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28 results for Help Desk in Washington, DC

VP of Solutions Development & Automation
  • Bethesda, MD
  • onsite
  • Permanent
  • 185000.00 - 200000.00 USD / Yearly
  • We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
  • 2025-10-01T18:19:00Z
Customer Service Representative
  • Linthicum, MD
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
  • 2025-09-24T12:53:53Z
Principal Technical Accountant
  • Centerville, VA
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • <p>We are seeking an experienced and highly skilled Principal Technical Accountant to lead the company's technical accounting efforts. This role is critical in ensuring compliance with US GAAP, SEC regulations, and other relevant financial reporting standards. The ideal candidate will serve as a subject matter expert, supporting complex accounting issues, driving accounting policy development, and partnering with cross-functional teams to ensure accurate financial reporting.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Act as a technical accounting expert, offering guidance on complex accounting issues and transactions.</p><p>• Conduct comprehensive research and interpretation of existing and new accounting standards (GAAP), and devise strategies for their implementation.</p><p>• Deliver training on complex and evolving accounting standards to the wider accounting team.</p><p>• Lead the crafting and review of financial statements, ensuring they are accurate and in line with relevant accounting standards.</p><p>• Supervise the creation of regulatory reports and filings, including tax-related documents.</p><p>• Ensure adherence to SOX compliance requirements and other regulatory mandates within the company's financial reporting processes.</p><p>• Spearhead major technical accounting projects.</p><p>• Develop and uphold robust internal controls to guarantee accurate and timely financial reporting.</p><p>• Address audit findings and implement necessary corrective actions.</p><p>• Leverage skills in Account Reconciliation, Balance Sheet Reconciliation, Bank Reconciliations, General Ledger, Journal Entries, Microsoft Excel, Month End Close, NetSuite, Oracle, and SAP to fulfill responsibilities effectively.</p>
  • 2025-09-23T19:04:13Z
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