<p>Essential Duties and Responsibilities:</p><p><br></p><p>• Support the following core technologies: VMware vSphere, Microsoft Windows Servers, Cisco Nexus, Cisco Catalyst, Cisco UCS, Palo Alto, Citrix, Office 365, IBM servers, and storage.</p><p>• Work with cross-functional teams including IT, Management, and consultants in the design and implementation of information technology that meets stated business objectives and service levels.</p><p>• Analyze, recommend, and evaluate new technologies including hardware, software, and communications products for network compatibility and applicability.</p><p>• Assist in the design, deployment, and maintenance of corporate LANs, WANs, and wireless networks including servers, routers, switches, VoIP, power systems, and other hardware.</p><p>• Assist in the planning, design, and implementation of security systems and their associated software, including firewalls, VPNs, intrusion detection systems, and anti-virus/malware software.</p><p>• Test new technologies and proposed changes to current infrastructure in a zero-impact lab environment.</p><p>• Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems and respond to emergency network outages in accordance with business continuity procedures.</p><p>• Perform preventative and fault isolation maintenance on the local and wide area networks.</p><p>• Perform advanced diagnostics and maintenance on all network hardware assets while troubleshooting end-user devices when additional expertise is required.</p><p>• Design and implement disaster recovery plans for operating systems, databases, networks, servers, and software applications.</p><p>• Assume contractual management responsibilities by assisting in requests for proposals/quotes, vendor selection, and contract monitoring.</p><p>• Participate in the development of system standards, short and long-term goals, project management, and strategic directions.</p><p>• Create and maintain documentation as it relates to network hardware, configuration, processes, and service records.</p><p>• Develop, maintain, and update a library of technical documentation</p><p>• Design and implement appropriate IT metrics and compliance controls.</p><p>• Assist co-workers engaged in problem-solving, monitoring, and installing data communication equipment and software.</p><p>• Participate in on-call rotation to ensure 24/7 operations of all critical systems.</p><p><br></p><p>Education and Experience:</p><p>• Bachelor's degree in an Information Technology field or equivalent technical experience related to systems, networking, security and communications in a corporate environment preferred.</p><p>• 5+ years of relevant hands-on experience.</p><p>• Effective communication and interpersonal skills.</p>
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
<p>We are looking for an experienced Epicor Administrator to join our team in New Haven County, Connecticut. In this role, you will be responsible for overseeing the management and optimization of Epicor ERP system to ensure seamless operations and enhanced system performance. This position requires a proactive individual with strong technical expertise and excellent problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the Epicor ERP system, ensuring optimal performance and reliability.</p><p>• Manage system upgrades and transitions to Epicor Cloud, including planning and implementation.</p><p>• Collaborate with vendors to address system-related issues and coordinate necessary updates.</p><p>• Monitor system usage and troubleshoot technical problems to minimize downtime.</p><p>• Develop and implement strategies to optimize the functionality of Epicor Kinetic.</p><p>• Provide training and support to team members on the effective use of Epicor tools.</p><p>• Document system changes and maintain accurate records for future reference.</p><p>• Conduct regular audits to ensure data integrity and compliance within the ERP system.</p><p>• Work closely with cross-functional teams to align ERP processes with business goals.</p><p>• Stay updated on Epicor developments to recommend new features and improvements.</p>
<p>We are looking for a Senior Systems Engineer to join our team in Springfield, Massachusetts. In this Contract to permanent position, you will play a pivotal role in designing, implementing, and enhancing technology solutions while leading critical IT projects. This opportunity is ideal for a skilled individual eager to contribute to strategic planning, mentor team members, and support the advancement of enterprise-level systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and troubleshoot storage area networks (SANs), fiber channel infrastructure, and enterprise backup solutions across on-premises and cloud environments.</p><p>• Lead multiple projects focused on migrating and consolidating distributed systems into centralized enterprise models, including transitioning virtual servers to cloud-based platforms.</p><p>• Configure networks and firewalls while developing centralized logging and monitoring solutions to enhance system efficiency.</p><p>• Perform system upgrades and implement server configurations, including creating scripts and automating tasks across test, development, and production environments.</p><p>• Respond to system alerts and user-reported issues, applying independent judgment to resolve problems or escalate them when necessary.</p><p>• Collaborate with cross-functional teams to research and propose strategies for IT system improvements.</p><p>• Provide leadership and mentorship to IT engineers and administrators, fostering growth and knowledge sharing.</p><p>• Implement best practices for system security, including intrusion detection, virus management, and disaster recovery.</p><p>• Monitor and optimize system performance, ensuring the stability and reliability of critical infrastructure.</p>
