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7 results for Desktop Support Analyst in West Hartford, CT

Desktop Support Analyst
  • Hartford, CT
  • onsite
  • Temporary
  • 25.00 - 31.00 USD / Hourly
  • <p>Our client is a small MSP in Hartford. We're looking for someone 20-30 hours per week to help out with project work, will revolve heavily around Windows 11 migration but may include other small projects. Very flexible on scheduling, can work with the candidate to best fit their schedule but they must have availability during business hours so can’t be side work for someone already working. May occasionally need to travel to customer sites but 90% of the work can be done remotely, this person will be doing project work and not responding to client tickets.</p>
  • 2025-09-05T13:04:02Z
Property & Casualty Business Systems Analyst
  • Norwich, CT
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Job Description</strong></p><p>We are seeking a skilled and dynamic Insurance focused <strong>Business Systems Analyst</strong> with proven experience in <strong>SQL</strong> and an in-depth understanding of the <strong>Property & Casualty </strong>industry to join our team. The successful candidate will play a key role in bridging the gap between business needs and technical solutions by utilizing analytical tools, industry knowledge, and effective communication skills. This is an excellent opportunity for a professional with technical expertise and insurance acumen to contribute meaningfully to innovative projects.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Collaborate with stakeholders to gather, understand, and document business requirements related to insurance processes and operations.</li><li>Analyze complex data sets using SQL to identify trends, opportunities, and bottlenecks in business processes.</li><li>Develop and implement data-driven solutions that enhance operational efficiency and support strategic decision-making in the insurance domain.</li><li>Create workflow diagrams, business process models, and functional specifications to optimize insurance-related products and services.</li><li>Maintain and update documentation such as business requirements, user stories, and technical specifications.</li><li>Partner with IT and software development teams to ensure solutions align with business goals and are scalable.</li><li>Test, validate, and support implementation of SQL-based solutions while troubleshooting and resolving issues as they arise.</li><li>Conduct in-depth analyses of insurance underwriting, claims, billing, and policy administration functions.</li><li>Monitor industry trends and regulatory changes in the insurance sector to ensure compliance and alignment with best practices.</li><li>Provide insights and recommendations on process improvements, automation opportunities, and system enhancements using data analytics.</li></ul><p><br></p>
  • 2025-08-12T18:38:43Z
Sr. Information Security Analyst
  • Springfield, MA
  • onsite
  • Temporary
  • 43.54 - 50.41 USD / Hourly
  • <p>We are looking for a highly skilled Sr. Information Security Analyst to join our team in Springfield, Massachusetts. In this long-term contract position, you will play a pivotal role in safeguarding sensitive information, managing security risks, and ensuring compliance with industry standards and regulations. This role requires a proactive approach to identifying vulnerabilities, responding to incidents, and implementing robust security measures that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with various departments to assess and manage information security risks while ensuring compliance with regulatory requirements.</p><p>• Provide expert advice and leadership on security projects, including the evaluation, development, and integration of security technologies.</p><p>• Lead efforts in managing security incidents, conducting digital forensic investigations, and ensuring timely containment and notification.</p><p>• Perform comprehensive audits and assessments to identify vulnerabilities, monitor threats, and address anomalous activities.</p><p>• Stay informed of emerging trends in IT security and privacy to continuously improve organizational defenses.</p><p>• Develop and update policies, standards, and procedures to mitigate security risks and enhance compliance frameworks.</p><p>• Partner with internal and external stakeholders to address risk management and privacy concerns.</p><p>• Create and maintain documentation, training materials, and performance metrics to support the overall security program.</p><p>• Monitor and optimize security controls across network, cloud, and system environments to prevent potential intrusions.</p>
  • 2025-09-05T13:04:02Z
PageUp Business Analyst
  • Hartford, CT
  • remote
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p>We are looking for an experienced PageUp Business Analyst to join our team on a long-term contract basis in Hartford, CT. This role involves leading the implementation of PageUp for hiring and compensation processes within the central HR unit of an educational institution. The position offers the opportunity to collaborate with a dynamic team and ensure the system is optimized to meet business needs.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary Business Analyst for the PageUp implementation, focusing on hiring and compensation modules.</p><p>• Evaluate current HR processes and recommend strategies for replicating or optimizing them within the PageUp system.</p><p>• Partner with project managers and developers to align system capabilities with business requirements.</p><p>• Facilitate planning sessions for user acceptance testing and integration workflows, ensuring all business needs are addressed.</p><p>• Create detailed documentation of workflows, requirements, and system configurations.</p><p>• Provide strategic guidance based on prior experience with PageUp implementations.</p><p>• Collaborate with stakeholders to ensure seamless adoption and utilization of the system.</p><p>• Monitor and report on project progress, ensuring timely delivery of milestones.</p><p>• Offer training and support to internal teams to maximize PageUp’s functionality.</p>
  • 2025-09-03T18:44:25Z
Operational Technology Support
  • Lee, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
  • 2025-08-18T12:53:59Z
Analyst III, Business
  • Hartford, CT
  • remote
  • Temporary
  • 40.00 - 48.00 USD / Hourly
  • <p>We are looking for a dedicated Business Analyst to join our team in Hartford, CT. <strong>This position requires being onsite 4x per week. </strong></p><p><br></p><p>This long-term contract position offers the opportunity to collaborate closely with business stakeholders and technical teams to ensure alignment between business needs and system solutions. The ideal candidate will thrive in analyzing processes, facilitating workshops, and producing detailed documentation to drive effective decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business process analysis to identify inefficiencies and recommend improvements.</p><p>• Collaborate with stakeholders to define project scope, develop business cases, and perform cost-benefit analysis.</p><p>• Facilitate requirements gathering sessions and document clear, actionable user stories and business requirements.</p><p>• Work closely with technical teams to translate business needs into feasible system solutions.</p><p>• Create process flow diagrams and other visual tools to support documentation and communication.</p><p>• Participate in shaping scope, estimating development timelines, and reviewing system designs.</p><p>• Provide ongoing support to stakeholders by preparing reports, presentations, and demonstrations of proposed solutions.</p><p>• Partner with IT teams, including developers and architects, to design logical and physical data models.</p><p>• Assist in testing efforts by reviewing test scenarios and validating defects to ensure quality.</p><p>• Maintain project documentation and manage repositories for easy access and traceability.</p>
  • 2025-09-02T20:28:58Z
IT Operations Coordinator
  • Springfield, MA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
  • 2025-08-20T19:24:08Z