We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
<p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO: </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
<p>We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F.</p><p><br></p><p>Responsibilities:</p><p>• Utilize city-specific software to access, update, and manage customer account information and service requests.</p><p>• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.</p><p>• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.</p><p>• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.</p><p>• Maintain accurate records and documentation related to customer interactions and service transactions.</p><p>• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.</p><p>• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.</p><p>• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.</p><p>• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.</p><p>• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email with professionalism and efficiency.<br>• Process customer orders accurately, ensuring all details are entered into the system correctly.<br>• Address and resolve customer concerns, providing solutions or escalating issues when necessary.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to ensure timely order fulfillment and problem resolution.<br>• Handle both inbound and outbound calls to support customer needs and follow-up on inquiries.<br>• Document customer interactions and maintain records for reference and quality assurance.<br>• Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
<p>A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle hospital billing and collections processes, including inpatient and outpatient claims.</p><p>• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.</p><p>• Ensure timely and accurate processing of payments within hospital revenue cycles.</p><p>• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.</p><p>• Provide training and support to entry-level collectors as needed.</p><p>• Conduct thorough account reviews to identify outstanding balances and address payment issues.</p><p>• Maintain compliance with healthcare regulations and billing guidelines.</p><p>• Communicate with patients and providers to clarify billing concerns and payment plans.</p><p>• Prepare detailed reports on collection activities and outcomes for management review.</p>
<p>A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.</p><p>• Handle Medicare managed care, commercial insurance, and medical managed care accounts.</p><p>• Investigate and resolve medical billing denials and appeals to recover outstanding payments.</p><p>• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.</p><p>• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.</p><p>• Monitor accounts receivable to identify and prioritize collections efforts.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.</p><p>• Support training initiatives for entry level team members in Collector I positions.</p><p>• Maintain detailed records of collections activities and prepare reports for management.</p><p>• Ensure adherence to hospital revenue cycle policies and procedures.</p>
<p>We are looking for a Patient Account Representative to join a healthcare team in California. The Patient Account Representative is great position for a medical biller looking to work for a hospital. The Patient Account Representative will be tasked with medical billing and collections and manage accounts across a range of payer types. The Patient Account Representative role focuses on resolving outstanding balances, addressing denials and appeals, and supporting timely reimbursement for both inpatient and outpatient services.</p><p><br></p><p>Responsibilities:</p><p>• Pursue outstanding hospital accounts by following up with insurance carriers and other payers to secure accurate and timely payment.</p><p>• Investigate claim denials, underpayments, and delayed reimbursements, then take appropriate action to move accounts toward resolution.</p><p>• Prepare and submit appeals with supporting documentation to challenge payer decisions and recover eligible revenue.</p><p>• Work across multiple coverage categories, including Medicare managed care, commercial plans, and managed care products, to address billing and collection issues.</p><p>• Review inpatient and outpatient account activity to identify discrepancies, correct billing issues, and escalate complex cases when needed.</p><p>• Maintain detailed records of collection efforts, account updates, and payer communications in accordance with departmental standards.</p><p>• Collaborate with internal billing and revenue cycle teams to resolve account barriers and improve reimbursement outcomes.</p>
<p>A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
<p>We are seeking a results-driven <strong>Client Solutions Manager</strong> to support growth within our <strong>Technology Contract Talent</strong> practice. This role is responsible for developing client relationships, driving business development, and delivering talent solutions that help organizations address critical technology skills gaps and project demands. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and expand relationships with hiring managers and key decision-makers across client organizations. Based on general knowledge.</li><li>Generate new business opportunities for contract talent solutions within the technology space. Based on general knowledge.</li><li>Consult with clients on workforce needs, project priorities, and staffing strategies. Based on general knowledge.</li><li>Partner closely with recruiting teams to align talent pipelines with client demand. Based on general knowledge.</li><li>Present tailored contract staffing solutions for initiatives involving security, AI, data, software development, cloud, and IT operations. </li><li>Manage the full client engagement lifecycle, from prospecting and business development through job order intake and ongoing account management. Based on general knowledge.</li><li>Maintain a high level of market activity and develop a strong network within the local technology community. Based on general knowledge.</li></ul><p><br></p>