17 results for Sr Customer Service Representative in Westborough, MA

Sr Banking Specialist

Stoneham, MA
onsite
Permanent
58000 - 60000 USD / Yearly
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation. Responsibilities:• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.• Ensure adherence to banking regulations, organizational policies, and security protocols.• Contribute to achieving sales and performance targets through proactive engagement and service.• Participate in community events and outreach programs to strengthen the bank's local presence.
2026-03-06T00:00:00Z

Customer Service Representative

Raynham, MA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a driven Customer Service Representative to join our team in Raynham, Massachusetts. This long-term contract position is ideal for someone who thrives on building relationships, delivering exceptional customer service, and communicating effectively with clients. If you are organized, motivated, and enjoy interacting with customers, we encourage you to apply. Responsibilities: • Handle inbound calls to address maintenance and repair inquiries, ensuring customer needs are met efficiently. • Conduct outbound calls to follow up on quotes, gather customer feedback, and promote maintenance programs. • Build strong relationships with customers to foster trust and loyalty. • Communicate clearly and professionally with clients to provide accurate information and solutions. • Upsell maintenance programs by highlighting their value and benefits. • Maintain accurate records of customer interactions and orders in the system. • Collaborate with team members to enhance service quality and resolve customer issues. • Stay informed about company products and services to provide knowledgeable assistance. • Identify opportunities to improve processes and enhance customer satisfaction. • Meet or exceed performance targets related to call handling and customer satisfaction.
2026-04-01T00:00:00Z

Customer Service Representative

Gardner, MA
onsite
Permanent
48000 - 52000 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T00:00:00Z

Sr. Client Service Associate

Framingham, MA
onsite
Permanent
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-03-17T00:00:00Z

Customer Service Rep

Shrewsbury, MA
onsite
Permanent
52000 - 55000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply. Responsibilities:• Process orders efficiently through accurate data entry.• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.• Coordinate schedules with transportation carriers to meet shipping deadlines.• Maintain and monitor inventory control processes to ensure accuracy.• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.• Work with external carriers to confirm load availability for customer pickups.• Manage customer databases, including advanced shipping notices and routing details.• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment. For immediate consideration please call me directly 508-205-2127 Eric Lebow
2026-03-17T00:00:00Z

Customer Service Specialist

Hathorne, MA
onsite
Permanent
50000 - 62500 USD / Yearly
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience. The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required. For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30. If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-03-18T00:00:00Z

Senior Client Service Representative

Boston, MA
onsite
Temporary
25 - 26 USD / Hourly
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day. Responsibilities: • Address client inquiries efficiently and ensure resolutions meet high service standards. • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports. • Generate and manage various internal and external reports with accuracy. • Utilize internal technology platforms to support client service operations effectively. • Investigate and resolve accounting discrepancies or issues on a daily basis. • Collaborate with teams to ensure timely completion of deliverables and uphold service quality. • Apply analytical skills to assess data workflows and solve problems. • Stay informed about corporate actions, equity, fixed income, and derivative investments. • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis. • Maintain focus and accuracy while working under tight deadlines.
2026-03-20T00:00:00Z

Sr Staff Accountant

Westborough, MA
onsite
Permanent
79000 - 95000 USD / Yearly
We are looking for a motivated Staff Accountant to join our dynamic team in Westborough, Massachusetts. This role offers the opportunity to work closely with the Controller, gaining comprehensive experience across accounting and financial planning functions. The ideal candidate is eager to learn, grow, and contribute to the success of the organization. Responsibilities:• Assist in the monthly financial close process, including preparing journal entries, reconciling accounts, and performing consolidations.• Analyze monthly financial variances and generate accurate reports for management review.• Support budgeting and forecasting activities to ensure alignment with organizational goals.• Perform cash flow reporting and analysis to maintain financial stability and predict future needs.• Provide backup support for payroll processing and related tasks.• Participate in corporate tax-related activities, ensuring compliance with regulations.• Maintain and update the general ledger to ensure accurate financial records.• Contribute to the annual physical inventory process and reconcile related accounts.• Collaborate on corporate consolidation efforts to streamline financial reporting.• Work on ad hoc projects and tasks as assigned by the Controller.
2026-03-31T00:00:00Z

Customer Service Manager

Raynham, MA
onsite
Temporary
33 - 38 USD / Hourly
We are looking for a dedicated Customer Service Manager to join our team in Raynham, Massachusetts. In this long-term contract role, you will take charge of delivering exceptional customer experiences while overseeing daily operations in a residential service setting. This position is ideal for a motivated individual who thrives on building relationships and driving customer satisfaction. Responsibilities: • Manage inbound calls related to maintenance and repair inquiries, ensuring prompt and effective resolution. • Conduct outbound calls to follow up on quotes, solicit customer feedback, and promote maintenance programs. • Track and analyze performance metrics, providing regular reports to drive continuous improvement. • Utilize ServiceTitan software to schedule jobs and manage customer accounts efficiently. • Foster strong relationships with customers by addressing concerns and resolving conflicts effectively. • Implement strategies to enhance customer satisfaction and loyalty through superior service delivery. • Coordinate and optimize scheduling to ensure timely service and operational efficiency. • Promote upselling opportunities by identifying customer needs and offering relevant solutions. • Maintain a clear and precise communication style to effectively interact with customers and team members. • Provide leadership and support to the customer service team, ensuring alignment with organizational goals.
2026-04-01T00:00:00Z

Sr. Software Engineer

Somerville, MA
remote
Temporary
63.3365 - 73.337 USD / Hourly
We are looking for a highly skilled Senior Software Engineer to join our team in Sommerville, Massachusetts. This is a long-term contract position that focuses on developing customer-facing applications and contributing to an innovative micro front-end architecture. The role offers an exciting opportunity to work on full-stack development using cutting-edge technologies. Responsibilities: • Design, develop, and maintain customer-facing applications with a focus on scalability and performance. • Collaborate with a team of engineers to implement and optimize a micro front-end architecture. • Develop and integrate navigational components and onboarding features for seamless user experiences. • Build and maintain full-stack solutions utilizing technologies such as TypeScript, React, Ruby on Rails, and GraphQL. • Work closely with other teams to ensure alignment and successful delivery of major releases. • Write clean, efficient, and maintainable code while adhering to best practices. • Debug, troubleshoot, and resolve complex technical issues across the stack. • Participate in code reviews to ensure high-quality standards and foster team growth. • Contribute to technical discussions and propose innovative solutions. • Stay updated on emerging technologies and recommend their adoption when appropriate.
2026-03-31T00:00:00Z

Sr. Accountant

Amherst, NH
onsite
Permanent
0 - 0 USD / Yearly
Connect with Casey Wiggin on LinkedIn if you're interested!! We are looking for an experienced Senior Accountant to oversee accounting operations for a specific company within our organization. This role requires someone with strong attention to detail who excels in financial analysis, reconciliations, and ensuring the accuracy of financial statements. If you thrive in a dynamic environment and have excellent problem-solving skills, we encourage you to apply. Responsibilities:• Manage all aspects of accounts payable and accounts receivable processes to ensure timely and accurate transactions.• Prepare and post journal entries to maintain precise financial records.• Generate comprehensive financial statements and review balance sheet accounts for discrepancies.• Conduct variance analysis to identify trends and investigate results for actionable insights.• Perform reconciliations and resolve discrepancies in balance sheet accounts.• Take ownership of month-end close processes to ensure compliance and accuracy.• Independently review financial statements and provide detailed analysis.• Lead special projects related to financial operations and reporting.• Utilize multiple financial software systems effectively to support accounting tasks.• Collaborate with team members and stakeholders to improve financial processes.
2026-03-06T00:00:00Z

Sr. Accountant

Boston, MA
onsite
Permanent
110000 - 150000 USD / Yearly
We are looking for a skilled and proactive Senior Accountant to manage essential financial operations in our client's Boston, MA office. This role will focus on day-to-day accounting, financial reporting, and cross-border coordination with global teams. The ideal candidate is hands-on, organized, and eager to grow within a fast-scaling international environment. Key Responsibilities:<ul><li>Manage daily accounting operations, including journal entries, accruals, and account reconciliations.</li><li>Support month-end and year-end close processes to ensure timely and accurate financial reporting in compliance with US GAAP.</li><li>Maintain general ledger integrity and prepare supporting schedules for balance sheet accounts.</li><li>Assist with financial consolidation processes, including intercompany transactions and foreign currency translation.</li><li>Support accounts payable and accounts receivable processes as needed.</li><li>Assist in preparing financial statements and internal management reports.</li><li>Coordinate with external auditors and tax advisors during annual audits and tax filings.</li><li>Monitor cash flow and assist with treasury-related activities, including payment processing and cash forecasting.</li><li>Help maintain and improve internal controls and accounting processes to support company growth.</li><li>Collaborate with cross-functional teams to ensure accurate financial data and reporting.</li></ul>
2026-03-30T00:00:00Z

Sr. Accountant

Woburn, MA
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for an experienced Senior Accountant to join our team on a long-term contract basis. This role involves working in a dynamic healthcare environment and requires a strong background in financial management and accounting practices. Based in Woburn, Massachusetts, this position offers a hybrid work schedule with on-site work from Monday to Thursday and remote work every Friday. Responsibilities: • Prepare and oversee monthly financial close processes, ensuring accuracy and timeliness. • Maintain general ledger accounts by reviewing and posting journal entries. • Reconcile accounts, including bank reconciliations, to identify and resolve discrepancies. • Analyze financial statements and provide insights to support business decisions. • Ensure compliance with accounting standards and organizational policies. • Collaborate with cross-functional teams to gather and validate financial data. • Utilize NetSuite to manage and streamline accounting operations. • Monitor and improve internal accounting processes for efficiency. • Prepare reports and documentation required for audits or financial reviews. • Support other accounting-related tasks as needed to meet organizational goals.
2026-03-11T00:00:00Z

Sr. Accountant

Marlborough, MA
onsite
Permanent
85000 - 120000 USD / Yearly
We are looking for a Senior Accountant to join our team in Marlborough, Massachusetts. This role is an excellent opportunity for a highly skilled accounting expert with experience in real estate or property management. The ideal candidate will excel in financial reporting, compliance, and budgeting, while bringing advanced technical expertise to support portfolio management. For Immediate Interview please contact Victor Muller at 508 205 2136 Responsibilities:• Prepare detailed monthly, quarterly, and annual financial reports, including balance sheets and income statements.• Manage month-end closing activities, including complex journal entries, accruals, and comprehensive bank reconciliations.• Calculate and reconcile Common Area Maintenance (CAM) charges, taxes, and insurance recoveries for commercial tenants.• Support the development of annual property budgets and quarterly financial forecasts.• Analyze tenant leases to assess impacts on rent rolls, revenue recognition, and straight-line rent schedules.• Oversee cash flow management, accounts payable, accounts receivable, and cash receipts to ensure financial stability.• Collaborate with internal and external auditors by preparing audit schedules and providing necessary documentation.• Conduct variance analysis and provide actionable insights to stakeholders for informed decision-making.• Ensure compliance with accounting standards and regulations, maintaining accuracy in all financial processes and reports.
2026-03-20T00:00:00Z

Sr. Accountant

Millbury, MA
onsite
Permanent
80000 - 100000 USD / Yearly
We are looking for an experienced Senior Accountant to join our team in Millbury, Massachusetts. In this role, you will play a key part in managing financial operations, ensuring accuracy in reporting, and supporting strategic business decisions. The ideal candidate will possess strong analytical skills, attention to detail, and a commitment to maintaining compliance with industry standards. For immediate consideration contact Mylinda Harrison at 508-205-2130. Responsibilities:• Oversee daily accounting tasks, including managing the general ledger, reconciling accounts, and handling month-end close processes.• Prepare detailed financial statements and reports in alignment with company standards.• Manage accounts payable and receivable to ensure timely processing and resolution.• Support audit activities by compiling schedules and providing necessary documentation.• Contribute to budgeting, forecasting, and variance analyses to guide business strategies.• Ensure adherence to corporate policies, procedures, and applicable regulatory requirements.• Identify opportunities for process improvements and implement more efficient accounting workflows.• Collaborate with cross-functional teams to support ongoing projects and special initiatives.• Utilize accounting software to generate reports and perform in-depth financial analyses.• Apply knowledge of inventory and cost accounting when applicable.
2026-03-26T00:00:00Z

Sr. Accountant

Shrewsbury, MA
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for a detail-oriented and experienced Senior Accountant to join our team in Shrewsbury, Massachusetts. In this role, you will play a key part in managing financial processes, ensuring compliance, and supporting the overall financial health of the organization. This is an excellent opportunity for a motivated individual to contribute to a dynamic and collaborative environment. For immediate consideration contact Mylinda Harrison at 508-205-2130. Responsibilities:• Participate in the monthly close process, handling all aspects of the accounting cycle.• Analyze and explain variances related to division activities to support accurate financial reporting.• Assist with sales and use tax compliance, including timely filing and documentation.• Perform monthly balance sheet reconciliations to ensure accuracy and compliance.• Contribute to the annual audit process by preparing necessary documentation and supporting auditors.• Execute daily cycle counts and investigate discrepancies to maintain inventory accuracy.• Conduct cost accounting tasks such as analyzing labor efficiencies and monitoring company overhead expenditures.• Perform flux analysis on major expense accounts to assist with monthly financial performance reviews.• Utilize data management tools, including Microsoft Excel, to organize and analyze financial information.• Identify opportunities for process improvement and support initiatives to enhance efficiency.
2026-03-18T00:00:00Z

Sr. Accountant

North Kingstown, RI
onsite
Temporary
39.5865 - 45.837 USD / Hourly
We are looking for an experienced Senior Accountant to join our team in Warwick, Rhode Island. This long-term contract position offers an opportunity to contribute to critical financial operations, including month-end processes, revenue reporting, and reimbursements. The ideal candidate will bring expertise in Excel and QuickBooks. Responsibilities:• Oversee month-end closing processes to ensure timely and accurate financial reporting.• Prepare and post journal entries to the general ledger, maintaining compliance with accounting standards.• Conduct detailed account reconciliations and resolve discrepancies when needed.• Manage bank reconciliations to ensure accuracy and consistency across accounts.• Generate revenue reports and handle reimbursements with precision and attention to detail.• Utilize advanced Excel functions, such as VLOOKUP, pivot tables, SUMIFS, and index match, to streamline financial analysis.• Work within QuickBooks to manage and monitor accounting transactions effectively.• Collaborate on automating accounting processes to improve efficiency and reduce manual errors.• Support multi-entity accounting operations and ensure proper consolidation of financial data.
2026-03-30T00:00:00Z