We are looking for a bilingual Pension Administrator to support retirement plan participants and deliver high-quality service in both English and Spanish. This opportunity is based in Ft. Lauderdale, Florida, and is ideal for someone who thrives in a detail-focused environment handling sensitive benefits information. The person in this role will help guide individuals through retirement-related processes, maintain accurate records, and prepare benefit-related documentation with care and precision.<br><br>Responsibilities:<br>• Manage pension and retirement benefit requests through each stage of processing, ensuring timely completion and proper documentation.<br>• Examine forms, supporting materials, and participant submissions to confirm accuracy, completeness, and compliance with established guidelines.<br>• Update and maintain participant data within benefits administration systems while safeguarding confidential personal and financial information.<br>• Prepare benefit calculations and retirement-related figures using internal tools and software applications.<br>• Create election materials, notices, and written communications for participants and other stakeholders.<br>• Respond to questions from retirees, employees, beneficiaries, and plan sponsors, providing clear assistance in English and Spanish.<br>• Process record changes such as beneficiary updates, payment details, and other participant information adjustments.<br>• Work closely with internal colleagues to resolve issues, maintain service quality, and support a positive participant experience.