with organizational standards and compliance requirements. • Administer and support Windows 10 and Windows 11 environments, along with Microsoft 365 applications and related productivity tools. • Build, manage, and deploy system images using modern provisioning and endpoint deployment solutions, including tools such as Autopilot. • Use PowerShell to automate routine support activities, assist with software deployment, and address system remediation needs. • Support Active Directory tasks such as user account assistance, access updates, and device-related administration. • Track incidents and service requests through help desk and problem management platforms, maintaining accurate documentation and timely follow-up. • Collaborate with internal IT teams to troubleshoot escalated technical issues and improve workstation performance and support processes.
2026-07-28T00:00:00Z