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3 results for Service Now Consultant in Washington, DC

Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 19 - 19 USD / Hourly
  • <p>Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Customer Service Representative
  • Falls Church, VA
  • onsite
  • Temporary
  • 21 - 23 USD / Hourly
  • <p>Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Customer Service Representative
  • Sterling, VA
  • onsite
  • Temporary
  • 19 - 21 USD / Hourly
  • <p>We are seeking a detail-oriented Temporary Customer Representative to join our team. In this role, you will help ensure timely collection of outstanding payments, support accounts receivable operations, and maintain positive relationships with our clients. This position starts Monday 13th, 2026. You will be working Monday to Friday 8 am to 4 pm.</p><p><br></p><p>Responsibilities:</p><ul><li>Contact clients to collect outstanding balances and resolve billing issues in a professional and courteous manner.</li><li>Research and reconcile account discrepancies.</li><li>Document all collection activities and maintain updated records in our system.</li><li>Collaborate with internal teams to resolve payment disputes and ensure accurate invoicing.</li><li>Escalate complex accounts as needed according to company policies.</li></ul><p><br></p>
  • 2026-04-09T00:00:00Z