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12 results for It Support Specialist in Washington, DC
- Bethesda, MD
- onsite
- Temporary
- 18 - 20 USD / Hourly
- <p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p><p><br></p>
- 2026-03-31T00:00:00Z
- Silver Spring, MD
- onsite
- Temporary
- 18 - 20 USD / Hourly
- <p>We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
- 2026-03-31T00:00:00Z
- Hyattsville, MD
- onsite
- Temporary
- 18 - 20 USD / Hourly
- <p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
- 2026-03-31T00:00:00Z
- Rockville, MD
- onsite
- Temporary
- 18 - 20 USD / Hourly
- <p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p><br></p>
- 2026-03-31T00:00:00Z
- Washington, DC
- onsite
- Temporary
- 51.4615 - 59.587 USD / Hourly
- We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills.<br><br>Responsibilities:<br>• Provide first-line technical support to users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications.<br>• Administer user accounts and permissions through Active Directory.<br>• Assist with configuring and maintaining desktop systems to meet organizational needs.<br>• Perform basic troubleshooting for system errors and connectivity problems.<br>• Collaborate with other IT teams to escalate and resolve complex technical issues.<br>• Maintain accurate records of issues and their resolutions in the service management system.
- 2026-03-23T00:00:00Z
- Herndon, VA
- onsite
- Temporary
- 16 - 19 USD / Hourly
- We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions.<br>• Utilize service desk ticketing systems to document issues and track resolutions effectively.<br>• Troubleshoot and resolve technical problems related to software, hardware, and network connectivity.<br>• Maintain a high level of customer satisfaction by delivering clear and thorough communication.<br>• Collaborate with team members to escalate complex issues when necessary.<br>• Ensure all customer inquiries are handled within established service level agreements (SLAs).<br>• Provide guidance and education to users on best practices and system usage.<br>• Monitor and prioritize incoming requests to ensure timely and efficient service delivery.<br>• Participate in ongoing training to stay updated on emerging technologies and support processes.
- 2026-03-26T00:00:00Z
- Bethesda, MD
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
- 2026-04-01T00:00:00Z
- Gaithersburg, MD
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Our team is seeking a detail-oriented Sales Support Specialist to provide essential administrative and operational support to our sales department. This position is critical in ensuring the efficiency of our sales processes and an excellent client experience. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p>
- 2026-04-01T00:00:00Z
- Hyattsville, MD
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
- 2026-04-01T00:00:00Z
- Rockville, MD
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
- 2026-04-01T00:00:00Z
- Rockville, MD
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support</p><p><br></p>
- 2026-04-01T00:00:00Z
- Herndon, VA
- onsite
- Temporary
- 17 - 17.5 USD / Hourly
- <p>Robert Half is seeking a dedicated Temporary Project Support professional for a client project. This position offers the opportunity to assist in project coordination, administrative tasks, and provide critical support to the project team during a peak workload period. if you are seeking temporary project-based assignments this is the position for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist with project scheduling, documentation, and coordination.</li><li>Assisting with conference logistics.</li><li>Support the project manager and team with various administrative duties, including preparing meeting agendas, taking minutes, and organizing files.</li><li>Conduct research and compile data needed for project activities.</li><li>Provide general office support as needed.</li></ul><p><br></p>
- 2026-03-30T00:00:00Z