13 results for Technical Customer Support in Westminster, CA

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-25T00:00:00Z

Helpdesk Technician

Canoga Park, CA
onsite
Contract / Temporary to Hire
27.7115 - 32.087 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration. Responsibilities:• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.• Manage the onboarding and offboarding process, including account provisioning and user setup.• Configure and deploy PCs, workstations, and peripheral devices for end users.• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.• Maintain and manage Azure environments, ensuring optimal performance and security.• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.• Document processes and solutions thoroughly to ensure consistency and quality.• Collaborate with team members to provide excellent service and proactive support.• Communicate effectively with end users and stakeholders to address technical concerns.
2026-03-09T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-26T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply. Responsibilities:• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.• Send follow-up links and guide customers through next steps effectively.• Maintain accurate and timely order entry using Salesforce and other systems.• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.• Collaborate with team members to ensure seamless communication and workflow.• Adhere to company policies and procedures while handling sensitive customer information.• Utilize call center tools to optimize customer interactions and improve efficiency.• Continuously seek opportunities to enhance customer experience and satisfaction.
2026-03-26T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-25T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns. Responsibilities: • Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques. • Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems. • Provide guidance and education to users on navigating systems and utilizing features effectively. • Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions. • Support end-users with account access, basic hardware and software setup, and system navigation. • Maintain an empathetic approach during all customer interactions. • Continuously improve service delivery by providing feedback and suggestions to leadership.
2026-03-27T00:00:00Z

Customer Service Representative

Woodland Hills, CA
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client's team in Woodland Hills, California. This role involves supporting customers through inbound and outbound calls, ensuring their needs are met with professionalism and efficiency. As a member of our customer service team, you will play a key role in enhancing customer satisfaction and fostering positive relationships. This is a long-term contract position offering stability and growth opportunities. Responsibilities:• Handle inbound and outbound calls to address customer inquiries, provide solutions, and resolve issues.• Process customer orders accurately and efficiently using order entry systems.• Handle email correspondence with customers and respond to online chats from customer inquiries. • Maintain detailed records of customer interactions and follow up to ensure resolution.• Deliver exceptional service by addressing customer concerns with professionalism and empathy.• Collaborate with team members and other departments to improve customer experiences and streamline processes.• Ensure compliance with company policies and procedures during all customer interactions.• Assist customers in navigating company services and products, providing clear and concise information.• Identify opportunities to enhance customer satisfaction and recommend improvements.• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.• Stay updated on company offerings, policies, and industry trends to better serve customers.
2026-03-24T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary
22 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members. Responsibilities:• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.• Process service requests efficiently and keep customers informed about the status of their inquiries.• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.• Collaborate with team members to ensure seamless communication and resolution of customer issues.• Monitor customer feedback and suggest improvements to enhance service delivery.• Adhere to established policies and procedures while delivering consistent support.
2026-03-27T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary
35 - 40 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-27T00:00:00Z