<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in Linthicum, Maryland. In this contract role, you will play a key part in ensuring the smooth handling of consumer loan servicing requests while maintaining high standards of accuracy and member satisfaction. This position requires adherence to industry regulations and company policies, as well as a commitment to providing exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage various consumer loan servicing requests in compliance with established guidelines and procedures.</p><p>• Ensure timely and accurate completion of tasks.</p><p>• Maintain comprehensive knowledge of organizational policies, loan products, and services.</p><p>• Investigate and resolve compliance-related issues within consumer loan servicing operations.</p><p>• Complete reports and resolve technical challenges to support loan servicing processes.</p><p>• Collaborate with team members to address operational needs and provide seamless service to members.</p><p>• Execute assigned projects and additional duties as directed by management.</p>
We are looking for a highly skilled Sr. Marketing Automation Specialist to join our team in Washington, District of Columbia. In this long-term contract position, you will play a pivotal role in optimizing our marketing automation processes and ensuring seamless integrations across platforms. This role requires expertise in Salesforce Marketing Cloud and a strong ability to collaborate with cross-functional teams to drive impactful marketing campaigns.<br><br>Responsibilities:<br>• Lead the migration to a new marketing automation platform, ensuring accurate data transfers and functionality preservation.<br>• Work closely with sales and other departments to gather requirements and implement tailored marketing automation solutions.<br>• Monitor and resolve database issues, including automated data syncs, imports, and extensions.<br>• Organize and maintain lists, assets, and campaigns within the marketing automation platform for optimal usability.<br>• Integrate marketing tools and systems to streamline workflows and ensure data consistency.<br>• Investigate and address system errors to maintain platform reliability.<br>• Design and execute automated marketing campaigns, journeys, and lead scoring strategies for personalized customer experiences.<br>• Collaborate with stakeholders to develop dashboards, interfaces, and system integrations.<br>• Build and manage analytic dashboards to track performance metrics and campaign outcomes.<br>• Provide training and ongoing support to team members on marketing automation best practices.
<p><strong>Technology Audit & Advisory Manager or Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
<p>Our global client is seeking a <strong>Web Content Manager</strong> to oversee and manage <strong>WordPress CMS</strong>. This role will work closely with developers, editors, marketing, and creative teams to ensure the organization’s website content is engaging, accurate, accessible, and optimized for both user experience and search engines.</p><p>This is an excellent opportunity for a content professional who thrives at the intersection of <strong>digital strategy, web content management, and cross-functional collaboration</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the <strong>WordPress CMS</strong>, collaborating with developers and editors to support organizational needs.</li><li>Conduct <strong>content audits</strong> to identify gaps, redundancies, and opportunities for improvement.</li><li>Produce <strong>site maps and visualizations</strong> to illustrate website structure and functionality.</li><li>Train staff on best practices for creating and publishing website content.</li><li>Update <strong>HTML, CSS, and JavaScript</strong> as needed to support content and functionality.</li><li>Collaborate with creative, marketing, and technical teams to maintain site standards and brand consistency.</li><li>Implement <strong>SEO strategies</strong> to maximize search rankings and analyze user engagement.</li><li>Create, edit, publish, and retire content including text, images, videos, and interactive web assets.</li><li>Track and manage requests for website updates and new projects, ensuring deadlines are met.</li><li>Roll out and maintain a strategy for managing publishing requests (e.g., office hours).</li><li>Evaluate and streamline <strong>content governance procedures</strong>; maintain documentation libraries.</li><li>Partner with business units to develop engaging <strong>landing pages</strong> and interactive experiences.</li><li>Manage <strong>URL redirects, broken links, and cookie consent content</strong>.</li><li>Serve as the primary contact for troubleshooting <strong>site performance issues</strong>.</li><li>Integrate <strong>keywords, metadata, and analytics</strong> into content strategy for SEO optimization.</li><li>Coordinate content activation with <strong>paid media and social campaigns</strong>.</li><li>Stay current with competitor sites, industry best practices, and innovations in content strategy.</li></ul><p><br></p>
We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
<p>The Senior Platform Engineer will be responsible for designing, building, and optimizing cloud infrastructure solutions on Microsoft Azure. You will ensure that the platform is scalable, highly available, secure, and cost-efficient. As a senior member of the team, you will collaborate with cross-functional teams, including cloud architects, security teams, and development teams, to implement cutting-edge cloud solutions that meet business requirements and enhance overall operational performance.</p><p>You will have the opportunity to work with a dynamic, forward-thinking team, leveraging the latest in cloud technologies to optimize the platform, automate processes, and ensure a robust, enterprise-grade cloud environment. This work is located onsite in the DC area.</p><p><strong>A public trust is required for this role.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and implementation of scalable, reliable, and secure cloud-based platform solutions using Azure services (e.g., Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Storage).</li><li>Collaborate with business units and technical teams to understand requirements and design cloud solutions that align with business needs and IT strategy.</li><li>Architect cloud solutions to ensure high availability, disaster recovery, and performance optimization in a multi-cloud or hybrid environment.</li><li>Manage and maintain cloud infrastructure, ensuring consistent performance, scalability, and security of cloud-hosted applications.</li><li>Implement and maintain infrastructure automation using Infrastructure as Code (IaC) tools such as Terraform, Azure Resource Manager (ARM) templates, and Azure DevOps.</li><li>Implement security best practices for cloud resources, including encryption, identity and access management (IAM), firewall configuration, and network security.</li><li>Use tools like Azure Security Center to monitor vulnerabilities, threat intelligence, and security events.</li><li>Build and maintain CI/CD pipelines to automate the deployment of cloud applications and infrastructure updates using tools such as Azure DevOps, GitLab, or Jenkins.</li><li>Automate infrastructure provisioning, monitoring, and scaling to optimize operations and reduce manual intervention.</li><li>Drive the adoption of DevOps and automation practices across the organization to accelerate development cycles and improve platform reliability.</li><li>Monitor the health and performance of cloud resources using Azure Monitor, Log Analytics, and other monitoring tools.</li><li>Perform ongoing tuning and optimization of cloud resources to improve system performance and minimize operational costs.</li><li>Analyze system logs and metrics to troubleshoot, resolve, and prevent issues related to cloud-based applications and services.</li><li>Develop and maintain comprehensive documentation for cloud architectures, configurations, automation processes, and troubleshooting procedures.</li></ul>
<p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
<p>Are you a seasoned professional passionate about information security and compliance? A national leading consulting firm is seeking an <strong>ISO Lead Certified Senior Manager</strong> to take a pivotal role in their Risk Consulting Practice. You’ll lead a team dedicated to providing top-tier advisory and attestation services for ISO 27001 compliance, helping clients streamline their processes, strengthen their security posture, and align with international standards. This role is perfect for someone who thrives in an environment that offers challenging projects, leadership opportunities, and strategic initiatives.</p><p><br></p><p>Your role will bring variety and impact, including:</p><ul><li><strong>Business Development:</strong> Identify new opportunities, create client proposals, and contribute to thought leadership in the ISO space.</li><li><strong>Client Delivery:</strong> Oversee scheduling, client interactions, and the completion of consulting and attestation projects with a focus on quality and professional standards.</li><li><strong>Compliance Excellence:</strong> Ensure workpapers adhere to methodology and standards while juggling multiple client engagements and maintaining precision.</li><li><strong>Risk Awareness:</strong> Stay on top of emerging threats, vulnerabilities, and changes in regulations, providing recommendations for compliance updates.</li><li><strong>Strategic Reporting:</strong> Present system performance and risk analyses to client leadership with actionable improvement plans.</li><li><strong>Leadership & Mentorship:</strong> Guide and support junior team members, helping them grow their skills and confidence.</li><li><strong>Training Initiatives:</strong> Help clients implement information security awareness programs across their organizations.</li></ul><p><strong>Why This Role?</strong></p><p>If you're ready to step into a leadership role where you can showcase your expertise, build client relationships, and lead a team of talented professionals, this position offers tremendous growth potential. You’ll be working in an environment that values collaboration, innovation, and continuous learning while tackling impactful challenges.</p><p><strong>Next Steps:</strong></p><p>Interested in learning more about this exciting opportunity? Take action today! <strong>Reach out to Jim Meade at Robert Half or connect with him on LinkedIn.</strong> We look forward to connecting with you and discussing how you can leverage your skills and experience in this role.</p>
We are looking for an experienced procurement specialist to take on a senior role in managing strategic sourcing initiatives and optimizing supply chain processes. In this position, you will play a crucial role in negotiating contracts, fostering vendor relationships, and ensuring procurement strategies align with organizational goals. This is an excellent opportunity for someone with a strong background in procurement to drive efficiency and create value.<br><br>Responsibilities:<br>• Oversee the entire procurement lifecycle, including supplier selection, contract negotiation, purchasing, and delivery of goods and services.<br>• Design and execute strategic sourcing plans that align with budgetary targets and organizational objectives.<br>• Build and maintain strong relationships with vendors to ensure product availability, competitive pricing, and quality standards.<br>• Identify and implement supply chain optimization strategies to improve cost efficiency, lead times, and vendor performance metrics.<br>• Negotiate and manage contracts to ensure compliance with terms, conditions, and service-level agreements.<br>• Monitor market trends and supplier performance to proactively address risks and identify new opportunities.<br>• Collaborate with internal teams, such as finance and operations, to forecast procurement needs and establish budgets.<br>• Ensure compliance with purchasing policies, ethical practices, and regulatory requirements through effective oversight.<br>• Track and analyze procurement key performance indicators (KPIs) to assess progress and identify areas for improvement.<br>• Mentor and develop the procurement team to enhance skills and support growth.
