<p>We are looking for a Senior Mainframe Programmer to join our team in New Haven County, Connecticut, and provide critical support for our mainframe systems. This role involves ensuring the stability, functionality, and performance of hardware and software components within a z/OS and DB2 mainframe environment. As part of a small, specialized team, you will take ownership of complex technical challenges and contribute to the ongoing maintenance and optimization of our systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain mainframe software, including z/OS, DB2, and other related products.</p><p>• Troubleshoot system issues and provide timely resolutions to ensure uninterrupted operations.</p><p>• Manage hardware and software upgrades, ensuring compatibility and improved performance.</p><p>• Implement and maintain security measures to safeguard data and system integrity.</p><p>• Perform regular system monitoring and optimization to enhance efficiency and reliability.</p><p>• Oversee business continuity planning and execute semi-annual testing to ensure preparedness.</p><p>• Manage file systems and storage solutions, including FlashCopy and replication using Copy Services Manager.</p><p>• Collaborate with stakeholders to support technology initiatives and system enhancements.</p><p>• Document processes and technical configurations to ensure clear communication and knowledge sharing.</p><p>• Stay updated on new technologies and apply them to improve system capabilities.</p>
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
<p>Essential Duties and Responsibilities:</p><p><br></p><p>• Support the following core technologies: VMware vSphere, Microsoft Windows Servers, Cisco Nexus, Cisco Catalyst, Cisco UCS, Palo Alto, Citrix, Office 365, IBM servers, and storage.</p><p>• Work with cross-functional teams including IT, Management, and consultants in the design and implementation of information technology that meets stated business objectives and service levels.</p><p>• Analyze, recommend, and evaluate new technologies including hardware, software, and communications products for network compatibility and applicability.</p><p>• Assist in the design, deployment, and maintenance of corporate LANs, WANs, and wireless networks including servers, routers, switches, VoIP, power systems, and other hardware.</p><p>• Assist in the planning, design, and implementation of security systems and their associated software, including firewalls, VPNs, intrusion detection systems, and anti-virus/malware software.</p><p>• Test new technologies and proposed changes to current infrastructure in a zero-impact lab environment.</p><p>• Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems and respond to emergency network outages in accordance with business continuity procedures.</p><p>• Perform preventative and fault isolation maintenance on the local and wide area networks.</p><p>• Perform advanced diagnostics and maintenance on all network hardware assets while troubleshooting end-user devices when additional expertise is required.</p><p>• Design and implement disaster recovery plans for operating systems, databases, networks, servers, and software applications.</p><p>• Assume contractual management responsibilities by assisting in requests for proposals/quotes, vendor selection, and contract monitoring.</p><p>• Participate in the development of system standards, short and long-term goals, project management, and strategic directions.</p><p>• Create and maintain documentation as it relates to network hardware, configuration, processes, and service records.</p><p>• Develop, maintain, and update a library of technical documentation</p><p>• Design and implement appropriate IT metrics and compliance controls.</p><p>• Assist co-workers engaged in problem-solving, monitoring, and installing data communication equipment and software.</p><p>• Participate in on-call rotation to ensure 24/7 operations of all critical systems.</p><p><br></p><p>Education and Experience:</p><p>• Bachelor's degree in an Information Technology field or equivalent technical experience related to systems, networking, security and communications in a corporate environment preferred.</p><p>• 5+ years of relevant hands-on experience.</p><p>• Effective communication and interpersonal skills.</p>
<p>We are looking for a Senior Systems Engineer to join our team in Springfield, Massachusetts. In this Contract to permanent position, you will play a pivotal role in designing, implementing, and enhancing technology solutions while leading critical IT projects. This opportunity is ideal for a skilled individual eager to contribute to strategic planning, mentor team members, and support the advancement of enterprise-level systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and troubleshoot storage area networks (SANs), fiber channel infrastructure, and enterprise backup solutions across on-premises and cloud environments.</p><p>• Lead multiple projects focused on migrating and consolidating distributed systems into centralized enterprise models, including transitioning virtual servers to cloud-based platforms.</p><p>• Configure networks and firewalls while developing centralized logging and monitoring solutions to enhance system efficiency.</p><p>• Perform system upgrades and implement server configurations, including creating scripts and automating tasks across test, development, and production environments.</p><p>• Respond to system alerts and user-reported issues, applying independent judgment to resolve problems or escalate them when necessary.</p><p>• Collaborate with cross-functional teams to research and propose strategies for IT system improvements.</p><p>• Provide leadership and mentorship to IT engineers and administrators, fostering growth and knowledge sharing.</p><p>• Implement best practices for system security, including intrusion detection, virus management, and disaster recovery.</p><p>• Monitor and optimize system performance, ensuring the stability and reliability of critical infrastructure.</p>
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Lee, Massachusetts. This role involves providing technical support and troubleshooting assistance across a range of platforms, including Android, Microsoft, and Apple devices. If you are passionate about resolving IT challenges and delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and effective technical support for issues related to Android devices, Microsoft systems, and Apple technologies.<br>• Assist users in troubleshooting hardware and software problems on Mac computers and other computer equipment.<br>• Configure and manage Active Directory settings to ensure proper user access and security.<br>• Deploy updates, patches, and configurations across various systems and devices.<br>• Maintain and support Cisco and Citrix technologies, ensuring seamless operation.<br>• Collaborate with team members to address complex IT challenges and implement solutions.<br>• Document and track all support requests to ensure accurate reporting and follow-up.<br>• Conduct regular system checks and preventative maintenance to minimize downtime.<br>• Offer guidance and training to users on best practices for utilizing IT resources.<br>• Support configuration management processes to optimize system performance and reliability.
We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
Job Summary<br>The Cloud Automation Engineer will implement, monitor, and continually improve procedures and resource allocations to ensure professional, high quality technology support and services. Provide support and maintenance of cloud computing systems, both on-premises and with third parties, including assessing systems services to identify potential weakness and problems and refining deployment, backup, and integration scripts. <br> <br>Essential Functions<br>• Work on multiple projects to research, propose and implement strategies in the automation, migration and consolidation of complex distributed systems with both private and public on-premises and cloud infrastructures. This may entail converting or migrating physical servers to virtual machines on-premises or to cloud providers (e.g. Azure, AWS) as well as moving virtualized instances located on-premises into services provided by cloud vendors.<br>• Develop, implement, and manage containerized on-prem and cloud infrastructure solutions using Docker and Kubernetes, ensuring high availability, scalability, and security of applications deployed across multi-cloud and hybrid environments.<br>• Collaborate with cross-functional teams to integrate container orchestration into CI/CD pipelines and optimize deployment workflows by leveraging build and orchestration tools such as Jenkins and Terraform, enabling developers to seamlessly move code through an industry-standard, automated pipeline.<br>• Assist in the management of multiple database instances in support of various cloud applications.<br>• Implement changes in multiple environments from test or development to staging to production which may include automating various tasks in multiple environments.<br>• Respond to alerts and customer reported issues. Escalate or resolve problems as needed by exercising independent judgement and within established support practices. <br>Minimum Qualifications:<br>• Bachelor’s degree with 5 years related professional or Associate’s degree with 7 years related professional experience.<br>• 3 years providing Cloud orchestration and coding in a large complex environment.<br>• Knowledge and experience with system scripting using technologies such as Python and Bash.<br>• Knowledge and experience working with virtualization environments and tools such as VMWare.<br>• Experience with automation products, such as Jenkins, Terraform, Ansible or GIT.<br>• Knowledge and experience with industry standard cloud best-practices as they relate to deployment, provisioning, and pipelining.<br>• Experience in UNIX/Linux including TCP/IP and Basic Networking<br>• Excellent analytical and organizational skills to plan, recommend, implement, and monitor effective and efficient processes and to identify problems and implement solutions.<br>• Excellent interpersonal and communication skills.<br>• Ability to work independently with minimal guidance. <br> <br>Preferred Qualifications: <br>• Experience working in a large complex educational environment a plus.<br>• Experience and certification with AWS or Azure.<br>• Experience with database management systems such as MySQL, PostgreSQL, MS SQL Server. <br>• Experience with centralized automated configuration management and provisioning solutions for Linux systems such as RedHat Satellite, Puppet or Ansible.<br>• Experience working in a team-based environment and a proven history of implementing cross-departmental initiatives.
We are looking for a dedicated EHR Support Analyst to manage and enhance our Salesforce-based Electronic Health Records system. In this role, you will act as the key liaison among business stakeholders, end users, and technical teams to ensure the system remains optimized, secure, and scalable. This is a long-term contract position based in Stockbridge, Massachusetts.<br><br>Responsibilities:<br>• Serve as the primary point of accountability for the Salesforce Electronic Health Records system, ensuring its governance and stability.<br>• Oversee system maintenance tasks, including health checks, performance tuning, and user administration.<br>• Address system issues, defects, and break-fixes promptly to uphold operational efficiency.<br>• Facilitate user onboarding, training, and adoption while maintaining comprehensive documentation and guides.<br>• Gather and prioritize business requirements to implement new features and enhancements.<br>• Conduct regular evaluations of Salesforce releases and AppExchange solutions to align with business needs.<br>• Provide consistent updates to leadership on system performance, enhancements, and strategic roadmaps.<br>• Collaborate with stakeholders to host requirement workshops, demonstrations, and planning cycles.<br>• Define and maintain a multi-year roadmap for the EHR system to support organizational growth.<br>• Ensure compliance with internal IT standards, security protocols, and data privacy regulations.
