<p>The Information Systems Analyst plays a critical role in supporting and modernizing internal systems, with a strong emphasis on <strong>SQL development, data optimization, and system integration</strong>. This role works closely with business and executive stakeholders to enhance internal portals, streamline data workflows, and support technology modernization initiatives in a fast‑changing environment.</p><p>The ideal candidate has deep hands‑on SQL experience, strong analytical skills, and the ability to communicate clearly with non‑technical stakeholders.</p><p>Key Responsibilities</p><ul><li>Design, write, optimize, and maintain complex SQL queries, views, stored procedures, and data models</li><li>Analyze and clean existing SQL code to improve performance, reliability, and data integrity</li><li>Support and enhance internal systems and portals through data analysis and backend improvements</li><li>Develop and integrate APIs to support system interoperability and data exchange</li><li>Collaborate with application and web development teams on backend functionality</li><li>Support PHP‑based applications, including Laravel frameworks</li><li>Work with relational databases such as MySQL and PostgreSQL</li><li>Gather requirements from business and executive stakeholders and translate them into technical solutions</li><li>Document system logic, data flows, and technical processes</li><li>Operate effectively in a dynamic, evolving environment with shifting priorities</li></ul><p><br></p>
<p>We are seeking a Business Systems Analyst to serve as a key liaison between business stakeholders and technical teams. This role focuses on analyzing business processes, translating requirements into system solutions, and ensuring technology supports operational and strategic objectives.</p><p>Responsibilities</p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear system requirements, use cases, and process flows</li><li>Analyze existing systems and workflows to identify gaps, inefficiencies, and improvement opportunities</li><li>Collaborate with developers, architects, and vendors to design and implement system enhancements</li><li>Support system implementations, upgrades, and integrations from requirements through deployment</li><li>Create and maintain documentation including requirements documents, process maps, and test cases</li><li>Participate in user acceptance testing (UAT), validate solutions, and ensure requirements are met</li><li>Support change management, including training materials, rollout plans, and user communication</li><li>Serve as a subject‑matter expert for assigned business applications and processes</li></ul><p><br></p>
We are looking for a motivated Help Desk Analyst I to provide frontline technical assistance for employees in Coconut Creek, Florida. This Long-term Contract opportunity is well suited for someone who enjoys solving everyday technology issues, delivering responsive support, and building a strong foundation in IT operations. The role supports users across hardware, software, mobile, and network-related needs while maintaining a high standard of service and clear documentation.<br><br>Responsibilities:<br>• Respond to incoming support requests and deliver first-level assistance for common technical issues involving workstations, applications, printers, and connected devices.<br>• Diagnose and resolve routine problems affecting desktops, laptops, mobile equipment, and peripheral hardware in a timely and detail-oriented manner.<br>• Record incidents, troubleshooting steps, and final outcomes accurately within the ticket management system to maintain reliable support history.<br>• Create and manage user accounts, perform password assistance, and complete foundational Active Directory administration tasks as assigned.<br>• Route more complex or unresolved issues to advanced support teams with clear notes and relevant diagnostic details.<br>• Support device setup, configuration, and deployment activities for computers, Apple products, and other endpoint technology.<br>• Provide courteous follow-up with end users to confirm issues have been addressed and service expectations have been met.<br>• Contribute to internal knowledge resources by documenting recurring issues, standard fixes, and user support guidance.