We are looking for a Patient Access Specialist to support a busy dental department in New Haven, Connecticut. This Long-term Contract position is ideal for someone who excels in a high-volume front desk setting and can deliver attentive service during both check-in and check-out. The role focuses on registration, appointment coordination, and insurance-related documentation while helping create a smooth and welcoming experience for every patient.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage arrival and departure workflows, and maintain efficient service in a fast-paced clinical environment.<br>• Complete and update patient registration records by entering demographic, insurance, and financial details with a high level of accuracy.<br>• Coordinate appointment scheduling, rescheduling, and add-on visits based on provider availability, clinic needs, and patient circumstances.<br>• Verify patient identity, collect required signatures, and secure needed authorizations in accordance with safety and compliance procedures.<br>• Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to ensure appropriate access to care.<br>• Review insurance information, check eligibility through online resources, and document coverage details to support accurate billing and reimbursement.<br>• Maintain appointment notes and visit-specific information such as visit type, timing, and assigned provider to support orderly patient flow.<br>• Monitor open scheduling opportunities, including wait lists or recall lists, and help fill available appointment slots promptly.<br>• Work closely with clinical and administrative teams to resolve registration or scheduling issues while protecting patient confidentiality.
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Patient Account Representative</strong> for a contract opportunity. This role is ideal for a detail-oriented professional with experience in healthcare revenue cycle operations, patient billing, insurance follow-up, and account resolution.</p><p>The Patient Account Representative will play a key role in supporting patient financial services by ensuring timely and accurate processing of patient accounts, resolving billing discrepancies, and delivering excellent service to patients and payers.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, research, and resolve patient account balances</li><li>Process patient billing and follow up on outstanding claims and payments</li><li>Work with insurance companies to verify claim status, resolve denials, and secure reimbursement</li><li>Communicate with patients regarding account balances, billing questions, and payment arrangements</li><li>Maintain accurate documentation of account activity in the billing system</li><li>Investigate and resolve discrepancies related to insurance, payments, adjustments, and patient demographics</li><li>Ensure compliance with healthcare billing regulations, payer guidelines, and company procedures</li><li>Collaborate with internal departments to support efficient revenue cycle operations</li></ul><p>We are looking for a Patient Account Representative to support billing operations for a healthcare organization in Holyoke, Massachusetts. This Long-term Contract position is ideal for someone who can manage patient account inquiries, work closely with insurance-related processes, and maintain accuracy across billing activities. The role focuses on resolving account concerns, supporting timely reimbursement, and communicating clearly with both internal teams and patient families.</p><p><br></p><p>Responsibilities:</p><p>• Investigate patient account discrepancies and take appropriate steps to bring issues to resolution.</p><p>• Submit authorization requests to insurance carriers and monitor outstanding approvals or updates as needed.</p><p>• Review billing and coverage information, obtain missing details, and make corrections to ensure records are complete and accurate.</p><p>• Handle electronic claim processing with close attention to timeliness and data accuracy.</p><p>• Conduct accounts receivable follow-up activities to help reduce aging balances and support collections.</p><p>• Communicate with staff members and patient families to address questions and provide clear updates on billing-related matters.</p><p>• Maintain accurate documentation of account actions, insurance activity, and follow-up efforts within billing systems.</p>
We are looking for a Patient Access Facilitator to support front-end patient access operations for a healthcare organization in Danbury, Connecticut. This Long-term Contract opportunity focuses on creating a smooth registration and scheduling experience by assisting patients during high-volume periods, verifying key information, and coordinating appointment needs with accuracy and professionalism. The ideal candidate is comfortable working in a fast-paced setting, provides attentive service to diverse patient populations, and maintains strong attention to detail when handling insurance, documentation, and compliance-related tasks.<br><br>Responsibilities:<br>• Welcome patients at check-in and check-out, confirm identity using established safety procedures, and ensure each visit is processed accurately.<br>• Enter and update demographic, insurance, and financial details across required systems to support timely patient access and billing workflows.<br>• Arrange new, follow-up, and same-day appointments based on provider availability, department guidelines, and patient needs.<br>• Assist walk-in and add-on patients efficiently while keeping registration records current and complete.<br>• Obtain signatures, authorizations, and other required documentation, and record account activity with a high degree of accuracy.<br>• Support patients who need additional assistance, including individuals with language, hearing, or accessibility needs, by coordinating appropriate accommodations.<br>• Review daily wait lists or recall lists and help fill open appointment times to improve schedule utilization.<br>• Verify coverage information through eligibility tools and payer resources, and document insurance details needed for reimbursement and managed care compliance.<br>• Follow departmental procedures, privacy standards, and healthcare regulations while maintaining service quality in a busy environment.
<p><strong>Accounts Receivable (AR) Specialist</strong></p><p>📍 Cheshire, CT</p><p>💼 Full-Time | Permanent</p><p>💰 $55,000–$65,000 (based on experience)</p><p><br></p><p>A well-established and highly regarded company in Cheshire, CT is seeking a <strong>permanent Accounts Receivable Specialist</strong> to join its growing team. This organization offers a professional work environment, strong leadership, and a collaborative culture where employees are truly valued.</p><p><br></p><p>The AR Specialist will play a key role in managing cash applications and supporting the overall accounts receivable function. This is an excellent opportunity for someone who enjoys working in a structured, team-oriented setting with strong systems and processes in place.</p><p>Key Responsibilities</p><ul><li>Handle high-volume <strong>cash applications</strong> accurately and efficiently</li><li>Post customer payments (ACH, wires, checks, credit cards)</li><li>Reconcile accounts and research discrepancies</li><li>Maintain accurate AR records and customer accounts</li><li>Collaborate with internal departments to resolve payment issues</li><li>Support month-end close activities related to AR</li></ul><p>Qualifications</p><ul><li><strong>2+ years of experience</strong> in accounts receivable, with direct cash application experience is preferred </li><li>OR would consider a candidate with a completed degree in accounting, business or a related field and an internship in Accounts Receivable (MUST have the internship) </li><li>Strong system skills (ERP experience preferred)</li><li>Excellent attention to detail and organizational skills</li><li>Professional communication skills</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary range of <strong>$55,000–$65,000</strong>, depending on experience</li><li>Excellent healthcare coverage</li><li>Outstanding 401(k) contributions</li><li>Generous PTO package</li><li>Positive, professional culture with strong team support</li></ul><p>If you meet the above qualifications, we’d love to hear from you.</p><p>📧 <strong>Apply directly to:</strong> Daniele.Zavarella@roberthalf(com)</p>