We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
<p>Role Overview</p><p>This role is responsible for developing, enhancing, and maintaining enterprise analytics solutions, including dashboards, reporting assets, data models, and custom web applications used by operational and executive stakeholders. The position focuses on transforming complex data into actionable insights through scalable analytics solutions within an agile development environment.</p><p>The ideal candidate brings strong <strong>MicroStrategy expertise</strong>, modern <strong>data warehousing experience</strong>, and the ability to leverage <strong>AI‑assisted development tools</strong> to deliver high‑quality analytics products efficiently.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain <strong>MicroStrategy dashboards, reports, and semantic/data models</strong></li><li>Support and enhance <strong>custom analytics dashboards and web applications</strong> built with <strong>React</strong></li><li>Migrate select legacy reporting solutions to modern <strong>React‑based frameworks</strong></li><li>Perform <strong>data modeling, SQL development, and performance tuning</strong></li><li>Translate business and reporting requirements into technical specifications and analytics solutions</li><li>Use <strong>AI‑assisted coding tools</strong> (e.g., Cursor, Claude Code) to accelerate development, prototyping, and documentation while maintaining coding standards</li><li>Collaborate with technical leads and architects to adopt new tools, standards, and best practices</li><li>Optimize reporting performance across datasets, dashboards, and databases</li><li>Work effectively with <strong>remote and cross‑functional team members</strong></li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Sr. Administrative Assistant to join our team in Orange, California. This contract position with the potential for a long-term opportunity offers the chance to support various administrative and operational functions, ensuring smooth day-to-day activities. The ideal candidate will bring exceptional multitasking abilities, a customer-focused mindset, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Provide comprehensive administrative support, including scheduling meetings, managing calendars, and coordinating conference calls.<br>• Arrange domestic and international travel, including flights, accommodations, and itineraries, while ensuring all travel documents are in order.<br>• Oversee the preparation and processing of import and export documentation to ensure compliance with regulations.<br>• Respond to customer inquiries and provide exceptional service, demonstrating professionalism and urgency.<br>• Assist in maintaining organized records, both physical and electronic, to ensure easy retrieval and compliance with company policies.<br>• Facilitate the preparation and management of reports, presentations, and other documents as needed.<br>• Collaborate with team members across departments to ensure alignment on administrative and operational priorities.<br>• Support trade show planning and other company events by coordinating logistics and materials.<br>• Identify and escalate any administrative or operational issues, working to implement effective resolutions.<br>• Perform general office duties such as scanning, filing, and maintaining document control.