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22 results for Records Specialist in Westlake, OH

Accounting Specialist

Elyria, OH
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for an Accounting Specialist to support key day-to-day financial operations for a service organization in Elyria, Ohio. This Contract position is ideal for someone who is comfortable managing transactional accounting tasks, maintaining accurate records, and helping keep payroll and payment processes on schedule. The right candidate will bring strong attention to detail, sound judgment, and the ability to work effectively across multiple accounting responsibilities. Responsibilities: • Reconcile bank activity by reviewing statements, identifying discrepancies, and ensuring financial records remain accurate and current. • Process payroll through Paychex with careful attention to deadlines, employee data, and reporting accuracy. • Manage accounts payable activities, including reviewing invoices, preparing payments, and coordinating regular check runs. • Support accounts receivable and billing tasks by tracking incoming payments and helping maintain organized customer account records. • Perform account reconciliations across various ledgers to verify balances and resolve outstanding issues promptly. • Maintain accounting documentation and transaction records in a clear, consistent, and audit-ready manner. • Assist with routine accounting operations and provide administrative support for finance-related workflows as needed. • Contribute to efficient use of accounting software, with Sage knowledge considered helpful for the role.
2026-05-28T13:23:50Z

Accounts Receivable Specialist

Westlake, OH
onsite
Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for an Accounts Receivable Specialist to join our team in a contract-to-permanent capacity. This position focuses on supporting day-to-day receivables operations, including billing, payment processing, and account follow-up, while helping maintain accurate financial records. The role is fully onsite and offers the opportunity to contribute to broader accounting activities as business needs require. Responsibilities: • Prepare and issue customer invoices accurately and on schedule while ensuring billing details are properly recorded. • Apply incoming payments, post cash receipts, and reconcile account activity to keep receivable records current. • Follow up with commercial customers regarding overdue balances and support collection efforts in a thorough manner. • Review aging reports and take action to help reduce outstanding past-due accounts. • Assist with rebate tracking, month-end close tasks, and other general accounting support as needed. • Provide administrative and financial assistance to the Finance Manager to support daily department operations. • Maintain organized documentation for receivables transactions and help ensure reporting accuracy. • Support accounting processes within QuickBooks and assist with related system-based finance activities, including work connected to NetSuite adoption when needed.
2026-05-19T19:58:42Z

Accounts Payable Specialist

Port Clinton, OH
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
We are looking for an Accounts Payable Specialist to join an accounting team in Port Clinton, Ohio. This Long-term Contract opportunity is ideal for someone in finance who can manage invoice processing, vendor payments, and related accounting activities with accuracy and consistency. The position supports daily payables operations, maintains organized financial records, and collaborates with internal teams to keep transactions current and compliant. Responsibilities: • Review and process supplier invoices by validating supporting documentation, approvals, and coding before entry into the accounting system. • Research billing variances, resolve pricing or quantity issues, and prepare corrections, adjustments, or debit memos when needed. • Maintain well-organized payables records and financial documentation to support reporting accuracy and audit readiness. • Reconcile vendor statements and subsidiary ledger activity, addressing discrepancies promptly to keep account balances accurate. • Partner with internal departments to ensure invoices are submitted, approved, and posted in time to meet payment schedules. • Prepare accounts payable accruals along with routine and adjusting journal entries to support month-end and other close activities. • Administer vendor payments through check runs and electronic methods such as ACH while following company controls and deadlines. • Audit freight charges and employee expense submissions to confirm proper documentation, policy compliance, and accurate reimbursement. • Support vendor account maintenance, including certificate of insurance tracking, and assist with periodic financial analysis as assigned.
2026-05-20T19:23:45Z

Collections Specialist

Brooklyn Heights, OH
onsite
Permanent / Full Time
45000.00 - 54000.00 USD / Yearly
We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours. It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today! Responsibilities:• Manage and follow up on outstanding payments with business clients to ensure timely resolution.• Handle challenging and intricate collections cases, employing effective negotiation strategies.• Perform thorough cleanup of accounts receivable and collections records to streamline operations.• Transition to softer collections efforts after addressing high-priority cases.• Maintain accurate documentation and records of all collection activities.• Utilize multiple systems to track and manage accounts and payments.• Collaborate with internal departments to address billing discrepancies and resolve client concerns.• Monitor aging accounts and develop strategies to minimize overdue balances.• Provide regular updates and reports on collection progress to management.• Ensure compliance with company policies and industry regulations during all collection activities. They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more.
2026-05-06T18:43:43Z

Accounts Payable Specialist

Brook Park, OH
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an Accounts Payable Specialist to support day-to-day payables operations for a detail-oriented services organization in Brook Park, Ohio. This Long-term Contract opportunity is ideal for someone who is highly organized, comfortable working with large volumes of financial data, and committed to maintaining accuracy across invoice processing and payment activities. The person in this role will contribute to efficient accounting workflows while collaborating in a relaxed, team-oriented environment. Responsibilities: • Process vendor invoices accurately and enter billing details into the accounting system in a timely manner. • Review invoices and supporting documents to assign correct general ledger or account codes before payment. • Prepare and complete check runs, ensuring payments are issued according to approved schedules and internal procedures. • Support ACH payment activity by verifying banking and payment information and helping maintain accurate electronic disbursements. • Reconcile payable records and investigate discrepancies to keep financial data complete and up to date. • Maintain organized documentation for invoices, payments, and related accounting records for audit and reporting purposes. • Work with internal stakeholders to resolve billing questions, missing information, or approval delays. • Assist with ongoing accounts payable workflow improvements and other assigned accounting support tasks as needed.
2026-05-20T19:05:55Z

Accounts Payable Specialist

Richfield, OH
onsite
Permanent / Full Time
52000.00 - 60000.00 USD / Yearly
We are looking for an Accounts Payable Specialist to oversee and manage all aspects of accounts payable operations. Based in Richfield, Ohio, this role involves ensuring accurate and timely processing of payments, maintaining vendor relationships, and handling compliance with financial regulations. This is an excellent opportunity for a skilled individual to contribute to the efficiency and success of financial processes. Responsibilities:• Oversee the accurate and timely processing of accounts payable transactions, including invoice coding and payment approvals.• Manage vendor relationships by addressing inquiries, resolving discrepancies, and ensuring proper vendor setup and maintenance.• Handle payment processing activities such as check runs and electronic payments.• Ensure compliance with tax regulations by managing W-9 forms and preparing 1099 filings.• Perform month-end reporting and reconciliation tasks to support financial close processes.• Collaborate with other departments to resolve payment-related issues and streamline workflows.• Maintain accurate records of accounts payable activities and ensure proper documentation for audits.• Identify opportunities for process improvements within the accounts payable function and implement best practices.• Provide guidance and support to team members handling credit-related accounts payable tasks
2026-05-11T14:29:05Z

Accounts Receivable Specialist

Canton, OH
onsite
Temporary to Hire
23.00 - 27.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to join a team in Ohio in a contract capacity with the potential for a permanent role. This position is suited for someone who can manage invoicing, collections, and cash posting with precision while helping maintain accurate financial records and reporting. The role works closely with finance and cross-functional partners to support receivables performance, month-end activities, and timely issue resolution. Responsibilities: • Manage the full accounts receivable cycle, ensuring customer billing is issued accurately and on schedule. • Review outstanding balances, follow up on past-due accounts, and drive collection efforts to improve aging results. • Record invoices, credit adjustments, and incoming payments with a high level of accuracy and timeliness. • Produce recurring accounts receivable reports for local leadership and broader organizational reporting needs. • Assist with monthly accounting activities by preparing reconciliations and supporting the month-end close process. • Partner with finance leaders and related stakeholders to communicate account activity, receivable status, and collection trends. • Work with sales, customer service, and supply chain teams to address billing questions, payment concerns, and order or shipment discrepancies. • Organize financial documentation, maintain complete records, and provide support during external audit requests and follow-up items. • Safeguard sensitive customer and financial information while adhering to internal controls and compliance standards.
2026-06-02T17:04:51Z

Accounting Clerk

Avon, OH
onsite
Permanent / Full Time
60000.00 - 64500.00 USD / Yearly
We are looking for a Routing Specialist to support freight-related accounting and transportation coordination activities for a wholesale distribution operation in Avon, Ohio. This position blends financial accuracy with logistics support, helping ensure routing, billing, and carrier arrangements are handled efficiently and in line with business agreements. The ideal candidate is comfortable working with contract terms, transportation costs, and day-to-day administrative systems while maintaining strong attention to detail. Responsibilities:• Coordinate daily route scheduling by organizing transportation plans and aligning shipments with available carriers, haulers, and internal drivers.• Maintain accurate freight expense records by entering and updating transportation charges tied to customer deliveries and outbound movements.• Review and manage carrier pricing agreements to support cost control and ensure freight rates are applied correctly.• Examine contract terms and billing structures to confirm charges, service expectations, and rate conditions are properly documented.• Prepare and validate billable transportation rates so invoices and internal cost records reflect current agreements.• Use Great Plains, FileMaker, and Microsoft Office applications to track data, maintain records, and support reporting needs.• Monitor route assignments and pinned routes to help keep delivery activity organized and operationally efficient.• Communicate with transportation partners and internal teams to resolve discrepancies involving routing, billing, or freight charges.
2026-05-06T20:14:02Z

Accounting Clerk

Pepper Pike, OH
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an Accounting Clerk to support day-to-day financial operations in Pepper Pike, Ohio. This position works closely with company leadership to keep accounting records accurate, maintain organized documentation, and ensure billing and payment activity is processed efficiently. The ideal candidate brings strong attention to detail, confidence with transactional accounting, and the ability to manage multiple priorities in a fast-paced business environment. This is a direct hire position with standard in office business hours. Responsibilities:• Process vendor invoices, verify payment details, and maintain accurate accounts payable records.• Prepare customer invoices, record incoming payments, and follow up on outstanding balances to support accounts receivable activities.• Handle routine accounting transactions with accuracy, including data entry, invoice tracking, and financial record updates.• Support commission-related administration by preparing billing information and coordinating commission payout documentation.• Maintain vendor files and oversee contract documentation to ensure records are complete, current, and easy to access.• Assist with billing tasks generated from internal business systems and confirm entries are reflected properly in accounting records.• Partner directly with company leadership on daily accounting needs while escalating complex financial matters as appropriate.• Contribute to payroll-related support when needed in the future, with the understanding that primary payroll processing is currently managed by HR. They do offer a full benefits package; medical/dental/vision, 401K match, PTO, and paid holidays. Apply today!
2026-05-22T17:28:47Z

Accounting Clerk

Avon, OH
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an Accounting Clerk to support daily financial operations for an organization in Ohio. This position will play a key role in maintaining accurate records, strengthening cash flow processes, and helping resolve outstanding customer balances. The ideal candidate brings hands-on accounting support experience, strong attention to detail, and confidence working across invoicing, receivables, and payment-related tasks. This is a direct hire position with standard in office business hours. Responsibilities:• Oversee accounts receivable activities with a strong focus on tracking open balances and improving the status of past-due accounts.• Prepare, review, and issue customer invoices while ensuring billing records remain accurate and up to date.• Contact customers regarding outstanding payments and follow through on collection efforts in a timely and detail-focused manner.• Analyze aging reports to identify overdue accounts and recommend next steps to reduce receivable delays.• Process accounts payable transactions and help maintain accurate documentation for vendor payments.• Reconcile financial records and supporting documents to confirm transactions are properly recorded.• Manage customer purchase order information and verify that billing aligns with approved terms and documentation.• Enter accounting data accurately into financial records and assist with day-to-day clerical support for the accounting function. They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, vacation, and more!
2026-05-15T16:33:49Z

Accounts Payable Specialist

Cuyahoga Falls, OH
onsite
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for an Accounts Payable Specialist to support daily invoice and payment activity for a busy accounting operation in Cuyahoga Falls, Ohio. This Long-term position is ideal for someone who is comfortable handling a steady flow of invoices, working across multiple entities, and maintaining accuracy in coding and payment processing. The role will play an important part in keeping vendor accounts current, resolving discrepancies efficiently, and supporting reliable financial operations. Responsibilities:• Manage a high-volume accounts payable inbox, reviewing and entering approximately 50 vendor invoices each day with strong attention to detail.• Process payables for two separate business entities, ensuring transactions are routed and recorded correctly for each organization.• Assign invoices to the appropriate general ledger accounts and verify supporting documentation before submission for payment.• Perform two-way and three-way matching by comparing purchase orders, receipts, and invoices to confirm billing accuracy.• Prepare and coordinate payments through methods such as checks and ACH while following established approval and control procedures.• Reconcile vendor statements on a regular basis, investigate variances, and work with internal teams to resolve pricing, freight, or quantity issues.• Review freight bills and other payable items to ensure charges are accurate and posted to the correct accounts.• Assist with month-end accounts payable activities, including reporting, accrual support, and maintaining organized records for audit readiness.
2026-06-02T20:08:44Z

Accounts Payable Clerk

Middleburg Heights, OH
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for an Accounts Payable Clerk to support a healthcare organization in Ohio. This Long-term Contract opportunity is ideal for someone who is highly accurate, comfortable working onsite, and confident handling high-volume invoice activity in a fast-paced setting. The role focuses on accurate payment processing, vendor coordination, and daily accounts payable operations that help keep financial workflows running smoothly. Responsibilities: • Enter and review invoices with a high level of accuracy while ensuring proper coding and documentation. • Reconcile purchase orders, receipts, and invoices through two-way and three-way matching procedures before payment approval. • Communicate with vendors to resolve billing questions, payment discrepancies, and account-related issues in a clear and courteous manner. • Prepare and support check processing activities, including matching payment records to the appropriate invoices. • Maintain organized accounts payable files and records to support audit readiness and internal controls. • Process invoice workflows within the Lawson version 10 system and ensure transactions are completed in a timely manner. • Collaborate with internal departments to verify purchasing details and obtain any missing information needed for payment. • Assist with ongoing accounts payable coverage during a staffing gap while providing dependable day-to-day support.
2026-05-28T20:18:49Z

Accounts Payable Clerk

Independence, OH
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for an Accounts Payable Clerk to support day-to-day invoice and payment activities for a long-term contract opportunity based onsite in Independence, Ohio. This role is well suited for someone who is comfortable handling high-volume data entry, communicating with vendors, and using Excel for routine tracking and reconciliation tasks. The position offers steady weekday hours and focuses on maintaining accurate payable records while supporting ongoing accounting operations. Responsibilities: • Enter accounts payable information into internal systems with a high level of accuracy and attention to detail. • Review invoices and assign appropriate coding to support timely processing and payment. • Communicate with vendors by phone to clarify billing questions, payment details, and account information. • Assist with check run preparation and help ensure payments are completed according to schedule. • Use Excel to organize payment data, track invoice status, and support basic reporting needs. • Maintain orderly payable records and help resolve discrepancies by coordinating with internal teams and external contacts. • Support accounting activities tied to operational updates, including work related to Business Central implementation as needed.
2026-06-03T16:08:47Z

Accounting Clerk

Cleveland, OH
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for an Accounting Clerk to join a growing team in Cleveland, Ohio. This position is ideal for someone who enjoys hands-on accounting work, takes initiative when issues arise, and is comfortable examining financial activity beyond basic transaction entry. The role offers a broad mix of receivables, reconciliations, cash tracking, and month-end support in an environment where responsibilities continue to expand over time. This is a direct hire position with standard in office business hours. They do need someone who has 5+ years of general accounting experience. Responsibilities:• Review account activity to identify payment issues, resolve discrepancies, and support accurate financial records.• Manage accounts receivable tasks, including recording daily sales and keeping customer payment information current.• Track outstanding balances and maintain aging reports to help follow up on overdue accounts.• Complete reconciliations for key accounts, including routine bank statement matching and cash balancing activities.• Monitor daily cash activity across store locations and ensure transactions are properly documented.• Assist with core month-end close duties by preparing supporting schedules and verifying financial data.• Evaluate operating expenses and manufacturing-related variances to highlight unusual trends or inconsistencies.• Contribute to ongoing process improvement by investigating transactional workflows and helping strengthen accounting procedures. They do offer a full benefits package; medical, dental, vision, 401K with a match, paid holidays, PTO, life insurance, and more.
2026-05-11T19:18:39Z

Supply Chain Manager

Massillon, OH
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for a hands-on Supply Chain Manager to lead planning and execution activities in Massillon, Ohio. This role is suited for someone who can turn customer demand into achievable production plans, bring cross-functional teams into alignment, and maintain operational discipline in a manufacturing setting. The ideal candidate combines shop-floor credibility with strong leadership across planning, scheduling, customer service, shipping, and inventory control. Responsibilities: • Convert forecasts and order demand into practical production plans by balancing equipment capacity, material readiness, labor constraints, and lead times. • Direct scheduling decisions across varied equipment and processes, setting priorities that support delivery commitments and efficient plant performance. • Partner with sales, operations, and finance to build a unified operating plan and adjust it effectively as customer demand changes. • Strengthen planning routines that reduce reactive decision-making and create a consistent response to shifting volume, shortages, and operational constraints. • Improve inventory health by addressing excess and obsolete stock, increasing accuracy, and resolving gaps between system records and physical inventory. • Oversee cycle count practices, inventory control procedures, shipping activities, customer service support, and production planning functions to ensure reliable execution. • Lead efforts to improve schedule attainment, on-time delivery, and lead time performance through measurable process improvements. • Create accountability across the team by setting clear expectations, coaching performance, and maintaining a visible presence on the production floor. • Communicate directly with customers when needed regarding shortages, timing updates, and service-related issues while supporting a high standard of responsiveness. • Develop reporting and visibility tools using ERP and spreadsheet-based analysis to support decision-making and identify cost-saving opportunities.
2026-05-12T15:04:12Z

Accounts Payable Clerk

Beachwood, OH
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Beachwood, Ohio. In this role, you will be responsible for ensuring the smooth operation of daily accounts payable tasks while maintaining accuracy and efficiency. This position is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving and collaborating with others. Responsibilities: • Process invoices accurately and efficiently for multiple properties, ensuring proper coding and documentation. • Troubleshoot and resolve discrepancies in invoices and statements, maintaining clear communication with relevant stakeholders. • Manage utility invoices, ensuring timely payment and proper record-keeping. • Prepare and execute check runs, ensuring all payments are processed and mailed promptly. • Research and follow up on outstanding issues related to accounts payable. • Collaborate with property managers to ensure invoices are entered correctly and address any concerns. • Utilize accounting software and tools, such as Real Page and Excel, to streamline processes. • Maintain organized records and files for all accounts payable transactions.
2026-05-20T20:13:53Z

HR Admin/Recruiter

Oakwood Village, OH
onsite
Temporary / Contract
22.96 - 26.59 USD / Hourly
We are looking for a versatile HR Admin/Recruiter to support both talent acquisition and day-to-day human resources administration for a healthcare-focused organization. This long-term contract opportunity is ideal for someone who can balance candidate sourcing and hiring coordination with employee documentation, compliance, and benefits-related support. The role follows a business casual, hybrid onsite schedule with in-office work on Tuesday, Wednesday, and Thursday. Responsibilities: • Manage full-cycle recruiting activities, including posting openings, screening applicants, coordinating interviews, and helping move candidates with relevant experience through the hiring process. • Provide administrative HR support by preparing employment documentation, maintaining personnel records, and ensuring files are accurate and up to date. • Oversee background screening steps and assist with pre-employment processes to help maintain compliance with company standards. • Support benefits administration tasks by responding to employee questions, organizing related paperwork, and helping with enrollment and status updates. • Prepare and process HR forms, legal documents, and routine correspondence with a high level of accuracy and confidentiality. • Work within Paycor to enter, track, and maintain recruiting and employee information while supporting reporting and record management needs. • Partner with the Talent Acquisition Manager and internal stakeholders to schedule interviews and keep hiring activities organized and on track. • Assist with additional HR operational tasks as needed, including onboarding coordination and other administrative duties tied to workforce changes.
2026-05-19T18:44:05Z

Full Charge Bookkeeper

North Canton, OH
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are seeking a detail-oriented Accounts Payable Specialist to support the day-to-day accounts payable function. This role is responsible for invoice processing, employee credit card reconciliation, vendor payments, expense analysis, and other miscellaneous AP duties. The ideal candidate will have strong organizational skills, the ability to work cross-functionally with Purchasing, and a proactive approach to resolving discrepancies and tracking missing documentation. Based on general knowledge.Key Responsibilities:Invoice Processing<ul><li>Prepare and enter vendor invoices accurately and in a timely manner.</li><li>Work closely with the Purchasing Department to ensure invoice and purchase order alignment.</li><li>Verify that purchase orders match corresponding vendor invoices.</li><li>Communicate any discrepancies to the Purchasing Department for review and resolution.</li><li>Review the Purchasing Dashboard daily to monitor invoice and PO activity.</li><li>Perform vendor statement reconciliations.</li><li>Maintain organized AP filing for invoices and supporting documentation.</li></ul>Employee Credit Card Processing<ul><li>Manage an average volume of employee and Purchasing Department credit card transactions each month.</li><li>Process and code credit card transactions accurately.</li><li>Follow up with employees and departments to obtain missing receipts and required support.</li><li>Maintain organized filing of credit card documentation.</li></ul>Vendor and Credit Card Payments<ul><li>Match vendor payment check stubs with related invoices and supporting records.</li><li>Reconcile credit card transactions to monthly statements to ensure accuracy and completeness.</li></ul>Expense and Vendor Analysis<ul><li>Review expense general ledger accounts for accuracy and trends.</li><li>Analyze expenses by vendor to identify inconsistencies or areas requiring follow-up.</li></ul>Additional Support<ul><li>Assist with miscellaneous accounts payable items and special projects as needed.</li></ul>
2026-06-05T15:34:06Z

Customer Support Representative

Aurora, OH
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a dependable Customer Support Representative to support a growing health insurance agency in Aurora, Ohio. This contract to permanent opportunity is ideal for someone who enjoys helping customers, managing service requests, and keeping accurate records in a fast-paced office setting. The role focuses on delivering attentive support for clients with health insurance needs while working closely with internal teams to ensure timely follow-up and clear communication. Responsibilities: • Respond to incoming customer calls and questions with professionalism, empathy, and accurate information. • Place outbound calls as needed to follow up on client requests, confirm details, and provide updates. • Enter customer information, service requests, and related documentation into CRM and internal tracking systems with a high level of accuracy. • Maintain organized records and prepare detailed reports to support customer service activities and team needs. • Assist clients with health insurance-related inquiries and guide them through next steps in a clear and helpful manner. • Use Microsoft Office tools, including Excel, to manage data, update files, and support daily administrative tasks. • Coordinate with team members to resolve issues efficiently and ensure a positive customer experience. • Support office-based operations by handling routine service tasks and prioritizing multiple responsibilities throughout the day.
2026-06-01T20:53:52Z

Customer Service Representative

Medina Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in Medina, Ohio in a contract role with the potential to become permanent. This position supports customers, sales partners, and internal teams by coordinating orders, resolving inquiries, and keeping account information current across multiple product lines. The ideal candidate brings strong communication, organization, and follow-through, along with the ability to manage details accurately in a fast-paced, in-person environment. Responsibilities: • Coordinate customer orders from initial request through post-order follow-up, ensuring each step is completed accurately and on schedule. • Work closely with sales, intake, and quoting teams to gather needed details, answer questions, and support active projects across product categories. • Participate in project kickoff discussions and help maintain alignment between customer expectations, sales activity, and operational requirements. • Maintain customer account records, open order tracking, shared documentation, and portal updates so information remains current and accessible. • Monitor order status, revise shipping or lead-time details when needed, and communicate changes promptly to customers and sales representatives. • Process payment or deposit collection when required and support related account inquiries with professionalism and accuracy. • Prepare and release order tickets within established timelines, including time-sensitive console orders and direct shipment activity. • Conduct stock availability checks, send shipment notifications for direct-ship orders, and handle service requests related to national, hospitality, international, private label, and other assigned accounts.
2026-06-02T19:48:49Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed. Responsibilities: • Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records. • Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track. • Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results. • Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions. • Maintain customer master data and ensure account information remains current, complete, and reliable. • Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service. • Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions. • Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.
2026-05-27T14:13:46Z

Sales Support

Streetsboro, OH
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth. Responsibilities: • Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets. • Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities. • Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs. • Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts. • Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward. • Research model and serial number information to identify the correct part numbers for customer requests. • Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes. • Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption.
2026-05-27T14:04:12Z