<p>Robert Half is seeking a motivated Customer Service Representative to deliver an exceptional experience to every client. In this role, you’ll serve as the first point of contact, assisting customers via phone, email, and chat, and providing timely solutions to inquiries and issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer requests and questions across multiple communication channels.</li><li>Resolve product or service problems by clarifying customer complaints, determining root causes, and delivering effective solutions.</li><li>Document all interactions and follow company guidelines for issue escalation when necessary.</li><li>Maintain accurate records of customer contacts and transactions.</li><li>Demonstrate empathy, patience, and a positive attitude throughout all customer interactions.</li><li>Collaborate with internal teams to address customer needs.</li><li>Stay current with product knowledge, policies, and system updates.</li></ul><p><br></p>
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a job opportunity. This position is on-site, Monday through Friday, 9am-5:30pm and will start immediately. This assignment will run for 2 months with a likely extension. There may be an opportunity to become an FTE for the right candidate. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Wayne, Pennsylvania. In this long-term contract role, you will be responsible for delivering exceptional service to clients, handling inquiries, and managing customer accounts efficiently. This position offers an opportunity to contribute to a dynamic manufacturing environment while building strong relationships.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls and provide accurate information regarding services and products.<br>• Process payments efficiently while ensuring compliance with company policies and procedures.<br>• Maintain and update customer accounts, ensuring all financial records and details are accurate.<br>• Assist customers with billing inquiries, resolving issues in a timely and thorough manner.<br>• Collaborate with team members to ensure seamless operations and effective communication.<br>• Utilize Microsoft Office Suite and other tools to manage documentation and customer data.<br>• Address customer concerns regarding insurance, tax, and payoff-related queries.<br>• Scan and organize documents for submission to ensure proper record-keeping.<br>• Partner with vendors and other departments to resolve customer issues and inquiries.<br>• Deliver outstanding written and verbal communication to enhance customer satisfaction.
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
New Opportunity in Willow Grove - Our client is seeking an experienced Procurement Specialist for 6 month engagement with a likely extension. This role has the potential to become a full time position for the right candidate. This position is 100% on site and will begin immediately. <br><br>Under the supervision of the Procurement Manager, the Procurement & Administrative Support Specialist is responsible for assisting with general procurement and administrative activities necessary to support a centralized purchase order process throughout the United States. This role ensures compliance with company purchasing policies, maintains accurate documentation, and provides day-to-day administrative support to the procurement team.<br>Key Responsibilities:<br>• Assist in the processing, creation, and tracking of purchase orders for goods and services in accordance with established company guidelines.<br>• Collaborate with internal teams and external vendors to obtain competitive quotes, resolve order discrepancies, and expedite orders as needed.<br>• Review and verify incoming purchase requisitions for completeness and accuracy before submitting for approval.<br>• Maintain well-organized records of procurement activities, contracts, supplier information, and supporting documentation.<br>• Monitor open PO status and follow up on outstanding orders, working with suppliers to ensure timely delivery.<br>• Coordinate routine communication with suppliers regarding order confirmations, changes, and delivery schedules.<br>• Support the onboarding of new suppliers and assist with updating supplier information in procurement systems.<br>• Assist in preparing reports on purchasing activities, supplier performance, and spend analysis as requested by management.<br>• Provide general administrative support to the procurement team, including scheduling meetings, preparing correspondence, and handling routine inquiries.<br>• Ensure compliance with company purchasing policies and assist with standardization initiatives for procurement processes.<br>Qualifications:<br>• 1–2 years of experience in a procurement, purchasing, or administrative support role (corporate setting preferred).<br>• Familiarity with purchase order systems and basic procurement processes is highly desired.<br>• Experience using Coupa is highly preferred.<br>• Strong organizational and communication skills with keen attention to detail.<br>• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with procurement or ERP software is a plus.<br>• Ability to prioritize tasks and manage time effectively in a fast-paced environment.<br>• Customer service mindset and ability to work collaboratively across teams.<br>Additional Information:<br>This role is based in the United States and supports centralized procurement operations across the US. Occasional overtime may be required to meet deadlines or support critical procurement needs.<br>For immediate consideration please call Robert Half at 215-244-1551, or apply on-line. Thank you!
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Robert Half is currently seeking an organized and motivated Sales Support Specialist to join a local and dynamic team. In this collaborative role, you will play a key part in supporting sales organization—ensuring exceptional service for clients and enabling the sales team to maximize their impact.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily administrative support to the sales team, including preparing proposals, contracts, and presentations.</li><li>Manage customer accounts and respond to client inquiries promptly and professionally.</li><li>Maintain and update CRM data to ensure accurate tracking of leads, opportunities, and sales activities.</li><li>Coordinate schedules, meetings, and travel arrangements for sales team members.</li><li>Assist with sales report generation and data analysis to support decision-making.</li><li>Work cross-functionally with other departments to facilitate smooth order processing and resolve customer issues.</li><li>Continuously identify ways to streamline sales processes and increase team efficiency.</li></ul><p><br></p>
<p>Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with team members to address accounts that require support in initiating bond release processes.</li><li>Ensure all client documentation is maintained with accuracy throughout every stage of the release.</li><li>Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements.</li><li>Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history.</li><li>Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist.</li><li>Keep the database of obligee contacts current and well-organized.</li><li>Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
<p>We are looking for a detail-oriented and welcoming Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. The role requires effective communication and organization to maintain smooth front desk operations. The </p><p>ideal Front Desk Coordinator candidate will be customer-focused and able to manage clerical duties efficiently while delivering a positive experience</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome residents and guests with a warm and friendly demeanor.</p><p>• Manage visitor check-ins and provide directions as needed.</p><p>• Respond to resident inquiries and coordinate with the General Manager for additional support.</p><p>• Perform general clerical duties, including document handling and correspondence.</p><p>• Maintain a clean and organized front desk area to ensure a detail-oriented appearance.</p><p>• Assist with scheduling and administrative tasks as required.</p><p>• Ensure visitor logs and records are accurately maintained.</p><p>• Collaborate with team members to address resident needs promptly.</p>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
<p>We are looking for an organized and personable Receptionist to join a team on a contract basis in Wilmington, Delaware. This role will support the office during the busy tax season, ensuring smooth operations and excellent customer service. If you thrive in a detail-oriented environment and enjoy multitasking, this position may be a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors and directing them to appropriate personnel.</p><p>• Operate and maintain a multi-line phone system to answer and transfer calls efficiently.</p><p>• Handle inbound calls, providing accurate information or forwarding inquiries as needed.</p><p>• Ensure the reception area remains tidy and welcoming for clients and staff.</p><p>• Assist with administrative tasks such as scheduling, filing, and data entry.</p><p>• Provide support to the team during peak periods, ensuring timely communication and organization.</p><p>• Maintain confidentiality and a high standard of conduct when handling sensitive information.</p><p>• Collaborate with other departments to ensure seamless office operations.</p>
We are looking for a dedicated General Office Clerk to join our team in Whitehall, Pennsylvania. This role involves handling diverse administrative tasks, including billing, inventory management, scheduling, and customer support, ensuring smooth daily operations. As a long-term contract position, this opportunity is ideal for someone who thrives in a dynamic environment and enjoys contributing to multiple areas of the business.<br><br>Responsibilities:<br>• Manage daily administrative tasks such as billing, permit processing, and responding to customer inquiries.<br>• Review and update purchase orders while maintaining proper documentation and resolving discrepancies.<br>• Organize and process installation folders, including truck stock restocking and tracking open purchase orders.<br>• Coordinate with townships and municipalities to ensure permits for equipment installations are completed accurately.<br>• Handle residential ticket billing by reviewing reports, verifying payments, correcting errors, and creating invoices as needed.<br>• Provide support to field employees by supplying purchase orders for materials and processing credit card payments.<br>• Investigate and address inventory discrepancies, ensuring accurate stock management.<br>• Assist with cross-training initiatives and provide backup support for other office functions.<br>• Perform miscellaneous tasks such as scheduling, file organization, and ad-hoc duties as assigned.
