Product Support Specialist Jobs in West Palm Beach, FL

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Customer Success Specialist

Deerfield Beach, FL
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Florida on a contract basis. This in-office role is centered on delivering a high-quality customer experience by supporting clients throughout the order lifecycle and serving as a key link between sales, service, and logistics. The position will help strengthen customer relationships, coordinate order activity, and ensure responsive communication across internal teams and external accounts. Responsibilities: • Build positive, long-term relationships with customers by providing attentive service and representing the company with strong attention to detail. • Support post-sale customer needs by coordinating warranty assistance, answering service-related questions, and guiding clients to appropriate resources. • Enter and manage customer account information in the company CRM and process sales orders, acknowledgements, and pro forma invoices with accuracy. • Track open orders, confirm production lead times, and keep customers informed of shipment schedules or any changes affecting delivery. • Partner with internal teams to address order delays, help prioritize urgent requests, and maintain a smooth fulfillment process. • Record customer comments, concerns, and compliments in the appropriate system and escalate service issues to the right department when needed. • Maintain warranty records and ensure related documentation is updated promptly and accurately. • Assist with shipping coordination by preparing required documentation and helping arrange outbound deliveries based on customer expectations. • Provide operational support for warehouse and inventory activities, including stock monitoring and periodic inventory counts as needed.
2026-11-10T00:00:00Z

Desktop Support Technician

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a technical, hands-on Desktop Support Technician to support end-user computing in a Windows-based enterprise environment. This role will focus on Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support. The ideal candidate has strong experience with device deployment, OS configuration, account support, and incident resolution in a corporate setting.Key Responsibilities:<ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul>
2026-11-04T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting Windows systems, supporting Microsoft 365/Office 365, and performing desktop/laptop imaging and deployment.Key Responsibilities:<ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul>
2026-11-04T00:00:00Z

Purchasing and sales specialist

Boca Raton, FL
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Purchasing and Sales Specialist to support procurement and transactional operations for a security-focused organization in Boca Raton, Florida. This Contract position will coordinate purchasing activity, vendor communication, freight arrangements, and invoice processing while helping maintain accurate financial and inventory-related records. The ideal candidate brings strong organizational skills, sound judgment in vendor support, and hands-on experience with accounting and ERP systems in a fast-paced environment. Responsibilities: • Coordinate the movement of materials, equipment, and transferred assets between suppliers and receiving locations to ensure timely delivery and accurate tracking. • Manage vendor onboarding activities, collect required documentation from new suppliers, and keep vendor records and product information organized and up to date. • Maintain purchasing data in computerized systems, ensuring records are accurate, accessible, and aligned with daily operational needs. • Review and process invoices each day by verifying quantities, pricing, specifications, and item details before submission or payment. • Order supplies from approved sources, arrange outbound and return shipments, and monitor purchase activity through completion. • Identify and assess supplier options by reviewing service capability, operational capacity, quality standards, and overall reliability. • Communicate with internal teams and external vendors to resolve purchasing discrepancies, shipment issues, and documentation questions. • Provide additional administrative and procurement support as needed to meet departmental priorities.
2026-11-10T00:00:00Z

Purchasing and sales specialist

Boca Raton, FL
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Purchasing and Sales Specialist to support procurement coordination, vendor communication, and transaction accuracy for a security-focused organization in Boca Raton, Florida. This is a Contract position suited for someone who can manage purchasing activity, track shipments, and maintain organized records in a fast-paced environment. The ideal candidate brings strong administrative and accounting-related skills, with the ability to work across vendors, invoices, and supply movement while ensuring reliable documentation and timely follow-through. Responsibilities: • Coordinate inbound and outbound freight activity, including deliveries, moves, and asset transfers between suppliers and receiving sites. • Manage vendor onboarding support by gathering initial documentation, organizing supplier records, and keeping catalog and reference files up to date. • Maintain accurate digital purchasing records and ensure transaction details are properly documented for operational visibility. • Review and process invoices each day, verifying pricing, item details, quantities, specifications, and coding accuracy before submission. • Arrange purchases for supplies and oversee shipment scheduling, including product returns and related follow-up with vendors. • Issue orders to approved suppliers and help identify the most appropriate sourcing options based on service, quality, and availability. • Assess vendor suitability by communicating with suppliers and reviewing operational capacity, facility standards, and dependability. • Provide additional coordination and administrative support as needed to meet department and project objectives.
2026-11-10T00:00:00Z

5 results for Product Support Specialist in West Palm Beach, FL