<p>We are seeking a <strong>Business Systems Application Support Analyst</strong> to support business-critical applications with a strong focus on <strong>business analysis, application support, systems analysis, SQL querying, and reporting</strong>.</p><p>In this role, you will serve as the liaison between business stakeholders and technical teams to ensure enterprise systems run smoothly, issues are resolved quickly, and enhancements are successfully delivered. You will support <strong>ERP and CRM tools</strong>, assist with application configuration, testing, and implementation, and help monitor system performance and business continuity needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide application support for enterprise systems and business-critical applications</li><li>Partner with business and technical teams to gather requirements and resolve issues</li><li>Support ERP and CRM platforms, including troubleshooting and user support</li><li>Assist with system configuration, testing, and implementation of enhancements</li><li>Monitor system performance and support business continuity planning</li><li>Develop and maintain <strong>SQL queries, stored procedures, and reports</strong></li><li>Create recurring and ad hoc reports to support business decision-making</li><li>Analyze data, troubleshoot reporting issues, and ensure data accuracy</li></ul><p><br></p>
<p>We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul><p><br></p>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
We are looking for a Help Desk Support Analyst to provide responsive technical assistance for end users in Delray Beach, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, delivering clear support, and maintaining a strong service mindset. The person in this role will help keep employees productive by addressing hardware, software, and access-related concerns while ensuring each request is documented accurately and handled in a timely manner.<br><br>Responsibilities:<br>• Investigate and resolve desktop, software, and basic network problems by using troubleshooting methods, diagnostic utilities, and effective questioning.<br>• Assess reported technical issues, identify likely causes, and select practical solutions based on the user’s environment and business impact.<br>• Support employees through clear, step-by-step guidance so they can complete issue resolution with confidence and minimal disruption.<br>• Route more advanced or unresolved incidents to the appropriate support team, ensuring all relevant findings and context are included.<br>• Maintain accurate ticket records by logging incidents, actions taken, status updates, and final resolutions within the service desk system.<br>• Communicate helpful and current information about supported systems, workplace technology tools, and available IT services to end users.<br>• Monitor open requests and follow up with users to confirm successful resolution and a positive support experience.<br>• Share recurring problems, user concerns, and service improvement ideas with internal teams to strengthen support quality and efficiency.<br>• Contribute to service performance by adhering to response expectations, supporting SLA goals, and following operational risk and compliance standards.
<p><strong>Description</strong></p><p>We are looking for a skilled <strong>Desktop / End User Support Administrator </strong>to join our team and provide exceptional technical support to end users in a dynamic enterprise environment. This role requires strong experience supporting a wide range of desktop technologies, collaboration tools, and business applications, along with the ability to deliver high-touch service to executive leadership.</p><p>The ideal candidate will have hands-on experience with desktop support, device imaging, software deployment, endpoint management, and white glove support for C-level executives.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day desktop and end user support for hardware, software, mobile devices, and peripherals.</li><li>Troubleshoot issues related to <strong>Microsoft Office Suite</strong>, <strong>Outlook</strong>, <strong>Microsoft 365</strong>, <strong>SharePoint</strong>, <strong>Microsoft Teams</strong>, <strong>Microsoft Edge</strong>, <strong>Google Chrome</strong>, and <strong>Firefox</strong>.</li><li>Install, configure, and support <strong>Adobe PDF Reader</strong> and <strong>Adobe Acrobat Writer</strong>.</li><li>Support and troubleshoot antivirus tools, including <strong>SentinelOne</strong>.</li><li>Assist users with <strong>Lotus Notes</strong> and <strong>SAP</strong> application support.</li><li>Perform desktop and laptop imaging, provisioning, deployment, and refresh activities.</li><li>Use <strong>SCCM</strong> and <strong>Microsoft Intune</strong> to deploy software, manage endpoints, and maintain device compliance.</li><li>Deliver responsive <strong>white glove support</strong> to executives and other VIP users.</li><li>Support conference room technologies and collaboration tools for meetings and presentations.</li><li>Document incidents, requests, and resolutions within the ticketing system.</li><li>Escalate complex technical issues to the appropriate teams when necessary.</li></ul>
<p>Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.</p><p>• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.</p><p>• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.</p><p>• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.</p><p>• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.</p><p>• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.</p><p>• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.</p><p>• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.</p>
<p>We are seeking a <strong>Help Desk Support Technician </strong>to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
<p>Help Desk / Desktop Support Job Posting</p><p>We are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.</p><p>Key Responsibilities:</p><ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul><p><br></p><p><br></p>