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5 results for Telecommunications Specialist in West Palm Beach, FL

Boca Raton, FL
onsite
Temporary / Contract
35 - 46 USD / Hourly
We are seeking an experienced IT Service Management Specialist to support IT service delivery and continuous improvement of key ITSM processes. This role will partner with cross-functional teams to enhance service quality, improve operational efficiency, and support process execution through ServiceNow.Responsibilities<ul><li>Support and improve core IT service management processes</li><li>Manage IT change activities, including planning, documentation, risk assessment, approvals, and post-implementation review</li><li>Oversee incident management processes to ensure timely resolution and minimal business disruption</li><li>Lead problem management efforts, including root cause analysis and long-term corrective actions</li><li>Collaborate with cross-functional teams to implement best practices and process improvements</li><li>Use ServiceNow to manage workflows, reporting, and process documentation</li><li>Help maintain service quality standards and support ITSM governance</li></ul>
2026-06-02T00:00:00Z

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-06-09T00:00:00Z

Riviera Beach, FL
onsite
Temporary / Contract
23 - 23 USD / Hourly
Review and interpret Explanation of Benefits (EOBs) to determine:-Services billed-Insurance coverage and adjustments-Payment amounts-Patient responsibility Manage and work denial and collections queues within EPICInvestigate and resolve denied or underpaid claims promptlyFollow up with insurance companies to resolve discrepancies and secure paymentEnsure timely resubmission of claims and appeals to avoid timely filing issuesMaintain accurate documentation of collection activity within the systemSupport overall Accounts Receivable (AR) performance and aging goals Qualifications 1+ years of medical collections or AR experienceStrong understanding of EOBs and insurance claim processingExperience working in EPIC (highly preferred)Ability to navigate denials and payer communications effectivelyDetail-oriented with strong problem-solving skillsComfortable working in a fast-paced, growth-oriented environment Work Environment & Benefits Onsite position with a collaborative team (approximately 36 employees)Opportunity for career growth and advancementUpon permanent hire, eligible for: Health, Dental, and Vision insurance401(k)PTO accrual (beginning after 90 days)
2026-06-16T00:00:00Z

Riviera Beach, FL
onsite
Temporary / Contract
23 - 23 USD / Hourly
Review and interpret Explanation of Benefits (EOBs) to determine:-Services billed-Insurance coverage and adjustments-Payment amounts-Patient responsibility Manage and work denial and collections queues within EPICInvestigate and resolve denied or underpaid claims promptlyFollow up with insurance companies to resolve discrepancies and secure paymentEnsure timely resubmission of claims and appeals to avoid timely filing issuesMaintain accurate documentation of collection activity within the systemSupport overall Accounts Receivable (AR) performance and aging goals Work Environment & Benefits Onsite position with a collaborative team (approximately 36 employees)Business casual dress code (jeans permitted)Opportunity for career growth and advancementUpon permanent hire, eligible for: Health, Dental, and Vision insurance401(k)PTO accrual (beginning after 90 days)
2026-06-16T00:00:00Z

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-06-09T00:00:00Z