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2 results for Help Desk in Waterloo, IA
- Postville, IA
- onsite
- Contract / Temporary to Hire
- - USD / Hourly
- We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
- 2026-03-27T15:04:33Z
- Cedar Rapids, IA
- onsite
- Permanent
- 65000.00 - 75000.00 USD / Yearly
- <p>Are you an HR professional who thrives in a fast-paced, hands‑on environment where no two days look the same? Do you love being the go‑to resource for teams who are out there getting the work done—day, night, and sometimes through the elements? If you’re energized by variety, connection, and building structure in a growing operation, this opportunity is for you.</p><p>We’re partnering with a <strong>well‑established, multi‑state field services company</strong> undergoing exciting growth and modernization. They’re looking for a confident, relationship‑driven <strong>HR Generalist</strong> to take the lead at one of their local sites and help elevate the employee experience from the ground up.</p><p>This is not a “sit behind a desk all day” HR job. This is a <strong>visible, trusted, frontline HR role</strong> supporting a hard‑working team that keeps essential operations running year‑round. You’ll have strong backing from a supportive HR leader and a collaborative HR team located at corporate HQ—but you’ll own HR at the local level and truly make your mark.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>You’ll be the face of HR onsite, working closely with operations leaders, crews, and the corporate HR team to keep things running smoothly. Your day-to-day will include:</p><p><br></p><p><strong>Core HR Responsibilities</strong></p><ul><li>Serve as the primary HR point of contact for the site</li><li>Lead all aspects of <strong>hiring, onboarding, and offboarding</strong>, especially high‑volume seasonal hiring</li><li>Build and prepare new hire packets; ensure <strong>Day 1 compliance (including I‑9s and background checks)</strong></li><li>Support employees with HR questions, system navigation, paperwork, and more</li><li>Maintain employee data and assist with an <strong>HRIS transition</strong> (moving from QuickBooks to a new HR system)</li><li>Review and correct timecards (job codes, lunches, missed punches)</li><li>Coordinate group onboarding events during peak seasons</li><li>Help with benefit questions and general employee support</li></ul><p><strong>Operations & Culture Support</strong></p><ul><li>Partner with operations on scheduling, safety meetings, and workforce needs</li><li>Assist with uniform coordination and vendor communication</li><li>Support monthly safety meetings and recognition programs</li><li>Become a <strong>culture connector</strong>—someone employees trust and leadership counts on</li><li>Help modernize processes, policies, and communication channels</li></ul>
- 2026-03-20T16:48:39Z