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3 results for Collections Specialist in Westborough, MA
- Cranston, RI
- onsite
- Temporary / Contract
- 20.5865 - 23.837 USD / Hourly
- We are looking for a Collections Specialist to support accounts receivable efforts for a Contract position based in Rhode Island. This role focuses on maintaining healthy cash flow by engaging with customers, resolving outstanding balances, and promoting timely payment across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle billing concerns effectively while maintaining positive client relationships.<br><br>Responsibilities:<br>• Manage collection activities for commercial and consumer accounts by contacting customers regarding past-due balances and securing payment commitments.<br>• Review account status, aging reports, and payment history to identify overdue accounts and determine appropriate next steps.<br>• Investigate billing questions and work with internal partners to resolve discrepancies that may delay payment.<br>• Document conversations, promised payment dates, dispute details, and collection outcomes accurately within account records.<br>• Follow established collection procedures to reduce outstanding receivables while maintaining a detail-oriented customer experience.<br>• Monitor credit-related collection issues and escalate complex or high-risk accounts when additional action is needed.<br>• Prepare updates on collection progress, unresolved balances, and account trends for management review.
- 2026-10-27T00:00:00Z
- Pawtucket, RI
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
- 2026-10-29T00:00:00Z
- Needham, MA
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for an AP Specialist to support day-to-day accounts payable operations in Needham, Massachusetts. This role is responsible for handling invoice activity from receipt through payment while helping maintain accurate financial records and dependable internal controls. The position works closely with operational partners to address discrepancies, support timely vendor payments, and contribute to an efficient month-end close process.<br><br>Responsibilities:<br>• Oversee the accounts payable cycle by reviewing incoming invoices, assigning proper coding, securing approvals, and preparing transactions for timely payment.<br>• Partner with supply chain, warehouse, inventory, and operations teams to validate invoice details against purchasing and receiving records and resolve mismatches promptly.<br>• Reconcile vendor statements and accounts payable balances to help ensure accurate liability reporting and support inventory-related financial accuracy.<br>• Administer scheduled payment runs, confirm payment accuracy, and maintain organized documentation for completed disbursements.<br>• Maintain vendor master data, respond to supplier inquiries, and build strong working relationships that support smooth payment processing.<br>• Review and process employee travel and expense submissions in accordance with company guidelines and escalate exceptions when needed.<br>• Assist with month-end activities by preparing accrual support, reconciling the AP subledger, and addressing outstanding items.<br>• Support compliance tasks related to W-9 collection and 1099 reporting while contributing ideas that improve workflow efficiency and automation within AP.
- 2026-10-23T00:00:00Z