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6 results for Customer Success Manager in West Palm Beach, FL

Account Manager
  • Dania Beach, FL
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a detail-oriented Account Manager to join our team in Dania Beach, Florida. In this role, you will serve as the primary link between our agency and client partners, ensuring the seamless execution of creative projects, advertising campaigns, and marketing initiatives. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee and execute creative, print, media, and web-related projects from inception to completion.<br>• Act as the primary point of contact for client interactions, ensuring clear communication and alignment on project goals.<br>• Develop and maintain comprehensive project schedules, timelines, and task lists for efficient workflow.<br>• Coordinate with design teams to disseminate project information and facilitate collaboration.<br>• Organize and lead weekly internal team meetings and client conference calls to provide updates and gather feedback.<br>• Utilize project management tools to track progress, schedule tasks, and ensure deadlines are met.<br>• Manage the deployment of email marketing campaigns and digital initiatives.<br>• Maintain organized records of all project documents, including approvals, audits, and reconciliations.<br>• Submit approved creative materials to vendors, media outlets, or designated recipients.<br>• Assist in the management of video production, photography, and special projects as needed.
  • 2026-01-14T18:53:43Z
Senior Representative, Customer Service - Skilled
  • Weston, FL
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
  • 2026-01-16T14:04:00Z
Collections Specialist
  • Boca Raton, FL
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 26.00 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. This Contract to permanent position requires a detail-oriented individual who can effectively manage collections activities and maintain strong relationships with clients. The ideal candidate will bring expertise in business-to-business collections and a proactive approach to resolving payment issues while contributing to overall team success.<br><br>Responsibilities:<br>• Manage collection efforts for accounts in the assigned portfolio, ensuring timely payments to meet monthly and yearly collection goals.<br>• Document and log all collection calls and activities to facilitate efficient follow-up and coordination with other accounts receivable personnel.<br>• Provide accurate updates on aging reports to support weekly and month-end reporting processes.<br>• Communicate weekly credit hold updates to the Accounts Receivable Manager, ensuring customers are removed from credit hold as appropriate.<br>• Identify problematic accounts and escalate them to the Accounts Receivable Manager for potential involvement of external collection agencies, keeping the sales team informed as necessary.<br>• Reconcile and review accounts for potential write-offs or placement with third-party collection agencies.<br>• Respond promptly to customer emails and address inquiries in a courteous manner.<br>• Process internal and external requests submitted through ticketing systems.<br>• Handle mid-size accounts and top-tier customer accounts with diligence and integrity.<br>• Perform other related duties as assigned to support the accounts receivable function.
  • 2026-01-16T17:04:32Z
E-Commerce Specialist
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
  • 2026-01-14T18:49:02Z
Account Sales
  • Miami, FL
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dynamic and results-driven <strong>Account Sales Representative</strong> to join our team. In this role, you will be responsible for promoting a diverse range of plastic sheet products, developing sales strategies, and driving revenue growth with both new and existing clients. If you are confident, persuasive, and eager to succeed in a competitive sales environment, we want to hear from you!</p><p><br></p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Present and promote a broad portfolio of plastic sheet products, including Acrylic, Polycarbonate, Foam PVC, Marine Board, and Bullet-Resistant Acrylic.</li><li>Identify and pursue new business opportunities while maintaining strong relationships with existing clients.</li><li>Develop and execute sales strategies to expand market share and increase revenue.</li><li>Research market trends, competitors, and industry dynamics to identify growth opportunities.</li><li>Provide product knowledge and training to customers, ensuring they understand the benefits of our solutions.</li><li>Gather customer feedback and market insights to support new product development.</li><li>Utilize CRM tools to track sales activities, maintain a pipeline of opportunities, and forecast revenue.</li><li>Travel regularly to meet with clients, build relationships, and close sales.</li></ul>
  • 2026-01-14T18:59:17Z
Project Accountant
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an experienced Project Accountant to join our client's team in West Palm Beach, Florida. In this role, you will oversee billing and collections processes for construction projects, ensuring accuracy and compliance with industry standards. The ideal candidate will thrive in a fast-paced environment, handling multiple projects while maintaining organized documentation and collaborating with team members.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process construction-related progress billings and invoices in compliance with required formats.</p><p>• Manage billing activities for multiple projects simultaneously, ensuring timely and accurate documentation.</p><p>• Work closely with project managers and accounting staff to gather necessary information for invoicing.</p><p>• Monitor outstanding receivables and assist in cash collection efforts to reduce aging balances.</p><p>• Handle subcontractor agreements, deposits, and lien release waivers while ensuring compliance and proper recordkeeping.</p><p>• Track project costs, including materials, labor, subcontractor fees, and other expenses, to maintain accurate billing.</p><p>• Maintain organized and detailed billing records, reconciling invoices with contract terms.</p><p>• Support the Controller in addressing backlog billing tasks and enhancing billing workflows.</p><p>• Ensure all billing and collections activities align with company policies and industry standards.</p><p>• Take on additional responsibilities as the company grows, contributing to its long-term success.</p>
  • 2025-12-19T15:19:22Z