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2 results for Customer Service Coordinator in Watervliet, NY

Clifton Park, NY
onsite
Contract / Temporary to Hire
21.5 - 21.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Clifton Park, New York. In this Contract to permanent role, you will play an essential part in ensuring a positive customer experience by providing prompt and detail-oriented support to our clients. This position offers an opportunity to make a meaningful impact on our community while delivering exceptional service. Responsibilities: • Respond to customer inquiries via phone, addressing concerns, processing orders, and managing service changes. • Accept and process customer payments while investigating and resolving billing inquiries. • Update and maintain customer account information to ensure accuracy and efficiency. • Collaborate with customers and internal teams to identify service needs, resolve complaints, and implement effective solutions. • Deliver exceptional customer support, ensuring compliance with safety and environmental standards. • Handle high-volume customer interactions with attention to detail and a commitment to quality. • Utilize Microsoft Word, Excel, and Outlook to manage communications and track customer data. • Actively contribute to improving customer satisfaction and service quality.
2026-04-17T00:00:00Z

Green Island, NY
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a dedicated and detail-oriented Operations Coordinator to join our team in Cohoes, New York. In this role, you will manage key aspects of daily operations, including scheduling, project coordination, and customer interactions, while ensuring efficiency and compliance with regulations. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving complex logistical challenges. Responsibilities:• Coordinate multiple job schedules each day, ensuring accuracy and attention to detail.• Develop solutions to operational challenges with a proactive and urgent approach.• Prepare and submit oversized load permit applications, ensuring compliance with relevant regulations.• Assign and dispatch equipment and personnel to job sites for timely and efficient project execution.• Create and follow up on customer quotes to secure signed agreements and monitor project progress.• Organize equipment maintenance schedules and inspections to maintain operational readiness.• Monitor and document equipment deliveries to ensure accurate tracking and inventory management
2026-03-30T00:00:00Z