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15 results for Technical Customer Support in Westminster, CA

IT Support Technician

San Juan Capistrano, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.Key Responsibilities<ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul>
2026-06-26T00:00:00Z

PC Technician

Beverly Hills, CA
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting. Responsibilities: • Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users. • Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order. • Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance. • Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting. • Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality. • Track device conditions, completed service activities, and equipment needs to support accurate IT records. • Assist with workstation deployments, equipment moves, and hardware refresh activities across the site. • Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
2026-06-04T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support members of a financial services organization in Long Beach, California. This Long-term Contract position is ideal for someone who can guide clients through account services, lending inquiries, and product education while delivering a high standard of care. The role combines relationship building, administrative accuracy, and regulatory awareness to help members make informed financial decisions. Responsibilities: • Assist members with opening and maintaining a variety of accounts, including specialized account types, while ensuring documentation is complete and accurate. • Speak with members to assess financial needs and recommend suitable banking and lending solutions based on their goals. • Clarify account terms, product features, disclosures, and loan information in a way that is easy for members to understand. • Conduct conversations with members regarding consumer and real estate borrowing needs and gather the information required to move applications forward. • Review application details such as credit background, income, debt obligations, and collateral information to support sound loan processing. • Prepare and process loan files in alignment with company procedures and applicable regulatory standards. • Coordinate supporting items for secured loans, including title-related documentation and insurance verification. • Promote relevant financial products such as retirement accounts, credit cards, certificates, and protection offerings through service interactions and follow-up outreach. • Participate in outbound calling, membership campaigns, and community-facing efforts that help expand client relationships and business presence. • Maintain compliance with internal controls, security practices, licensing expectations, and state and federal requirements, including active notary and registration status when required.
2026-07-01T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine , California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities:• Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction.• Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent.• Record customer details accurately in internal platforms, including CRM and loan-related systems.• Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently.• Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals.• Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation.• Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-07-01T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support order management and customer communications for a manufacturing operation in Carson, California. This Long-term Contract position is ideal for someone who enjoys providing dependable service, keeping records organized, and helping customers receive products on schedule. The person in this role will handle order-related activities, respond to routine inquiries, and work closely with team members to maintain smooth account coverage and accurate documentation. Responsibilities: • Enter customer orders into order fulfillment systems with a high level of accuracy and attention to detail. • Track open orders and follow up on delivery timelines to help ensure commitments are met. • Address customer questions and service requests in a timely, attentive manner. • Prepare routine reports, records, and written correspondence for internal teams and customers. • Use word processing and spreadsheet tools to maintain documentation and support daily office activities. • Coordinate with supervisors and experienced colleagues to resolve account-related issues and maintain service quality. • Review order information regularly and update records to keep fulfillment data current. • Contribute to team coverage by assisting with shared service tasks and supporting overall account management.
2026-07-01T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a Contract position based in Encino, CA. This role focuses on delivering responsive service over the phone and through email while accurately documenting information and coordinating follow-up tasks. The ideal candidate is comfortable in a call center environment, manages details carefully, and brings a detail-oriented, service-oriented approach to every customer exchange. Responsibilities:• Handle a high volume of incoming calls, provide timely assistance, and resolve customer questions with accuracy.• Respond to email inquiries, share clear information, and ensure customers receive consistent follow-up on open requests.• Enter customer details, service updates, and order information into internal records with a strong focus on accuracy.• Place outbound calls when needed to confirm information, provide updates, or support appointment scheduling.• Process order entry activities and verify that submitted information is complete and correctly recorded.• Coordinate and schedule appointments based on customer needs, availability, and service requirements.• Use VoIP phone systems and standard office software to manage communications, track activity, and maintain organized documentation.• Support day-to-day call center operations by maintaining service quality, escalating complex issues appropriately, and contributing to an efficient customer experience.
2026-07-01T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract opportunity with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. The ideal candidate brings a service-first mindset, communicates with empathy, and can manage a high volume of resident interactions while maintaining accuracy and professionalism. Responsibilities: • Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests. • Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction. • Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues. • Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases. • Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience. • Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively. • Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met. • Learn and navigate multiple software applications to document activity, access account details, and process information correctly. • Contribute to a collaborative team environment by working effectively with colleagues across departments.
2026-07-03T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Compton, CA
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a busy construction and contractor services team in Compton, California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys supporting customers, managing order details, and keeping daily operations running smoothly in a fast-moving environment. The person in this role will serve as a key point of contact for customer inquiries, equipment requests, and order coordination while working closely with internal teams to deliver reliable service. Responsibilities:• Enter customer orders with a high level of accuracy and ensure all request details are properly captured.• Respond to inbound customer inquiries, provide timely updates, and help resolve service or order-related questions.• Work with sales, operations, and other locations to identify available equipment and coordinate fulfillment plans.• Check stock availability and suggest suitable alternatives when requested items are not immediately accessible.• Prepare, review, and update order records and supporting documents to maintain complete and correct information.• Create new customer accounts and partner with the accounts receivable team when account-related follow-up is needed.• Maintain organized customer, order, and activity data across company systems and communication channels.• Develop a strong understanding of equipment offerings so you can guide customers toward appropriate solutions.• Balance multiple priorities while delivering attentive service and supporting a positive customer experience.
2026-07-02T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-07-03T00:00:00Z

Technical Project Manager

Irvine, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an experienced Technical Project Manager to lead complex IT initiatives and keep cross-functional teams aligned on delivery goals in Irvine, California. This Long-term Contract position is ideal for someone who can guide Agile execution, manage project plans, and maintain clear communication with stakeholders across the organization. The role requires a strong blend of technical project leadership, structured governance, and hands-on coordination using modern project tracking tools. Responsibilities: • Lead end-to-end planning and execution of IT projects, ensuring scope, timelines, budget, and deliverables remain on track. • Facilitate Agile Scrum ceremonies, support team accountability, and help remove barriers that affect delivery progress. • Partner with business and technical stakeholders to define priorities, align expectations, and communicate project status clearly. • Build and maintain detailed project roadmaps, schedules, risk logs, and action plans to support successful outcomes. • Use Atlassian Jira to organize work, monitor sprint progress, and provide visibility into milestones and team performance. • Identify project risks, dependencies, and issues early, then drive mitigation strategies to reduce delivery impact. • Coordinate across multiple teams and consultants to ensure technical efforts are integrated effectively and completed with quality. • Support project governance by preparing updates, documentation, and reporting for leadership review and decision-making.
2026-06-15T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-06-05T00:00:00Z