<p>We are looking for a detail-oriented Data Entry Clerk to join our team near Clifton, New Jersey. In this long-term contract role, you will play a key part in maintaining accurate records and supporting the purchasing department with essential data entry tasks. This position requires a high level of accuracy and the ability to perform efficiently in a fast-paced manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Input and update data into company systems with a high degree of accuracy.</p><p>• Verify and cross-check information to ensure data integrity.</p><p>• Collaborate with the purchasing department to manage and track essential records.</p><p>• Assist with organizing and maintaining documentation for easy access.</p><p>• Support the HR department with occasional administrative tasks as needed.</p><p>• Follow established procedures to ensure compliance with company standards.</p><p>• Handle sensitive information with confidentiality and professionalism.</p><p>• Prioritize and meet deadlines for data entry tasks in a fast-paced setting.</p>
<p>We are looking for a detail-oriented Data Entry Clerk to join our team on a long-term contract basis in Bridgewater, New Jersey. In this role, you will be responsible for accurately entering and verifying policy-related data using proprietary systems. The ideal candidate will demonstrate strong organizational skills, a commitment to quality, and the ability to meet production and accuracy goals. This position requires working onsite five days a week.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately transferred client and policy data across proprietary systems, maintaining high standards of data integrity and confidentiality.</li><li>Reviewed and validated information prior to entry by cross‑checking against supporting documentation to ensure accuracy.</li><li>Applied policy updates and additional coverage details in accordance with established guidelines and procedures.</li><li>Responded to agent and internal referral inquiries with precision, professionalism, and attention to detail.</li><li>Documented data updates and process steps clearly while adhering to procedural and compliance standards.</li><li>Collaborated effectively with team members while demonstrating the ability to work independently and manage assigned tasks.</li><li>Maintained strong time management skills to meet deadlines and sustain consistent performance.</li><li>Utilized Microsoft Excel and Word to support data entry, tracking, and reporting activities.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
<p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach.<br>• Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests.<br>• Enter and update customer, order, and account information accurately within internal systems and spreadsheets.<br>• Coordinate appointments and schedule-related communication to support efficient service delivery.<br>• Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues.<br>• Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work.<br>• Support property-related customer service activities while ensuring details are recorded clearly and consistently.<br>• Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively.
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism.<br><br>Responsibilities:<br>• Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution.<br>• Address customer questions, product-related concerns, and general support needs across phone, email, and online channels.<br>• Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes.<br>• Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner.<br>• Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year.<br>• Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met.<br>• Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
<p>We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.</p><p>• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.</p><p>• Manage return requests for quality review and follow product status through each stage of the process.</p><p>• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.</p><p>• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.</p><p>• Check product availability and related order information to support accurate request handling.</p><p>• Communicate professionally with customers regarding service needs, request progress, and next steps.</p><p>• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage organizational systems to ensure accurate data and a reliable database.</p><p>• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.</p><p>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.</p><p>• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.</p><p>• Utilize Microsoft Excel to organize data, create reports, and support operational needs.</p><p>• Manage email correspondence effectively to ensure clear communication with clients and team members.</p><p>• Handle CRM systems to monitor customer interactions and ensure data integrity.</p><p>• Provide administrative assistance to streamline processes and support team operations.</p><p>• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with setting up new accounts and provide guidance throughout the process.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Deliver exceptional customer service to ensure satisfaction and foster loyalty.</p><p>• Maintain accurate records of customer interactions and account details using CRM tools.</p><p>• Collaborate with team members to improve service processes and customer experiences.</p><p>• Utilize Microsoft Excel and other tools to compile and analyze customer data.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Uphold a business casual dress code to maintain a neat appearance.</p><p>• Ensure compliance with all relevant regulations and company standards.</p><p>• Contribute to team goals by supporting day-to-day operations and initiatives.</p>