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1 result for Help Desk Tier 1 in West Hartford, CT

Desktop Support Analyst
  • East Hartford, CT
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • <p><strong>Desktop Support Technician </strong></p><p><strong>Location:</strong> East Hartford, CT</p><p><strong>Employment Type:</strong> Contract (9-12 Months)</p><p><strong>Schedule:</strong> 40 Hours Per Week, Monday-Friday</p><p><strong> </strong></p><p><strong>About the Opportunity: </strong></p><p>Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.</p><p>The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul><p><br></p>
  • 2026-07-27T00:00:00Z