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16 results for It Business Intelligence Analyst in West Chester, PA

Business Intelligence (BI) Manager

Exton, PA
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
Position Summary The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity. Responsibilities Lead BI team developing and manage production reporting and monthly KPI/MBR Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers). Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership. Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance; Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods. Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations Qualifications University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA Preference to additional training with Data Analytics / IT Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers) 4+ years related experience and management of high performing teams. High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL Excellent collaboration skills to build strong working partnerships with stakeholders. Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost. Strong technical skills to mine large volumes of data. Ability to apply superior data knowledge & discovery skills into building effective analysis. Ability to conduct basic statistical and correlation analysis to identify patterns and trends. Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications, Attention to detail and quality, strong time management and project/work planning skills. Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions. Proven ability to coach, mentor, lead and inspire teams Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
2026-06-10T00:00:00Z

Business Analyst

Lyon Station, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives. Business Analysis & Process Design• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.• Develop current state and future state, user stories, process maps, functional requirements, and business rules.• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment. ERP & SAP Functional Expertise• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes. Project Delivery & Implementation Support• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.
2026-05-27T00:00:00Z

Business Functional Analyst

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Business Functional Analyst to support Workday reporting and dashboard initiatives for a Long-term Contract position based in King of Prussia, Pennsylvania. In this role, you will partner with stakeholders and internal teams to turn reporting needs into practical analytics solutions, while helping deliver dashboards, reports, and hub configurations that improve access to business insights. This opportunity is well suited for someone with hands-on Workday reporting experience, strong documentation skills, and the ability to guide testing, security review, and issue resolution. Responsibilities: • Partner with business stakeholders to capture reporting objectives and translate them into clear functional requirements for Workday solutions. • Build and refine Workday dashboards, custom reports, and analytics outputs that support business decision-making. • Set up and organize Workday Hubs to create a centralized and user-friendly experience for accessing reports and dashboards. • Validate report outputs and dashboard data through structured testing to confirm accuracy, consistency, and usability. • Assess security roles and permissions within Workday and recommend updates to align access with compliance and business needs. • Assist with user acceptance testing by coordinating feedback, addressing defects, and helping move solutions toward deployment. • Investigate reporting issues, identify root causes, and implement timely fixes to restore functionality. • Produce thorough project documentation, including design materials, specifications, test scripts, and configuration records. • Share knowledge with internal teams to support adoption, continuity, and ongoing maintenance of delivered reporting tools.
2026-06-15T00:00:00Z

Financial Analyst/Data Analyst

Wyomissing, PA
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for an experienced Financial Analyst/Data Analyst to join our client's finance team in a remote (day to day) BUT 10% (can increase with acquisitions) travel to plant locations all over the US and possibly internationally in the future. In this role, you will support strategic decision-making within the aerospace industry by analyzing financial data, creating dynamic reporting tools, and driving process improvements. While this position is primarily remote, travel to plant locations is required, approximately 10% of the time (may increase). Ideal candidate will live in the PA/NJ area as that is where current team members live and will make it easier if a very occasional in-person team meeting is necessary. Responsibilities:• Prepare and analyze monthly financial reports and forecasts to support business decision-making.• Develop and enhance financial models for budgeting and long-range planning processes.• Identify trends and variances in large datasets to uncover actionable insights.• Create and maintain dashboards and visualizations using advanced Excel and Power BI.• Extract, transform, and manage business data using tools like Power Query or enterprise systems.• Implement and monitor key performance indicators (KPIs) to improve decision-making processes.• Collaborate with cross-functional teams to support business initiatives and enhance operational efficiency.• Optimize existing financial workflows and reporting systems for greater accuracy and efficiency.• Conduct ad-hoc analyses and provide insights for special projects.• Travel to plant locations periodically, approximately 10% of the time.
2026-06-23T00:00:00Z

Data Analyst

Philadelphia, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Data Analyst to support data-driven decision-making for healthcare operations in Philadelphia, Pennsylvania. This is a Contract position focused on transforming complex clinical and operational data into accurate, actionable insights across EHR and billing environments. The ideal candidate will work with modern cloud and database tools to improve reporting, data integrity, and integration processes in a healthcare setting. Responsibilities: • Analyze healthcare, operational, and billing data to identify trends, exceptions, and opportunities for process improvement. • Build, maintain, and optimize ETL workflows that move data across source systems, databases, and analytics platforms. • Use Azure Databricks, Databricks, and SQL-based tools to prepare datasets and support scalable reporting solutions. • Validate data accuracy and completeness by performing audits, reconciliation activities, and ongoing quality checks. • Integrate information from EHR and EMR platforms, including Epic-related systems, to support consistent downstream reporting. • Partner with business and technical stakeholders to define reporting needs and translate them into practical data solutions. • Create and maintain queries, datasets, and analytical outputs using Azure SQL Database, SSMS, and related technologies. • Support data processing activities across cloud environments, including AWS technologies, while following healthcare data standards. • Document data logic, transformation rules, and process steps to improve transparency and maintainability of analytics workflows.
2026-06-11T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-06-15T00:00:00Z

Business Analyst III (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
37 - 43 USD / Hourly
Technical Product ManagerLocation: Philadelphia, PA (Hybrid – 2 days onsite per week)Duration: Long-Term Contract Pay: Available on W2 Position OverviewWe are seeking a highly collaborative and technically minded Technical Product Manager to serve as the central point of coordination between business stakeholders and technology teams. This role is responsible for driving the solutioning process for new product and development initiatives, ensuring business requirements are translated into scalable technical solutions that align with organizational objectives.The ideal candidate is intellectually curious, an effective communicator, and comfortable presenting to audiences ranging from technical teams to executive stakeholders. This individual will work closely with engineering, operations, product, sales, and other business functions to define solutions, manage requirements, and support successful delivery.The primary focus of this role will be supporting products and services within the communications technology space, including voice and related service offerings.Key Responsibilities<ul><li>Lead the solutioning process for new product enhancements, features, and development initiatives.</li><li>Serve as the primary liaison between engineering, operations, product, sales, and business stakeholders.</li><li>Gather, analyze, and document business and technical requirements.</li><li>Translate business needs into clear functional specifications and user stories for development teams.</li><li>Collaborate with engineering teams to refine, groom, and prioritize work items throughout the development lifecycle.</li><li>Facilitate discussions to ensure alignment on requirements, priorities, dependencies, and technical solutions.</li><li>Evaluate existing business processes and identify opportunities for optimization, automation, and process improvement.</li><li>Manage requirements and changes throughout project execution while ensuring stakeholder alignment.</li><li>Communicate business priorities, operational needs, and project updates to technical and non-technical audiences.</li><li>Research technology trends and recommend solutions that support organizational goals, including buy-versus-build considerations where appropriate.</li><li>Create and maintain project documentation, process flows, technical specifications, and implementation materials.</li><li>Present recommendations, project updates, and solution proposals to stakeholders at various levels of the organization.</li></ul>
2026-06-23T00:00:00Z

Senior Financial Business Analyst

Reading, PA
onsite
Permanent / Full Time
95000 - 120000 USD / Yearly
We are looking for a Senior Financial Business Analyst to strengthen financial planning, reporting, and decision support through well-structured, reliable data solutions. Based in Reading, Pennsylvania, this role connects finance, business teams, and technology partners to improve how enterprise data is organized, governed, and used for analysis. The position focuses on building trusted reporting foundations, supporting forecasting and planning activities, and advancing scalable analytics capabilities across the organization. Responsibilities: • Collaborate with finance leaders, operational stakeholders, and technology teams to shape enterprise data warehouse solutions that improve reporting, planning, and business insight. • Convert business needs into practical data designs, including data models, mapping rules, transformation logic, and reporting frameworks that support long-term scalability. • Contribute to the creation and upkeep of data pipelines, semantic models, and analytical structures that align with business workflows and performance measures. • Establish and reinforce data governance practices by defining standards, policies, controls, and procedures that promote consistency, compliance, and data reliability. • Lead initiatives that strengthen data quality by addressing accuracy, lineage visibility, stewardship responsibilities, and ownership across key datasets. • Maintain shared business definitions, enterprise data dictionaries, metric standards, and reporting guidelines to support a consistent source of financial truth. • Act as a central point of coordination between functional teams and technical resources, translating complex data topics into clear business recommendations and prioritized requirements. • Encourage stakeholder adoption of reporting and analytics solutions through effective communication, change support, and the use of modern analytical capabilities. • Support budgeting, forecasting, and strategic planning efforts by delivering integrated data insights and analytical tools that improve decision-making. • Identify opportunities to expand the strategic value of enterprise data by enhancing governance maturity, refining architecture, and informing future data roadmap priorities.
2026-06-19T00:00:00Z

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
50 - 58 USD / Hourly
Business Analyst - AI Chatbots (Contract)Employment Type: 28 Week Contract, Potential for Extension or ConversionLocation: Hybrid/Onsite Philadelphia, PA Position OverviewWe are seeking a highly analytical Business Analyst to support the strategy, optimization, and delivery of conversational AI experiences, including chatbot solutions. In this role, you will uncover insights from transcripts, customer journeys, and cross channel behavior; translate those insights into clear use cases and requirements; and ensure chatbot features are grounded in data, customer needs, and measurable business value. In this position, you will serve as a measurement and insights lead and a trusted subject matter expert, elevating how we track performance and use analysis to drive product improvements. This requires strong independent judgment and ownership: you will identify the next best steps, proactively propose improvements to processes and ways of working, and drive alignment to move work forward.You will also partner closely with Product, Engineering, and Conversational Design to define requirements and support delivery through user stories and UAT to drive continuous improvement across AI powered interactions. This role is ideal for an independent thinker who excels at blending data analysis, customer experience understanding, and structured business requirements to help bring high impact conversational AI features to life. Key Responsibilities• Define KPIs and success metrics for conversational AI features, establish a reporting cadence, and proactively translate results into clear next actions• Independently conduct deep dive analysis of transcripts, customer journeys, and cross channel behaviors; form hypotheses, validate root causes, and recommend high impact automation opportunities• Own ongoing intent performance monitoring to spot trends early, diagnose issues, and proactively drive prioritization of next best improvements (with clear rationale and expected impact)• Proactively surface gaps, risks, and decision points; bring options with a recommended path forward, align stakeholders, and drive decisions to closure• Lead cross functional synthesis across unassisted channels (chatbots, voice) to identify integration needs, propose solutions, and drive alignment on the path forward• Perform competitive and SWOT analysis to benchmark conversational AI experiences, identify strategic gaps, and recommend where to invest or change course• Develop and socialize data driven roadmap recommendations—sizing opportunities, clarifying tradeoffs, and proposing a prioritized sequence of work tied to business goals• Translate insights into clear requirements, user stories, and acceptance criteria—anticipating questions, driving clarity on business rules, and unblocking delivery teams• Collaborate with Conversational Designers and Authors to refine intents, optimize journeys, and tune prompts based on insights• Participate in backlog grooming, story writing, sprint planning, and support UAT cycles to ensure features meet business and conversational requirements
2026-06-16T00:00:00Z

Data Analyst IV (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
45 - 60 USD / Hourly
We are looking for an experienced Data Analyst IV (Contractor) to provide senior-level analytical support for a Long-term Contract position based in Philadelphia, Pennsylvania. In this role, you will partner with business teams to turn complex data into practical recommendations that guide decisions, improve performance, and maintain continuity across critical analytics activities. This opportunity is well suited for a self-directed, detail-oriented individual who can balance recurring reporting with deeper investigative analysis while working closely with cross-functional stakeholders. Responsibilities: • Partner with business leaders and cross-functional teams to clarify analytical needs and translate them into effective data-driven approaches. • Examine large and complex datasets to uncover patterns, performance drivers, and meaningful business insights. • Lead exploratory analysis and test hypotheses to support strategic planning and informed decision-making. • Retrieve, join, and analyze information from multiple systems and cloud-based data sources to build a complete view of business performance. • Present findings through dashboards, visual storytelling, and concise recommendations tailored to stakeholder audiences. • Measure the impact of business initiatives, marketing efforts, and product enhancements using structured performance analysis. • Work closely with internal partners to align priorities, manage deliverables, and support broader team objectives. • Independently organize workload and make sound analytical judgments based on urgency, business value, and operational needs.
2026-06-11T00:00:00Z

Logistics Analyst

Exton, PA
onsite
Temporary to Hire
30 - 30 USD / Hourly
We are looking for a Logistics Specialist to join a team in Exton, Pennsylvania in a fully onsite contract role with the potential to become permanent. This opportunity is ideal for someone who thrives in a busy environment, communicates effectively across teams, and keeps shipping and transportation activities running smoothly. The right candidate will bring strong coordination skills, sound judgment, and a detail-oriented approach to supporting daily logistics operations. Responsibilities:• Coordinate inbound and outbound logistics activities to support timely and accurate product movement.• Monitor transportation schedules, shipment status, and delivery performance while addressing issues that may affect service levels.• Work closely with internal teams, carriers, and external partners to ensure shipping requirements are clearly communicated and executed.• Analyze logistics data in Microsoft Excel to track performance, identify trends, and support operational decisions.• Resolve shipment discrepancies, delays, and documentation issues with a proactive problem-solving approach.• Maintain accurate logistics records and help ensure compliance with company procedures and transportation requirements.• Manage multiple priorities at once while keeping stakeholders informed of updates, risks, and changes.• Support logistics-related process updates, including coordination tied to operational or system changes when needed.
2026-06-17T00:00:00Z

IT Security Specialist

Wayne, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Security Specialist to join our team in Wayne, Pennsylvania in a contract role with the potential to become permanent. This position supports the installation, service, and upkeep of physical security and related technology systems across a variety of client environments. The ideal candidate is hands-on, mechanically capable, and comfortable solving technical issues while delivering dependable service and maintaining high work standards. Responsibilities: • Install, service, and maintain security solutions such as alarm systems, surveillance cameras, access control devices, locks, gates, barriers, and related IT-connected equipment. • Work closely with project managers to coordinate field activities, complete assigned work orders, and keep projects moving according to schedule. • Troubleshoot electronic security components and resolve routine system and software issues to restore proper operation. • Read blueprints, wiring diagrams, and schematic drawings to support accurate system installation and repair. • Use hand tools, power tools, lifts, ladders, and other equipment safely while performing work in commercial, construction, indoor, and outdoor settings. • Support system integration by applying basic networking knowledge to connected security devices and infrastructure. • Build or modify specialized components when needed to strengthen or adapt security installations. • Inspect completed work, maintain clean job sites, and verify that installed equipment meets quality expectations and client needs. • Represent the company professionally during service calls by delivering responsive support and helping build strong customer relationships. • Maintain company vehicles and field equipment in clean, serviceable condition to support safe and efficient daily operations.
2026-06-15T00:00:00Z

Oracle FDI - Data Reporting Analyst

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Oracle FDI - Data Reporting Analyst to join a Long-term Contract opportunity in Reading, Pennsylvania. In this role, you will create and improve reporting solutions that help teams understand workforce performance, operational activity, and broader business trends. You will work closely with both business partners and technical teams to turn data needs into practical dashboards, reports, and insights that support informed decision-making. Responsibilities: • Design, build, and refine dashboards, recurring reports, and visual analytics that support enterprise reporting objectives. • Use Oracle Fusion Data Intelligence to gather, interpret, and present workforce and business data in a meaningful way. • Collaborate with Workforce Technology leaders and cross-functional stakeholders to define reporting needs and deliver useful data solutions. • Perform data preparation activities such as validation, transformation, and modeling to improve the reliability of reporting outputs. • Connect and organize data from multiple sources to support scalable analytics across reporting environments. • Analyze patterns and reporting results to highlight trends, strengthen data quality, and support business decisions. • Maintain and enhance existing reporting assets to ensure they remain accurate, relevant, and aligned with organizational priorities.
2026-06-15T00:00:00Z

Sr International Tax Analyst

Wayne, PA
onsite
Permanent / Full Time
115000 - 130000 USD / Yearly
We have partnered with a global provider on their search for a tech savvy, Sr. International Tax Analyst with the proven ability to operate independently and take ownership of responsibilities with minimal insight. The Sr. International Tax Analyst will be responsible for preparing quarterly and annual tax provisions, creating and implementing strategic tax planning, preparing and filing accurate and timely tax returns, assisting with merger and acquisition projects, identifying opportunities for tax savings, staying abreast of legislative and regulatory tax laws, reviewing tax projections, preparing tax-related financial disclosures, and conducting research on complex tax issues and providing guidance to management on tax implications. To be successful in this role, the Sr. International Tax Analyst must have in-depth knowledge of international tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines. What you get to do everyday· Prepare and review tax calculations· Identify and mitigate tax risks· Review tax returns and quarterly/yearly projections· Develop tax strategies· Assist with international tax and transfer pricing· Implement best practices and improvements· Coordinate tax audits· Manage and mentor members of tax team· Complete IRS Forms and reporting schedules· Oversee special tax related projects
2026-06-15T00:00:00Z

Manager, Cybersecurity Analytics

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Manager, Cybersecurity Analytics to lead the design and evolution of a data-driven security measurement program. This Long-term Contract position will focus on turning cybersecurity, risk, and control data into meaningful insights that support leadership decisions and strengthen governance across the organization. The ideal candidate will partner with stakeholders at multiple levels to build reporting strategies, improve visibility into security performance, and promote a culture of measurable risk management. Responsibilities: • Guide the cybersecurity analytics and metrics function by setting direction, priorities, and standards that support enterprise goals and accepted industry practices. • Create and enhance measurement models that evaluate security controls, risk exposure, and program effectiveness through clear, quantifiable indicators. • Work closely with executives, business leaders, and cross-functional partners to identify reporting needs and ensure analytics output supports strategic decision-making. • Apply data analysis methods to gather, interpret, and translate security information into practical recommendations for risk reduction and operational improvement. • Prepare recurring and on-demand reports that communicate trends, outcomes, and key findings to audiences ranging from operational teams to senior leadership and board-level stakeholders. • Continuously enhance the metrics program by incorporating stakeholder feedback, regulatory expectations, threat developments, and evolving best practices. • Monitor relevant compliance obligations, security standards, and market trends to keep the analytics framework current and effective. • Champion organization-wide participation in data collection and reporting efforts while promoting the business value of a strong cybersecurity metrics program through effective communication. • Contribute to broader security initiatives such as compliance reviews, risk assessments, and issue management activities as needed.
2026-06-23T00:00:00Z

Oracle HCM Systems Analyst

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Oracle HCM Systems Analyst to support learning and system enablement initiatives for HR technology programs in Reading, Pennsylvania. This Long-term Contract position is best suited for someone who can blend instructional design expertise with strong systems knowledge to improve user adoption, training effectiveness, and operational consistency. The person in this role will work onsite and partner with stakeholders to create impactful learning solutions, evaluate training needs, and strengthen governance across Oracle HCM-related processes. Responsibilities: • Create and maintain engaging training resources such as digital learning modules, reference materials, standard work documents, and awareness communications that support Oracle HCM users. • Partner with business stakeholders to analyze audience needs, identify skill gaps, and recommend practical learning approaches aligned with operational goals. • Use instructional design methods and user-focused content strategies to build clear, effective training experiences for different employee groups. • Track training performance through metrics and reporting, using data insights to improve content quality, adoption rates, and overall program effectiveness. • Support governance efforts by refining documentation practices, reviewing training materials for consistency, and helping establish sustainable learning standards. • Coordinate system education efforts tied to Oracle HCM initiatives, including user outreach, learning event promotion, and readiness activities. • Participate in upgrade and change-impact reviews to determine how system updates affect current training assets and where new materials are needed. • Lead communication and change-support activities that help users adapt to new processes, tools, and system enhancements. • Identify opportunities to modernize learning delivery by incorporating emerging technologies, AI-enabled tools, and innovative content development practices.
2026-06-22T00:00:00Z