We are looking for an AR Specialist to support the accounts receivable function in West Bridgewater, Massachusetts. This position plays an important role in maintaining healthy cash flow through accurate billing, timely payment processing, and proactive follow-up on outstanding balances. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with both customers and internal teams to resolve account matters efficiently.<br><br>Responsibilities:<br>• Drive collection efforts for overdue customer balances by communicating regularly with clients, addressing payment concerns, and securing appropriate resolution plans.<br>• Prepare and validate customer invoices to ensure billing accuracy, while investigating questions, discrepancies, and requests related to charges or account adjustments.<br>• Apply incoming payments to the correct accounts, reconcile remittances, and research exceptions involving unmatched or incorrectly posted cash.<br>• Create and maintain customer account records, including reviewing credit documentation and supporting recommendations for credit limit decisions.<br>• Process customer credit memos in accordance with company guidelines and required authorization procedures.<br>• Track receivables aging activity, contribute to account analysis, and assist with month-end close tasks and balance reconciliations.<br>• Work closely with cross-functional teams to resolve account issues, improve payment outcomes, and uphold internal financial controls.<br>• Support a high-volume receivables workload while maintaining accurate records and responsive service for customers and business partners.
<p>We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.</p><p>• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.</p><p>• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.</p><p>• Review customer accounts for past-due items and take appropriate action to support collection efforts.</p><p>• Process refunds and apply account credits when adjustments are required.</p><p>• Maintain organized documentation of collection activity, customer communications, and account updates.</p><p>• Work collaboratively with internal teams to address billing discrepancies and support account resolution.</p><p>• Deliver a high level of customer service while balancing collection goals and account accuracy.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>