<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
We are looking for a skilled Business Systems Analyst to join our team in Ft. Lauderdale, Florida. In this role, you will play a critical part in ensuring the functionality and performance of key platforms, particularly within the solar division. Your expertise will help streamline operations, troubleshoot issues, and enhance platform usability to support the organization’s goals.<br><br>Responsibilities:<br>• Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability.<br>• Collaborate with users to diagnose, resolve, and escalate technical challenges effectively.<br>• Oversee system configurations, monitor performance, and manage user access to maintain reliability.<br>• Work closely with organizational and field teams to drive adoption and implement platform improvements.<br>• Identify patterns in user feedback and develop solutions to enhance system functionality.<br>• Provide training and guidance to ensure users can maximize the tools and platforms available.<br>• Translate business requirements into actionable technical solutions that address operational needs.<br>• Stay updated on emerging technologies and tools to continuously enhance system capabilities.<br>• Ensure smooth integration and functionality of SaaS platforms within the organization.
<p>We are looking for a detail-oriented Inventory Analyst to join our team in Opa Locka, Florida. The ideal candidate will excel at managing inventory processes, analyzing data for accuracy, and ensuring the efficient flow of goods and materials. This role requires strong organizational skills, technical expertise, and the ability to collaborate with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze inventory levels to ensure optimal stock availability and minimize excess.</p><p>• Conduct and oversee annual physical inventory counts to ensure accuracy and compliance.</p><p>• Utilize inventory management systems, including SAP, to track and maintain data integrity.</p><p>• Collaborate with purchasing and logistics teams to address discrepancies and improve processes.</p><p>• Research and resolve inventory-related issues, ensuring timely and effective solutions.</p><p>• Support operational needs by providing technical assistance for inventory systems and tools.</p><p>• Communicate with clients and internal teams to address inquiries and provide updates on inventory status.</p><p>• Ensure accurate reporting and documentation of inventory activities and findings.</p><p>• Assist in the development and implementation of strategies to improve inventory accuracy and efficiency.</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
<p>We are seeking a <strong>tech-savvy Administrative Assistant</strong> to join our team in Miami, Florida. This role offers the opportunity to support essential office operations while working closely with a technician in a fast-paced, technology-focused environment. The ideal candidate will combine strong administrative skills with a solid technical background, playing a key role in ensuring smooth workflows and effective communication with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist with data recovery services, including handling and documenting client devices accurately.</li><li>Maintain communication with clients regarding technical service updates and inquiries.</li><li>Oversee daily office operations, ensuring efficient workflow in a tech-focused environment.</li><li>Perform data entry and management of technical records, ensuring accuracy and attention to detail.</li><li>Coordinate shipping and return of computers, storage devices, and other technical equipment.</li><li>Support the technician with basic IT tasks, troubleshooting, and system organization.</li></ul><p><br></p>
<p>The Technology Data Analyst will turn raw system, application, and infrastructure data into clear, actionable insights that drive reliability, performance, and scalability. You will partner closely with engineering, DevOps, SRE, and product teams to monitor, troubleshoot, and optimize our technical platforms.</p><p> </p><p>Key Responsibilities:</p><ul><li>Collect, clean, and analyze large datasets from logs, metrics, traces, and business systems (ELK, Prometheus, Grafana, Datadog, Snowflake, BigQuery, etc.)</li><li>Build and maintain interactive dashboards, automated reports, and real-time visualizations (Looker, Tableau, Metabase, Superset, Power BI, or custom Streamlit/Dash apps)</li><li>Identify trends, anomalies, and performance bottlenecks in infrastructure, applications, and user-facing systems</li><li>Perform root-cause analysis for incidents, outages, and latency spikes using data-driven methods</li><li>Support capacity planning, cost optimization, and scaling decisions with accurate forecasting and usage modeling</li><li>Collaborate with developers, SREs, and product managers to define KPIs, instrumentation needs, and data requirements</li><li>Ensure data quality, consistency, and integrity across monitoring, logging, and analytics platforms</li><li>Contribute to lightweight predictive modeling, alerting rules, and automation initiatives (anomaly detection, forecasting, auto-scaling triggers)</li><li>Document methodologies, findings, and recommendations in clear, executive-ready formats</li></ul><p><br></p>
<p>The Technology Data Analyst will turn raw system, application, and infrastructure data into clear, actionable insights that drive reliability, performance, and scalability. You will partner closely with engineering, DevOps, SRE, and product teams to monitor, troubleshoot, and optimize our technical platforms.</p><p> </p><p>Key Responsibilities:</p><ul><li>Collect, clean, and analyze large datasets from logs, metrics, traces, and business systems (ELK, Prometheus, Grafana, Datadog, Snowflake, BigQuery, etc.)</li><li>Build and maintain interactive dashboards, automated reports, and real-time visualizations (Looker, Tableau, Metabase, Superset, Power BI, or custom Streamlit/Dash apps)</li><li>Identify trends, anomalies, and performance bottlenecks in infrastructure, applications, and user-facing systems</li><li>Perform root-cause analysis for incidents, outages, and latency spikes using data-driven methods</li><li>Support capacity planning, cost optimization, and scaling decisions with accurate forecasting and usage modeling</li><li>Collaborate with developers, SREs, and product managers to define KPIs, instrumentation needs, and data requirements</li><li>Ensure data quality, consistency, and integrity across monitoring, logging, and analytics platforms</li><li>Contribute to lightweight predictive modeling, alerting rules, and automation initiatives (anomaly detection, forecasting, auto-scaling triggers)</li><li>Document methodologies, findings, and recommendations in clear, executive-ready formats</li></ul><p><br></p>
We are looking for a skilled Business Analyst III to join our team in Juno Beach, Florida. This long-term contract position offers an exciting opportunity to contribute to medium to large-scale projects, leveraging analytical expertise to drive informed business decisions. The ideal candidate will bring a combination of technical knowledge, problem-solving skills, and the ability to collaborate effectively across teams.<br><br>Responsibilities:<br>• Perform detailed operational analyses to support strategic decision-making within the business unit.<br>• Lead medium to large-scale special projects, ensuring timely completion and high-quality results.<br>• Conduct quantitative and qualitative research to identify trends and opportunities for process improvement.<br>• Design and implement modifications to existing processes to enhance efficiency and productivity.<br>• Develop comprehensive reports and presentations to communicate findings and recommendations.<br>• Collaborate with suppliers and stakeholders to ensure alignment with organizational goals.<br>• Validate plans and procedures to maintain compliance with industry standards, including NIS and NERC regulations.<br>• Oversee onboarding and staffing processes for contingent workforce members.<br>• Support decision-making by utilizing data-driven insights and standardized analytical tools.<br>• Facilitate the implementation of cyber-related initiatives to enhance operational security.
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p><br></p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
