Customer Service Representative<p><strong>Join Our Dynamic Team as a Customer Service Representative in Waterloo, Iowa!</strong></p><p>Are you ready to make an impact and embark on a career that’s as rewarding as it is thrilling? We’re on the hunt for a <strong>Customer Service Superstar</strong> to join our team in Waterloo, Iowa! As a key player on the front lines of customer satisfaction, you'll take charge of a variety of tasks that keep our operation running smoothly. This is your chance to shine in a supportive, fast-paced environment that celebrates customer care excellence. Plus, this opportunity is perfect for building skills and relationships for the future!</p><p><br></p><p><strong>What You'll Be Owning (Yes, Owning!)</strong></p><p><em>Every day brings exciting challenges and opportunities for growth:</em></p><ul><li>Be the voice of our company as you <strong>handle inbound and outbound calls like a pro</strong>, creating positive customer interactions with every conversation.</li><li>Deliver <em>exceptional</em> customer service while managing inquiries in a dynamic <strong>call center environment</strong>.</li><li>Masterfully <strong>enter and manage critical customer data</strong> with precision and efficiency.</li><li>Use your communication skills to <strong>resolve customer concerns via email</strong> with clarity and professionalism.</li><li>Be a scheduling wizard, <strong>coordinating appointments</strong> to meet the unique needs of our valued customers.</li><li>Engage your tech-savvy side by <strong>utilizing Microsoft Excel and Word</strong> to tackle a variety of projects.</li><li>Keep our processes sharp by <strong>processing and managing order entries accurately</strong> and on time.</li><li>Contribute to our reputation of excellence by <strong>monitoring and updating customer accounts regularly</strong>.</li></ul><p>We don’t just offer a job—we offer a community rooted in trust, respect, and shared values. Our team is more than just colleagues; we’re a family that takes pride in creating an environment where collaboration thrives and people genuinely care for one another.</p><p><br></p><p>When you join as a <strong>Customer Service Representative</strong>, you’ll be stepping into a workplace that values integrity, inclusion, innovation, and commitment to success—with values that guide everything we do. This role puts you at the heart of a company that believes in celebrating its people. From the big accomplishments to the everyday wins, you’ll be surrounded by leaders and teammates who champion your growth and contributions.</p><p><br></p><p>We’re passionate about making every employee feel valued, respected, and supported. Trust is the foundation here, and you’ll notice it in every conversation, project, and relationship. Whether it’s a simple "thank you" for a job well done or an opportunity to take on new challenges, we’re invested in your success.</p><p>Want to work in a place where you truly love your team and your work? Where your ideas, dedication, and care make a difference every day? This is your chance—<strong>apply now</strong> and experience a culture that puts its people first. <strong>Let’s grow and succeed together</strong></p>Full Charge Bookkeeper<p>Are you ready to take control of your career with a rewarding and dynamic role in the accounting field? Look no further! We’re offering an incredible opportunity for an experienced <strong>Full Charge Bookkeeper</strong> to be the financial driving force within our client's company that values collaboration, flexibility, and growth. If you thrive in a work-hard/play-hard environment and have a passion for managing financial operations, this is the perfect fit for you!</p><p><br></p><p><strong>Why You’ll Love Working There:</strong></p><p>This isn’t just a job—it’s a chance to join a company where work feels rewarding every day. Here’s what makes them stand out:</p><ul><li><strong>Flexible Schedule:</strong> They understand the importance of work-life balance and empower our employees to succeed both professionally and personally. </li><li><strong>Collaborative Culture:</strong> Join a laid-back yet highly productive environment where your ideas are appreciated, and teamwork is a priority.</li><li><strong>Outstanding Benefits:</strong> They invest in our employees with comprehensive benefits to ensure your career journey is as fulfilling as possible.</li></ul><p><br></p><p><strong>Your Responsibilities</strong></p><p>As the <strong>Full Charge Bookkeeper</strong>, you will play a vital role in driving the financial health of the organization. Here’s how you’ll leave your mark:</p><ul><li><strong>Master of Financial Management:</strong> Accurately record and oversee all financial transactions in the general ledger.</li><li><strong>Accounts Payable & Receivable Guru:</strong> Ensure collections and payments happen seamlessly and on time.</li><li><strong>Payroll Pro:</strong> Spearhead payroll processing, deductions, tax filings, and benefit administration like the pro you are.</li><li><strong>Reconciliation Rockstar:</strong> Perform detailed bank and credit card reconciliations to ensure our financials are always accurate.</li><li><strong>Project Tracker:</strong> Stay on top of project-specific financials, including budgeting, invoicing, and expense tracking.</li><li><strong>Collaborative Partner:</strong> Work closely with external accountants to ensure smooth and timely tax season filings.</li></ul><p><br></p>Financial Analyst - Entry Level<p><strong>Are you ready to launch your career in finance?</strong></p><p><br></p><p>As an <strong>Entry-Level Financial Analyst</strong>, you’ll have the opportunity to jumpstart your career and gain hands-on experience in analyzing financial data, preparing reports, and supporting strategic decision-making within a respected and dynamic company. This role is ideal for recent graduates looking to get their foot in the door of the finance world and build a solid foundation for long-term success.</p><p>You’ll be surrounded by supportive mentors and innovative thinkers while working on exciting projects that contribute to the company’s growth. We foster an environment where new ideas are valued, learning is encouraged, and career development is a priority.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Analyze data to identify trends and insights that drive business performance.</li><li>Assist in the preparation of financial reports, forecasts, and budgets.</li><li>Collaborate with senior analysts to review and optimize processes.</li><li>Support decision-making by generating meaningful insights from large data sets.</li><li>Ensure the accuracy of data and financial statements.</li></ul><p><strong>What’s In It for You?</strong></p><ul><li><strong>Hands-On Experience:</strong> A front-row seat to learning key financial processes and contributing to impactful projects.</li><li><strong>Professional Growth:</strong> Access to training programs, exposure to industry experts, and career advancement opportunities.</li><li><strong>Networking:</strong> Build connections with experienced professionals in accounting, finance, and business operations.</li><li><strong>Valuable Skills:</strong> Develop expertise in data analysis, problem-solving, and critical thinking.</li></ul><p><br></p>Sr. Accountant<p>Ready to level up your accounting career with a firm that truly values work/life balance and offers a variety of work that keeps things interesting? We’re partnering with a rapidly growing public accounting firm to find <strong>Senior Accountants</strong> who are ready to roll up their sleeves during tax season and enjoy shorter workweeks the rest of the year. If you’re a detail-oriented number cruncher with a knack for small business accounting (and maybe even a bit of restaurant/bar expertise), this is the opportunity you’ve been waiting for!</p><p> </p><p><strong>Why You’ll Love This Role</strong></p><ul><li><strong>Work/Life Balance:</strong> We get it—life doesn’t stop during busy season, so our team works <strong>50–55 hours</strong> (no crazy 70+ hour weeks here!). The rest of the year? It’s all about <strong>32–40 hours</strong> per week and having time for yourself.</li><li><strong>Variety of Clients & Industries:</strong> You’ll work with an eclectic mix of clients in industries like <strong>construction</strong> and <strong>hospitality</strong> (who doesn’t love a good restaurant/bar?). Most of the businesses you'll support are small (under $1M in annual revenue), so you’ll get to build close relationships while making a big impact.</li><li><strong>Growth-Focused Environment:</strong> Jump into a team that’s eager to train and grow with you—if tax prep isn’t your forte yet, no worries, we’ll help you become a pro!</li></ul><p><strong>What You'll Be Doing</strong></p><ul><li><strong>Client Management:</strong> You’re the go-to resource for client relationships—take charge of day-to-day accounting and mentor junior staff to keep everything running smoothly.</li><li><strong>Full-Service Accounting:</strong> Handle all aspects of small business accounting, including:</li><li>Preparing financial reports to support tax returns.</li><li>Reconciling loan balances and payroll liabilities.</li><li>Preparing business and related individual tax returns (don’t worry, we’ll teach you if you want to learn!).</li><li><strong>Tax Season Hustle:</strong> Dive into tax prep during Q1 but enjoy a variety of small business accounting and payroll work during the rest of the year (tax represents about 40% of the firm’s focus).</li><li><strong>Multi-Entity Accounting:</strong> Got experience with multi-entity businesses? Bonus points for you!</li></ul>Material Coordinator<p>Job Opportunity: Material Coordinator – John Deere Waterloo Product Engineering Center</p><p><br></p><p>Robert Half is hiring a Material Coordinator for John Deere's Waterloo Product Engineering Center to support engine engineering and production efforts. This position ensures the seamless movement of materials, both internally and externally, to drive efficiency and innovation in engine testing and product builds. We're looking for someone organized, detail-oriented, and ready to grow in a dynamic environment.</p><p>Apply today or call our team to learn more! Christin, Lydia, and Erin can be reached at 563-359-3995! </p><p><br></p><p>Shift: 1st Shift, 40 hours/week, Fully Onsite</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Create external shipping documents to meet engine engineering requirements.</li><li>Manage shipments of new product build inventory to internal factories.</li><li>Coordinate the movement of materials from shipping/receiving areas to engine test cells and the engine build floor.</li><li>Monitor inventory levels on the engine build floor and initiate timely material re-orders.</li><li>Collaborate with shipping and receiving teams to pick materials from internal and external warehouses needed to support engineering operations.</li></ul><p>At Robert Half, we specialize in connecting skilled professionals with top-tier roles. Whether you’re looking to start your career or grow within your industry, we can help you find the right fit!</p>Customer Service Representative<p><strong>Job Summary:</strong></p><p>As a Customer Service Representative, you will handle 30-60 inbound and/or outbound calls daily, providing exceptional service and support to meet customer needs. The ideal candidate will resolve inquiries, address concerns, and deliver a seamless customer experience. This role requires excellent communication skills, strong problem-solving abilities, and a passion for helping people.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Answer incoming calls, emails, or chat requests from customers, resolving inquiries and providing accurate information promptly.</li><li><strong>Problem-Solving:</strong> Identify customer needs, troubleshoot issues, and provide effective solutions to ensure customer satisfaction.</li><li><strong>Documentation:</strong> Maintain detailed and accurate records of customer interactions in the company’s CRM system.</li><li><strong>Product/Service Knowledge:</strong> Stay updated with in-depth knowledge of company products, services, and policies to effectively assist customers.</li><li><strong>Multi-Tasking:</strong> Efficiently handle a high volume of calls while managing other communication channels during peak times.</li><li><strong>Customer Education:</strong> Proactively educate customers about available products, services, or self-help solutions.</li><li><strong>Escalation Handling:</strong> Escalate complex issues to the appropriate teams, ensuring smooth resolution.</li><li><strong>Follow-Up:</strong> Conduct follow-ups on pending cases to ensure customer satisfaction and timely issue resolution.</li><li><strong>Team Collaboration:</strong> Partner with internal departments to resolve customer concerns and optimize processes for improved service delivery.</li><li><strong>Feedback Management:</strong> Gather and document customer feedback to identify trends and contribute to service improvements</li></ol>Sales Rep<p><strong><em><u>This is a HYBRID role in Cedar Rapids, IA - LOCAL CANDIDATES ONLY!!</u></em></strong></p><p><br></p><p>We are looking for a motivated Sales Assistant to join our team in Cedar Rapids, IA. In this role, you will provide outstanding customer service to clients worldwide, ensuring timely responses to inquiries and fostering strong relationships. This is a long-term contract position where you will focus on maintaining current clients while actively pursuing new business opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with team members and leadership to understand market pricing trends and secure competitive sales.</p><p>• Meet or exceed sales and capture rate goals established by management.</p><p>• Review and validate customer purchase orders to ensure compliance with standard and negotiated terms.</p><p>• Build and maintain positive relationships with customers by engaging with them before and after sales.</p><p>• Identify opportunities to broker deals that strengthen customer relationships and maximize sales potential.</p>Sr. Accountant<p>Charles City, Iowa area</p><p>In office position</p><p>Are you curious, do you ask why? Are you a BIG PICTURE thinker? Our client is hiring to their team at the level for which the talent brings to the table. Can hire a Staff Accountant, Senior Accountant, Accounting Manager or Controller based on experience level, years of experience etc.</p><p> </p><p>Day in the life will depend on what level but month end, reconciliations, diving into the numbers and potentially oversite of work. The person must understand how entries flow through the general ledger, look at a recon and understand the transaction. Projects will include creation and enhancement of SOPs, creating and fine tuning the month end checklist and offering of suggestions and ideas.</p><p> </p><p>Must have a BS in Accounting and some experience in doing these daily functions. Hungry and smart are required! No boring days here!</p>Staff Accountant<p>We are offering an exciting opportunity for a Staff Accountant in CEDAR RAPIDS, Iowa. This role will involve various accounting tasks, including payroll preparation, account reconciliation, and financial reporting. The position is within the industry, where you will have the chance to work alongside experienced professionals and contribute to our mission.</p><p><br></p><p>Responsibilities:</p><p>• Play a significant role in processing bi-weekly payroll and addressing related queries and issues</p><p>• Conduct regular bank reconciliations to ensure accurate financial reporting</p><p>• Manage transactions by receiving and recording vouchers, cash, and checks while maintaining meticulous records</p><p>• Foster effective communication and relationship-building with management, customers, and vendors</p><p>• Uphold the confidentiality of sensitive information, demonstrating professionalism and integrity</p><p>• Generate weekly and monthly financial reports, contributing to the timely dissemination of accurate financial information</p><p>• Ensure the accuracy of reports, projects, and postings, promptly resolving any discrepancies</p><p>• Oversee state licensure requirements, ensuring compliance within the accounting function</p><p>• Support in various accounting and clerical tasks as needed</p><p><br></p><p>Why work here? </p><p>This company not only allows everyone to have a seat at the table and bring new ideas to the team, but also believes in growing their employees within the company. They strive to show appreciation to their employees by providing things like company lunches, team outings, great benefits and so much more! </p>Accounts Receivable Specialist<p>Are you a detail-oriented individual with experience in client billing? Do you have a passion for providing billing and invoicing support to project teams? We are seeking a <strong>Project Billing Specialist</strong> to join our team in Marion, IA who has previously worked in the construction industry or similar. This is an onsite position requiring basic accounting knowledge and prior experience in client billing and invoicing. If you're motivated by the chance to collaborate with project managers and foremen, ensure accurate project setup, and prepare client invoices throughout the project, this opportunity might be perfect for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately and promptly set up client projects in the ERP system.</li><li>Prepare and post project accounting adjustments, including updates to estimates, contracts, change orders, project types, and purchase order tracking.</li><li>Manage time and material adjustments as necessary.</li><li>Review the collaboration tool to determine client billing requirements and prepare invoices using reports such as unbilled work in progress, purchase orders, and material invoices.</li><li>Review and resolve project-related sales and use tax issues.</li></ul><p><br></p>Infrastructure Team Lead<p>We are providing an incredible opportunity for a Lead Systems/Network guru who is looking to add management to their title and wants to be part of a growing team in CEDAR RAPIDS, Iowa. <strong>The environment is Cisco, Arista, and Meraki technologies.</strong> In this role, you will manage projects, build from designs, and oversee the network systems, ensuring smooth operations and high efficiency.<strong> This is a hands on contributor role to continue to hone your technical skills with a career path into management.</strong> You will have the chance to work with a variety of technologies within a complex environment. To learn more about this NEW and exciting opportunity, please apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice DIrector with Robert Half (additional information is on LinkedIn).</p><p><br></p><p>Responsibilities</p><p>• Monitor the operation within Cisco, Arista, and Meraki technologies</p><p>• Implement and manage Technologies within the network infrastructure</p><p>• Oversee the integration and usage of Cloud Technologies in the company's operations</p><p>• Ensure system stability and efficiency by managing Active Directory and Backup Technologies</p><p>• Handle computer hardware issues and Configuration Management tasks efficiently</p><p>• Manage contracts related to network systems and services</p><p>• Familiarize and utilize the Google Cloud Platform for network operations and management</p>Field Operations Manager – Cable and Networking<p>We are seeking an experienced and detail-oriented network/cable technician to become the Field Operations Manager (still hands on) and oversee the installation, maintenance, and management of network infrastructure, including CAT 6 and COAX cabling, Wi-Fi systems, and physical security networks. The ideal candidate will lead a team of technicians, ensuring all cable installations, repairs, and upgrades meet industry standards while coordinating project workflows effectively. Familiarity with CAD tools for network design and documentation is essential. Being able to travel with notice is needed!! </p><p><br></p><p>To learn more, please APPLY NOW, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology PRactice Director with Robert Half (additional contact information is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the installation and maintenance of WiFi and security camera networks</p><p>• Troubleshoot PC issues and resolve customer inquiries promptly</p><p>• Implement pre-installation designs and decide on the placement of equipment</p><p>• Determine the switches and ports locations, ensuring optimal network performance</p><p>• Ensure Access Points (AP's) are appropriately placed within the rooms</p><p>• Lead the team in the installation of Coax and CAD 6 cables</p><p>• Utilize skills in Broadband, Data Networks, BluePrint, and IPTV</p><p>• Handle low voltage cabling tasks while ensuring adherence to safety standards</p><p>• Collaborate with technology providers like Positron for data transmission over TV coax</p><p>• Use your decision-making skills to manage operations autonomously and efficiently.</p>Accounts Payable Supervisor/Manager<p>We are looking for an experienced and meticulous Accounts Payable Supervisor to oversee the daily operations of our accounts payable team in Waterloo, Iowa. In this role, you will manage a team responsible for processing invoices and payments, ensuring compliance with company policies and accounting standards, and driving continuous process improvements. This position offers the opportunity to lead, mentor, and make a significant impact on the efficiency and accuracy of financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily functions of the accounts payable team, including invoice processing, payment approvals, and reconciliations.</p><p>• Ensure all vendor invoices are processed accurately and on time while maintaining compliance with organizational policies.</p><p>• Review and approve payment runs, such as ACH, wire transfers, and checks, ensuring all required documentation and controls are in place.</p><p>• Address and resolve escalated vendor issues and collaborate with internal departments to resolve discrepancies.</p><p>• Monitor accounts payable aging reports and assist in managing cash flow through strategic payment scheduling.</p><p>• Support month-end and year-end closing activities, including preparing accruals and generating financial reports.</p><p>• Provide training, mentorship, and performance evaluations for team members to foster growth and development.</p><p>• Prepare documentation and respond to inquiries during internal and external audits.</p><p>• Identify opportunities for process automation and recommend improvements to enhance operational efficiency.</p><p><br></p><p>If you are looking for a company that cares about their employees, provides a collaborative environment, a flexible, hybrid work schedule, and growth opportunity, then you will not want to miss out on this opportunity! </p>Treasury Analyst<p>We are looking for a skilled Treasury Accountant to join our team in Cedar Rapids, Iowa. In this long-term contract position, you will play a key role in managing cash flow, analyzing liquidity, and supporting treasury operations within a dynamic financial services environment. This opportunity is ideal for someone with a strong background in finance, accounting, and treasury management.</p><p><br></p><p>Responsibilities:</p><p>• Analyze cash positions and make informed decisions on cash investments based on established treasury guidelines.</p><p>• Participate in liquidity meetings to assess and strategize cash flow management.</p><p>• Handle accounts payable (AP) and travel and expense (T& E) processes, ensuring timely resolution of any issues.</p><p>• Support cash management activities, including late-day trading and reconciliation tasks.</p><p>• Collaborate with banks to implement necessary system updates and changes.</p><p>• Assist with the escalation and resolution of AP and T& E issues while maintaining compliance with company protocols.</p><p>• Utilize financial tools such as Bloomberg Terminal, Concur, and banking software to streamline operations.</p><p>• Provide training and guidance on treasury processes, enabling team members to enhance their knowledge and efficiency.</p><p>• Analyze and allocate funds across accounts to optimize cash flow and capital management.</p><p>• Support offshore initiatives by transitioning bank fee and custody operations as needed.</p>Controller<p>Robert Half is working a new Controller opportunity in the Cedar Rapids, Iowa area. </p><p><br></p><p>Are you a dynamic and experienced financial professional ready to lead and influence? We are seeking a forward-thinking Controller to drive excellence in financial operations while managing a skilled accounting team. This highly visible leadership role is ideal for someone with strong management and technical skills who enjoys working in a collaborative, fast-paced environment.</p><p><br></p><p><strong>Position Overview:</strong></p><p>As Controller, you will take charge of financial operations, leading a team responsible for accounting, payroll, and consolidated financial reporting across multiple entities. This role encompasses managing daily operations, ensuring compliance, fostering team development, and driving organizational efficiency while maintaining strong relationships with various stakeholders. You will have the unique opportunity to connect with high-level individuals within the organization, including shareholders, and decision-makers. This role is also critical in both day-to-day execution of accounting and working with CFO regarding long-term strategic planning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee consolidated financial statements for multiple entities and departments, ensuring accuracy and timeliness.</li><li>Supervise and support accounting and payroll staff, managing deadlines and addressing team dynamics.</li><li>Maintain the chart of accounts, general ledger, and review journal entries for organizational transactions.</li><li>Lead efforts to streamline processes, enhance reporting efficiency, and implement system upgrades.</li><li>Meet quarterly with shareholders, and operational leaders to provide financial guidance and insights.</li><li>Direct tax compliance for federal, state, and local payroll and corporate taxes.</li><li>Analyze performance metrics to identify opportunities for efficiency and the adoption of best practices.</li><li>Ensure successful year-end audits, including financial and 401(k) plans.</li><li>Serve as a leadership presence to manage staff dynamics, mentor newer team members, and collaborate effectively with tenured team members.</li></ul><p><br></p><p><strong>Why Join?</strong></p><p>You will join a team that values collaboration, professional development, and operational improvement. This position offers a clear pathway toward strategic involvement over time, making it an exciting opportunity for a professional seeking both immediate leadership responsibilities and long-term growth within the organization. If you are passionate about financial excellence, operational efficiency, and creating a collaborative team environment, we encourage you to apply.</p>