We are looking for an experienced Senior AI Product Owner to lead the planning and delivery of enterprise generative AI solutions for teams across the organization. This Long-term Contract position is based in Cedar Rapids, Iowa, and offers the opportunity to work closely with technical and business leaders to turn strategic goals into practical, scalable AI products. The role requires strong product ownership skills, comfort with complex technical discussions, and the ability to guide delivery while balancing governance, risk, and business value.<br><br>Responsibilities:<br>• Lead the full lifecycle of AI initiatives, from early discovery and use case evaluation through deployment and post-release support.<br>• Convert business priorities into well-defined epics, features, user stories, and acceptance criteria that enable efficient execution by delivery teams.<br>• Collaborate with engineers, architects, and external partners to shape solution approaches and strengthen technical design decisions.<br>• Maintain and prioritize the product backlog by weighing business impact, implementation effort, dependencies, and potential risk.<br>• Facilitate agile delivery activities such as sprint planning, reviews, demonstrations, defect management, and readiness for production release.<br>• Contribute to architecture and design conversations by assessing when generative AI is the right fit compared with other automation or machine learning approaches.<br>• Work closely with legal, compliance, security, risk, architecture, and data governance partners to support reviews, approvals, and audit-related needs.<br>• Lead discussions with executives, subject matter experts, and cross-functional stakeholders to build alignment, communicate tradeoffs, and drive informed decisions.<br>• Establish success measures and key performance indicators for AI products, track realized value, and identify opportunities to reuse capabilities across multiple use cases.
<p>We are looking for an experienced Help Desk Manager to lead a team of technical support professionals in Waterloo/Cedar Falls, Iowa market. This position is focused on people leadership, operational oversight, and service performance rather than hands-on troubleshooting. The ideal candidate will guide daily priorities, promote accountability, and ensure timely, high-quality responses across end-user support functions.</p><p><br></p><p>Responsibilities:</p><p>• Lead and supervise a team of 10 support employees, setting priorities, monitoring performance, and fostering a culture of accountability.</p><p>• Coordinate daily service desk operations by assigning work, balancing workloads, and ensuring ticket response expectations are met.</p><p>• Oversee support delivery across advanced end-user assistance, including escalated hardware, software, device, and connectivity issues handled by the team.</p><p>• Manage team performance related to workstation preparation, peripheral deployment, and user setup to support a productive onboarding experience.</p><p>• Ensure the team maintains reliable support for hardware validation and enterprise software installation in accordance with organizational standards.</p><p>• Direct user account administration activities, including access changes and environment provisioning within approved controls and established procedures.</p><p>• Reinforce security, privacy, and compliance expectations by ensuring support practices align with internal IT policies and licensing requirements.</p><p>• Review documentation quality and encourage the creation of clear procedures, knowledge resources, and end-user guidance materials.</p><p>• Support team participation in broader IT initiatives, including multi-site projects, assessments, and organizational expansion efforts.</p><p>• Track service metrics and reporting to evaluate responsiveness, manage expectations with internal stakeholders, and identify opportunities for improvement.</p>
<p><strong>Looking to build valuable office and operations experience?</strong> This is a fantastic opportunity for a Records Specialist where you can get your foot in the door with a well-established organization, develop highly transferable business skills, and gain experience in records management, operations, and administrative support.</p><p><br></p><p>We're seeking a detail-oriented professional who enjoys staying organized, solving problems, and helping ensure important information gets where it needs to go. If you're early in your career or looking to expand your administrative experience, this role offers a great foundation for future growth.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Research and identify records using established tracking systems</li><li>Retrieve and process documents to fulfill customer and business requests</li><li>Maintain records in accordance with retention and compliance guidelines</li><li>Prioritize multiple requests while meeting service-level expectations</li><li>Ensure accuracy and quality in a fast-paced, high-volume environment</li><li>Follow established procedures and workflows</li><li>Partner with internal teams to support day-to-day operations</li></ul><p><br></p>
We are looking for an experienced Project Coordinator to support a high-visibility Oracle Account Reconciliation Cloud Service initiative in Cedar Rapids, Iowa. This is a Long-term Contract opportunity for an organized individual who can keep project activities organized, maintain momentum across workstreams, and communicate effectively with a broad group of stakeholders. The role will partner with program and project leaders to manage documentation, reporting, meeting coordination, and follow-through on key actions, helping ensure project objectives stay on schedule.<br><br>Responsibilities:<br>• Lead the coordination of project activities across the Oracle Account Reconciliation Cloud Service effort, ensuring tasks move forward and stakeholders remain aligned on priorities.<br>• Organize and facilitate business and operations sessions, preparing materials, capturing outcomes, and driving next steps after each meeting.<br>• Gather, review, and confirm requirement inputs from participating teams to support accurate grouping and planning decisions.<br>• Record key decisions, assumptions, unresolved items, and approvals while maintaining clear documentation for project transparency.<br>• Monitor stakeholder input, readiness materials, and deliverable progress to help keep the workstream on schedule.<br>• Maintain project controls including issue, risk, action, dependency, and decision logs, and follow up on outstanding items through resolution.<br>• Support the change request process by tracking request status, documenting approvals, and escalating pending items when needed.<br>• Provide administrative and coordination support to the program manager and workstream leaders, including reporting, analysis, and meeting logistics.<br>• Arrange and support both onsite sessions and virtual meetings, ensuring communications, agendas, and documentation are completed in a timely manner.
<p>We are looking for a highly skilled Plant Controller to oversee financial operations in our manufacturing facility based in Cedar Rapids, Iowa. This role will require strong leadership in managing accounting functions, ensuring financial accuracy, and providing critical insights to drive decision-making. The ideal candidate will have a proven track record in cost accounting and financial planning within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise all accounting and finance operations, including the monthly close process and daily departmental activities.</p><p>• Ensure financial statements and key metrics are accurate and promptly reported to the parent company.</p><p>• Conduct detailed financial analysis and provide actionable feedback to leadership for continuous improvement.</p><p>• Develop and manage the annual business plan along with periodic financial forecasts.</p><p>• Oversee sales and profitability reporting, including pricing strategies, margin analyses, and management of rebates and sales commissions.</p><p>• Optimize cash flow through effective management of treasury activities.</p><p>• Coordinate annual audits, handle legal matters, and ensure compliance with regulatory reporting requirements.</p><p>• Provide analytical support for capital expenditure decisions.</p><p>• Strengthen internal controls and implement enhancements as needed.</p><p>• Collaborate with plant and departmental leaders to support strategic business decisions.</p>
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.