Add your latest resume to match with open positions.
1 result for Office Services Specialist in West Palm Beach, FL
- West Palm Beach, Florida
- onsite
- Permanent / Full Time
- 65000 - 85000 USD / Yearly
- <p>Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.</p><p>• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.</p><p>• Handle requests for product literature, price books, instruction manuals, and related support materials.</p><p>• Coordinate special parts orders and product sample requests for customers as well as the sales team.</p><p>• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.</p><p>• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.</p><p>• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.</p><p>• Build and maintain positive customer relationships through responsive service and consistent communication.</p><p>• Assist with additional administrative and service-related tasks as needed to support daily operations.</p>
- 2026-09-22T00:00:00Z