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3 results for Help Desk Tier 2 in West Palm Beach, FL
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Our company is seeking a skilled <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a Windows-based environment. This role is ideal for a technology professional with experience in desktop support, system imaging, hardware deployments, and Microsoft technologies including SCCM and Office 365.</p><p>The Desktop Support Technician will be responsible for supporting daily IT operations, troubleshooting hardware and software issues, preparing and deploying devices, and ensuring users have reliable access to the tools they need to be productive.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide desktop support for Windows 10/11 laptops, desktops, and related peripherals</li><li>Perform system imaging, configuration, and deployment of new and replacement devices</li><li>Use <strong>SCCM</strong> to support software distribution, patching, operating system deployment, and endpoint management</li><li>Troubleshoot and resolve issues related to <strong>Office 365</strong>, including Outlook, Teams, OneDrive, and other Microsoft applications</li><li>Set up, install, and deploy computer hardware, monitors, docking stations, printers, and mobile devices</li><li>Support user account administration, basic access issues, and workstation configurations</li><li>Diagnose and resolve hardware, software, and connectivity problems in a timely manner</li><li>Document technical issues, resolutions, and deployment activity within the ticketing system</li><li>Assist with equipment inventory management, asset tracking, and refresh initiatives</li><li>Provide excellent customer service and communicate effectively with end users at all levels of the organization</li></ul><p><br></p>
- 2026-08-27T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>Desktop Support professional</strong> to provide hands-on technical support across end-user devices, Microsoft environments, and core infrastructure. This role will support daily IT operations including <strong>Intune administration, Microsoft 365 support, device imaging, Active Directory user administration, basic network troubleshooting, and entry-level server support</strong>.</p><p>Key Responsibilities</p><ul><li>Provide desktop and laptop support for end users in onsite and remote environments</li><li>Administer and support <strong>Microsoft Intune</strong> for device enrollment, configuration, and policy management</li><li>Support the <strong>Microsoft 365</strong> environment including Outlook, Teams, OneDrive, and user account issues</li><li>Perform <strong>PC imaging, deployment, refreshes, and hardware/software installations</strong></li><li>Manage user accounts, groups, permissions, and password resets in <strong>Active Directory</strong></li><li>Troubleshoot basic connectivity issues involving <strong>routers, switches, VPNs, and wireless networks</strong></li><li>Assist with <strong>basic server support</strong>, including monitoring, patching assistance, and routine maintenance</li><li>Respond to tickets, document resolutions, and escalate more complex issues when needed</li><li>Set up and support printers, peripherals, mobile devices, and conference room technology</li><li>Maintain asset inventory and support onboarding/offboarding activities</li></ul><p><br></p>
- 2026-08-27T00:00:00Z
- Coral Springs, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will focus on desktop support, SCCM administration, imaging, hardware troubleshooting, and repair.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide onsite and remote support for desktops, laptops, and peripheral devices</li><li>Troubleshoot and resolve <strong>Windows</strong> operating system issues</li><li>Use <strong>SCCM</strong> for software deployment, patching, and endpoint support</li><li>Perform <strong>desktop/laptop imaging</strong> and device configuration</li><li>Diagnose and complete <strong>hardware repairs</strong> including desktops, laptops, printers, and related equipment</li><li>Set up, maintain, and support end-user workstations</li><li>Respond to support tickets and deliver timely issue resolution</li><li>Assist with user account support, system access, and general IT troubleshooting</li><li>Document technical issues, resolutions, and support processes</li></ul><p><br></p>
- 2026-09-04T00:00:00Z