We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a strong background in IT support and leadership, we invite you to join our team.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the service desk, ensuring efficient workflows and prompt resolution of support requests.<br>• Supervise and mentor helpdesk analysts to maintain high-quality service delivery.<br>• Monitor performance metrics and identify areas for improvement to optimize service desk processes.<br>• Collaborate with IT teams to address complex technical issues and implement solutions.<br>• Ensure proper documentation and tracking of service desk tickets using management software.<br>• Provide technical expertise in troubleshooting hardware and software issues, including workstations, laptops, printers, and operating systems.<br>• Oversee Active Directory management and ensure compliance with IT policies.<br>• Maintain and update knowledge of ITSM best practices and tools.<br>• Implement and enforce standards for customer service and technical support.<br>• Coordinate training sessions for staff to stay updated on new technologies and processes.
<p>We are seeking a proactive and detail-oriented Junior IT Recruiter to support high-volume hiring during a large-scale vendor-to-FTE conversion and upcoming IT hiring initiatives. This role will support full-cycle recruiting for technical and IT support roles while also providing administrative and onboarding assistance. The ideal candidate brings experience working in fast-paced environments, excellent communication skills, and a passion for connecting technology professionals with meaningful opportunities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support full-cycle recruiting for IT positions, including sourcing, screening, coordinating interviews, and facilitating offers</li><li>Assist with high-volume vendor-to-FTE conversion hiring initiatives</li><li>Manage candidate pipelines within Workday, ensuring data accuracy and timely workflow progression</li><li>Coordinate and support onboarding activities; greet and assist new hires onsite every Monday</li><li>Represent the organization at citywide and department-hosted hiring events, including a major hiring event in March</li><li>Maintain strong candidate communication to ensure an exceptional hiring experience</li><li>Partner with HR leadership and hiring managers to understand staffing needs and priorities</li><li>Track recruiting metrics and contribute to continuous improvement initiatives</li><li>Support diversity, equity, and inclusion hiring goals and best practices</li><li>Assist with scheduling, documentation, eligibility verification, and other recruiting operations tasks</li></ul><p><strong>Required Qualifications</strong></p><ul><li>3+ years of IT recruiting experience</li><li>Experience supporting full-cycle recruiting in a fast-paced, high-volume environment</li><li>Strong administrative, organizational, and process management skills</li><li>Experience using Workday Recruiting or similar applicant tracking systems</li><li>Excellent verbal and written communication skills with comfort in public-facing interactions</li><li>Ability to work onsite every Monday; flexibility for hybrid schedule otherwise</li></ul><p><br></p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
We are seeking a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. In this Contract to permanent position, you will play a vital role in ensuring smooth day-to-day operations by delivering exceptional customer service and maintaining an organized and welcoming office environment. This role is integral to supporting both staff and visitors, and we seek someone who thrives in a dynamic setting.<br><br>Responsibilities:<br>• Manage incoming calls effectively, including triaging inquiries and directing them to the appropriate individuals.<br>• Welcome visitors warmly and assist them by providing accurate information or connecting them with the correct department.<br>• Resolve conflicts efficiently to ensure a positive experience for all parties involved.<br>• Coordinate office tasks such as sorting and distributing mail, maintaining supplies, and handling administrative duties.<br>• Ensure the reception area is organized, presentable, and conducive to a welcoming environment.<br>• Provide support for office coordination activities, including scheduling and communication tasks.<br>• Utilize multi-line phone systems to handle incoming calls with efficiency.<br>• Maintain a proactive approach to multitasking and prioritizing responsibilities in a fast-paced environment.<br>• Deliver concierge-style services by anticipating and addressing the needs of guests and staff.<br>• Collaborate with team members to ensure smooth communication and workflow across the office.
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
<p><strong>Patient Services Representative / Front Desk Administrator (Non-Clinical)</strong></p><p><strong>Position Overview</strong></p><p>We are seeking a highly organized, friendly, and professional <strong>Patient Services Representative</strong> to support a fast-paced, high-volume healthcare setting. This role is <strong>non-clinical</strong> and focuses on front-desk operations, patient assistance, and administrative support. The ideal candidate thrives in a busy environment, delivers excellent customer service, and works well as part of a collaborative care team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist patients and visitors in a high foot-traffic setting with professionalism and empathy</li><li>Manage patient check-in and check-out processes using <strong>Epic</strong></li><li>Verify patient demographics, insurance information, and appointment details</li><li>Answer and route incoming phone calls; respond to patient inquiries promptly and courteously</li><li>Schedule, confirm, and update appointments as needed</li><li>Maintain accurate documentation and ensure compliance with HIPAA and confidentiality standards</li><li>Serve as a key communication link between patients, providers, and internal departments</li><li>Support general administrative duties including scanning, filing, and data entry</li><li>Collaborate with team members to ensure smooth daily operations and positive patient experiences</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Experience working in a <strong>front desk or patient-facing healthcare environment</strong></li><li><strong>Epic front desk/registration experience required</strong></li><li>Strong communication and interpersonal skills</li><li>Excellent customer service mindset with the ability to remain calm under pressure</li><li>Ability to manage multiple priorities in a fast-paced, high-volume setting</li><li>Strong attention to detail and organizational skills</li><li>Team-oriented, dependable, and professional</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Prior experience in ambulatory care, hospital, or outpatient settings</li><li>Familiarity with medical terminology and insurance verification processes</li></ul><p><strong>Why Join Us</strong></p><ul><li>Be part of a patient-centered team making a daily impact</li><li>Dynamic, people-focused work environment</li><li>Opportunity to use your Epic and customer service skills in a meaningful way</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Mail Engineer</strong> to support enterprise‑level Messaging and Mobile Device Management (MDM) services for a federal program. This role focuses on the design, configuration, integration, testing, release, maintenance, and support of Microsoft O365 Cloud, Exchange, Intune/Apple Business Manager, Azure, and related security and compliance systems. This hybrid role requires two days onsite weekly in Washington, DC.</p><p><br></p><p><strong>Duration:</strong> 6 Months (Possible Extension)</p><p><strong>Work Location:</strong> Washington, DC (Hybrid – 2 days onsite per week)</p><p><strong>Clearance:</strong> Public Trust (must be able to obtain)</p><p><strong>Schedule:</strong> Standard Business Hours</p><p><strong>On-Call:</strong> Yes – 24/7 rotation</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support across Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, OneDrive for Business, Outlook, Office Suite, and Microsoft Security & Compliance solutions.</li><li>Collaborate with Service Desk, Incident Management, Desktop Engineering, Application Hosting, Executive Support, and Infrastructure teams to ensure service availability and customer satisfaction.</li><li>Manage incident requests and restorations, including queue management, SLA adherence, and full lifecycle resolution.</li><li>Coordinate changes and releases for Mail and MDM services including architecture, configuration, scheduling, risk analysis, approvals, testing, deployment, and monitoring.</li><li>Fulfill requests for role‑based access, permissions, distribution groups, availability, and feature functionality.</li><li>Support critical incident, event, problem, configuration, and change management processes.</li><li>Conduct root cause analysis, create workarounds, and resolve issues in partnership with hosting, infrastructure, and third‑party vendors.</li><li>Assess, report, and remediate security vulnerabilities, patches, upgrades, email blocking, and other threat‑reduction measures.</li><li>Monitor and report on performance, licensing, access, and capacity; recommend optimization solutions.</li><li>Maintain and update system designs, architecture documents, SOPs, work instructions, and knowledge articles.</li><li>Manage daily operational reporting, communications, and risk management for stakeholders</li></ul>
The Senior Customer Service Specialist serves as a subject matter expert within the customer service team, handling complex or escalated issues while delivering high-quality support. This role combines advanced problem-solving, customer advocacy, and mentorship responsibilities. The Senior Customer Service Specialist contributes to continuous improvement by identifying trends, supporting training efforts, and maintaining service excellence across all customer channels. <br> Key Responsibilities Handle escalated customer inquiries and complaints Process orders, returns, or account updates Maintain detailed records of customer interactions Assist in training and mentoring new representatives Identify trends and recommend process improvements Ensure adherence to service-level agreements (SLAs) Serve as a point of contact for complex or high-value accounts Collaborate with cross-functional teams to resolve issues Support quality assurance and coaching initiatives Contribute to knowledge base and procedure documentation
<p>The Medical Front Desk Coordinator acts as the primary point of contact for patients, creating a welcoming and efficient front office experience in a healthcare setting. This role balances customer service with administrative accuracy, supporting clinical operations through effective scheduling, insurance processing, and patient communication. Attention to detail, empathy, and compliance with healthcare regulations are essential to maintaining smooth patient flow and satisfaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and check in patients in a professional, courteous manner</li><li>Schedule appointments and manage provider calendars</li><li>Verify insurance eligibility</li><li>Maintain accurate patient records and demographic information</li><li>Handle incoming calls and patient inquiries</li><li>Ensure HIPAA compliance and confidentiality</li><li>Coordinate referrals and follow-up appointments</li><li>Manage patient check-out and provide visit summaries</li><li>Address basic billing questions and route complex issues appropriately</li><li>Maintain a clean, organized front office environment</li></ul><p><br></p>
We are looking for an organized and proactive Front Desk Coordinator to join our team in Washington, District of Columbia. In this contract to permanent position, you will play a pivotal role in ensuring smooth daily operations while providing exceptional support to both staff and visitors. This role requires discretion, attention to detail, and excellent communication skills.<br><br>Responsibilities:<br>• Greet executives and visitors with professionalism and assist them with entry and meeting arrangements.<br>• Schedule and coordinate meetings to ensure seamless day-to-day operations.<br>• Handle errands such as bank deposits and lunch pickups efficiently and accurately.<br>• Maintain confidentiality while managing sensitive information and tasks.<br>• Provide administrative support across two office floors, ensuring needs are met promptly.<br>• Utilize Google Docs for documentation and organization purposes.<br>• Answer inbound calls and manage a multi-line phone system effectively.<br>• Deliver exceptional concierge services to staff and guests.<br>• Ensure the front desk area is organized and welcoming at all times.
Job Summary: The Administrative Assistant plays a key role in supporting the overall operations of the organization by providing administrative and clerical support to the Office Manager. Responsibilities include managing office tasks, coordinating meetings, handling correspondence, and ensuring the smooth and timely flow of information across the organization. <br> <br>Office Support & Front Desk Management <br>• Answer, screen, and route inbound phone calls. <br>• Greet visitors, clients, and job candidates in a detail oriented manner. <br>• Maintain office supply inventory for the Maryland office. <br>• Collect and distribute daily mail; prepare checks for mailing. <br>• Assist subcontractors with inquiries as needed. <br>• Ensure all paperwork is properly scanned, organized, and filed. <br>• Coordinate with the Logistics Manager to ensure checks and documents are sent out promptly. <br>• Provide general support to the Office Manager as assigned. <br> <br> <br>Time Tracking System Management <br>• Track all hours worked for hourly staff and salaried superintendents using BusyBusy. <br>• Ensure foremen submit timesheets on time. <br>• Verify that Daily Reports are uploaded to Procore. <br>• Maintain accurate data entry on a daily basis. <br>• Generate weekly estimated payroll reports from BusyBusy. <br>• Process subcontractor reports for weekly invoicing. <br> <br>Hiring & Onboarding Support <br>• Assist with various stages of the hiring process. <br>• Communicate and, when necessary, translate the hiring process for potential candidates. <br>• Schedule welding tests with the shop and manage related calendars. <br>• Schedule interviews for the Office Manager and Director of Operations. <br>• Review and monitor completion of all new permanent paperwork. <br>• Coordinate with the Procurement Manager to ensure PPE is provided to new hires. <br>• Conduct new permanent training, including BusyBusy app use and Safety Orientation. <br> <br>Qualifications <br>• High school diploma or equivalent; associate degree preferred. <br>• Fluency in English and Spanish, with strong verbal and written communication skills. <br>• Strong attention to detail and accuracy. <br>• Digital literacy and research skills, including ability to evaluate information reliability. <br>• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). <br>• Strong calendar and scheduling management skills. <br>• Excellent written and verbal communication abilities. <br>• Effective time management, multitasking, and adaptability. <br>• Basic math and accounting skills. <br>• detail oriented demeanor with strong interpersonal skills and the ability to de-escalate tense situations. <br>• Proactive approach to problem-solving and improving processes. <br>• Ability to work independently and collaboratively. <br>• Ability to handle confidential information with discretion. <br> <br>Travel Requirements <br>• Regular commuting to the worksite. <br> <br>Physical Requirements <br>• Prolonged periods of sitting at a desk and using a computer. <br>• Frequent repetitive motions. <br> <br>Equal Opportunity Employer <br>IFS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other status protected by law. <br> <br>Other Duties <br>This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required. Responsibilities may change at any time with or without notice.
<p>We are seeking five customer service oriented and reliable candidates needed to assist with handing out and hanging posters for a one-day event at The Baltimore Convention Center. Help Desk: This person will aid in passing out the posters to customers. They will maintain a sign out sheet and organization of the booth. This person will need to be confident and able to work alone as our onsite manager will have to step away from the booth at times. Hang Personnel: These employees will be hanging the medical posters on large display boards with push pins. They will be shown how to unpack the posters and how to properly hang the poster.</p>
<p>Robert Half seeking a dynamic and strategic <strong>Vice President of Operations</strong> to lead and scale our clients operational engine. This executive leader will oversee end-to-end operations, including back office administrative functions, customer service, call center operations, contract negotiations, fulfillment, and continuous process improvement. As a key partner to the executive team, the VP of Operations will also drive high-impact special projects that support growth, efficiency, and exceptional customer experiences. This job sites on site full-time Monday-Friday and will have some light quarterly travel involved. Please apply to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>This is a highly visible role for a results-oriented leader who thrives in fast-paced environments and knows how to translate strategy into execution.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Operational Leadership:</strong> Provide executive oversight of all operational functions, ensuring efficiency, scalability, and alignment with company goals.</li><li><strong>Customer Experience & Call Center Oversight:</strong> Lead customer service and call center teams to deliver consistent, high-quality experiences while optimizing performance metrics.</li><li><strong>Administrative & Fulfillment Excellence:</strong> Ensure seamless administrative operations and fulfillment processes that support both internal teams and external partners.</li><li><strong>Contract Negotiations:</strong> Lead and support contract negotiations with vendors, partners, and service providers to drive value and mitigate risk.</li><li><strong>Process Enhancement:</strong> Identify, design, and implement process improvements that increase efficiency, reduce costs, and improve quality.</li><li><strong>Executive Collaboration:</strong> Partner closely with the executive leadership team on cross-functional initiatives and special projects critical to the company’s growth and transformation.</li><li><strong>Team Development:</strong> Build, mentor, and inspire high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Performance Management:</strong> Establish KPIs, dashboards, and reporting to track operational success and inform executive decision-making.</li></ul><p><br></p>
<p>We are seeking a motivated, personable, and tech-savvy Front Desk Coordinator to join our team in Columbia, Maryland. This contract-to-permanent position is ideal for someone who thrives in a dynamic environment, enjoys delivering exceptional administrative and customer service support, and is comfortable navigating digital tools. If you are organized, proactive, and passionate about creating positive experiences, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, including vendors, clients, and customers, ensuring a detail oriented and friendly first impression.</p><p>• Oversee the completion of necessary paperwork, sign-in protocols, and security procedures.</p><p>• Maintain cleanliness and organization in shared spaces such as the lobby, kitchen, and open work areas.</p><p>• Provide informative tours of office spaces, conference rooms, and virtual workspaces to potential clients.</p><p>• Support sales efforts by assisting new clients with leasing office spaces or booking meeting rooms.</p><p>• Manage special administrative tasks and projects as required to support the team.</p><p>• Operate a multi-line phone system, answering and directing inbound calls efficiently.</p><p>• Deliver concierge-style services to meet the needs of clients and visitors.</p><p>• Collaborate with team members to ensure smooth front desk operations and customer satisfaction.</p>
<p><strong>Tier 2 Deskside / Systems Technician</strong></p><p><br></p><p><strong>Location</strong></p><p>Onsite – Rockville, MD <strong>or</strong> Bluemont, VA</p><p>(Some travel required between sites)</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a qualified, customer‑focused Tier 2 Deskside / Systems Technician to provide 24x7x365 operational IT support in a secure, enterprise environment. This role supports end users through on‑site deskside assistance, system administration tasks, and coordination with senior technical teams. The ideal candidate thrives in fast‑paced environments, communicates effectively with end users, and demonstrates strong troubleshooting and organizational skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Onsite / Limited Remote Support</strong></p><ul><li>Serve as a primary point of contact for on‑site deskside support, including break/fix and operational activities for desktop and laptop systems</li><li>Deploy, configure, and support Windows 10 and Windows 11 devices in a non‑disruptive manner</li><li>Provide Tier 2 support and partner with Tier 3 teams for escalations, changes, and upgrades</li><li>Support IT operations during practice, mock, and live continuity (DR/COOP) exercises</li><li>Communicate clearly with end users and project stakeholders, providing timely status updates</li><li>Perform configuration and deployment of laptops, desktops, thin clients, and mobile devices</li><li>Assist with procurement, deployment, tracking, and disposal of hardware and software assets</li><li>Maintain accurate documentation and update records in the ITSM system</li></ul><p> <strong>Systems & Operations Support</strong></p><ul><li>Support a high‑availability enterprise environment, following best practices for redundancy and virtualization</li><li>Perform routine system maintenance including software updates, backups, and recovery tasks</li><li>Review systems regularly for critical patches, security updates, and readiness for exercises or threat events</li><li>Provide on‑call after‑hours support when required for production system issues</li><li>Document all work in ServiceNow, meeting time‑to‑resolution and documentation standards</li><li>Escalate unresolved issues appropriately and collaborate with leadership when solutions are unclear</li><li>Act as on‑site technical “hands” for remote network or systems support activities</li></ul>
<p><strong>Data Center Technician (Field Analyst) (Evening Shift)</strong></p><p><strong>Locations:</strong> Ashburn, VA and/or Manassas, VA</p><p><strong>Schedule:</strong> Tuesday–Saturday, <strong>5:00 PM – 1:00 AM</strong></p><p><strong>Role Overview</strong></p><p>This role supports day-to-day <strong>data center operations (DCO)</strong> and infrastructure projects across Ashburn and Manassas facilities. The ideal candidate has <strong>end-to-end data center experience</strong>, in a variety of functions, and is comfortable working hands-on while coordinating with vendors and internal teams. The candidate must be able to work late hours and weekend shift, which will be defined and confirmed before the start of the contract to hire opportunity. </p><p><strong>Key Responsibilities</strong></p><ul><li>Perform cradle-to-grave infrastructure work: copper and fiber cabling (Cat5/6), rack & stack, testing, troubleshooting, and decommissioning</li><li>Support power events, capacity management, and new data center build-outs</li><li>Coordinate vendors, electrical contractors, and internal stakeholders</li><li>Create, track, and close infrastructure tickets and documentation</li></ul><p><br></p>
<p>We are looking for a detail-oriented Legal Secretary join our client in Baltimore, Maryland. This Contract/Project based position offers an exciting opportunity to support daily operations and contribute to the efficiency of the workplace. The ideal candidate will excel in multitasking, communication, and organization while providing high-quality administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls, ensuring prompt and courteous communication while directing inquiries to the appropriate team members.</p><p>• Perform accurate data entry tasks, maintaining the integrity of records and databases.</p><p>• Provide receptionist duties, including greeting visitors and ensuring a positive first impression.</p><p>• Organize and maintain office files, documents, and supplies to support smooth day-to-day operations.</p><p>• Assist in scheduling meetings, appointments, and coordinating logistics.</p><p>• Collaborate with team members to support various administrative functions and projects.</p><p>• Monitor and order office supplies to ensure adequate inventory levels.</p><p>• Prepare reports, presentations, and correspondence as needed.</p><p>• Maintain confidentiality while handling sensitive information.</p><p>• Support the Operations Manager with administrative tasks and other duties as assigned.</p>
<p>Our client, a prestigious international law firm, is searching for their new Manager of Accounting Operations. This visible role will support a dynamic Director, work with the finance & accounting team and have exposure to firm leadership and Partners. The role will key on overseeing accounting operations including A/P, cash and trust processes as well as the use of related technology tools and implementing efficient processes to automate and optimize the accounting operations functions. This exciting Manager of Accounting Operations position will be offered the opportunity to: </p><p> </p><ul><li>Manage the operational accounting department including the accounts payable, cash operations and trust areas as well as guiding the team to achieve department goals.</li><li>Lead the constant review and development of key accounting processes as well as design of internal controls.</li><li>As a part of a team, manage special projects and conduct analysis.</li><li>Effectively coordinate between accounting operations teams and the corporate accounting team to maintain information flow and hit reporting deadlines.</li><li>Oversee accounts payable processes and ensuring all financial obligations are met in a timely manner</li><li>Act as a key liaison to the outside accounting firm regarding the external audit process and provide supporting schedules and requested information to support the year end external audit and quarterly reviews.</li><li>Inform decision making and improve processes such as forecasting cash flow and financial performance to assist in strategic planning.</li><li>Implement and maintain trust accounting procedures to handle sensitive financial transactions.</li><li>Automate processes where possible to improve efficiency and accuracy.</li><li>Manage the accounting of team performance and providing constructive feedback.</li><li>Collaborating with other departments to ensure the accuracy of financial information and to resolve any discrepancies</li><li>Developing and implementing accounting policies and procedures in line with firm objectives.</li><li>Perform ad hoc projects for senior management as assigned.</li></ul><p><br></p><p>Our client offers medical benefits as part of their overall compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.</p><p><br></p><p><br></p>
Job Functions:<br>· Manages infrastructure installation requests from initiation to closure<br>· Reports to the Infrastructure Manager. <br>· Supports building Power Downs/Single Sided Events.<br>· Certify infrastructure network connections and peripherals prior to handing off to DCS.<br>· Interface with the BAU team to provide any additional infrastructure<br>· Interface with the BU’s, Hines engineering.<br>· Coordinates work requests with electrical contractor to ensure all Service Levels are met.<br>· Provides detailed estimates of assigned projects, documents requirements through direct communication with other members of IT or Project Management team as well as interpretation of schematics and drawings.<br>· Create Tickets/TCMs & monitor for approval, Closeout/Cancel them once work is complete.<br>· Coordinate power remediation from start to completion.<br>· Assist with rack level capacity management and MOA monitoring.<br>· Participate in any and all meetings pertaining to BAU or projects INF work.<br>· Provides Root Cause Analysis reports regarding power issues.<br>· Coordinate the Infrastructure Installs including but not limited to the following:<br>• Survey for Power installs.<br>• Infrastructure & Rack installs.<br>• Survey for Infrastructure Cabling (Fiber and copper).<br>• New Data Center Build-outs.<br> <br>· Equipment Procurement:<br>• Responsible for the ordering of all infrastructure materials.<br>• Responsible for tracking Purchase Orders.<br>• Tracking Infrastructure Stock.
<p>We are looking for an experienced Concierge to join our team on a contract basis in McLean, Virginia. This role requires someone who is detail oriented, possesses exceptional customer service skills, strong technical abilities, and demonstrates a proactive approach to guest interactions. As the first point of contact for visitors, you will play a vital role in creating a welcoming and organized environment while adhering to established security and operational protocols. This position is onsite.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for all guests, ensuring a warm and attentive greeting upon arrival.</p><p>• Verify guest identification by checking physical government-issued photo IDs and issuing visitor badges to be worn visibly during their stay.</p><p>• Escort visitors throughout the premises to ensure security compliance and provide personalized assistance during their visit.</p><p>• Maintain a consistent presence at the reception desk, ensuring timely responses to inquiries and requests.</p><p>• Manage communication tools such as Google Workspace and Slack to coordinate visitor schedules and office operations.</p><p>• Provide detailed guidance to visitors regarding the local area, including nearby amenities and transportation options.</p><p>• Support after-hours events twice per month, rotating as needed, to ensure seamless visitor experiences.</p><p>• Uphold a high standard of organization and attention to detail in all reception and concierge services.</p><p>• Collaborate with colleagues to streamline operations and ensure guest satisfaction.</p>
<p>The Senior Platform Engineer will be responsible for designing, building, and optimizing cloud infrastructure solutions on Microsoft Azure. You will ensure that the platform is scalable, highly available, secure, and cost-efficient. As a senior member of the team, you will collaborate with cross-functional teams, including cloud architects, security teams, and development teams, to implement cutting-edge cloud solutions that meet business requirements and enhance overall operational performance.</p><p>You will have the opportunity to work with a dynamic, forward-thinking team, leveraging the latest in cloud technologies to optimize the platform, automate processes, and ensure a robust, enterprise-grade cloud environment. This work is located onsite in the DC area.</p><p><strong>A public trust is required for this role.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and implementation of scalable, reliable, and secure cloud-based platform solutions using Azure services (e.g., Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Storage).</li><li>Collaborate with business units and technical teams to understand requirements and design cloud solutions that align with business needs and IT strategy.</li><li>Architect cloud solutions to ensure high availability, disaster recovery, and performance optimization in a multi-cloud or hybrid environment.</li><li>Manage and maintain cloud infrastructure, ensuring consistent performance, scalability, and security of cloud-hosted applications.</li><li>Implement and maintain infrastructure automation using Infrastructure as Code (IaC) tools such as Terraform, Azure Resource Manager (ARM) templates, and Azure DevOps.</li><li>Implement security best practices for cloud resources, including encryption, identity and access management (IAM), firewall configuration, and network security.</li><li>Use tools like Azure Security Center to monitor vulnerabilities, threat intelligence, and security events.</li><li>Build and maintain CI/CD pipelines to automate the deployment of cloud applications and infrastructure updates using tools such as Azure DevOps, GitLab, or Jenkins.</li><li>Automate infrastructure provisioning, monitoring, and scaling to optimize operations and reduce manual intervention.</li><li>Drive the adoption of DevOps and automation practices across the organization to accelerate development cycles and improve platform reliability.</li><li>Monitor the health and performance of cloud resources using Azure Monitor, Log Analytics, and other monitoring tools.</li><li>Perform ongoing tuning and optimization of cloud resources to improve system performance and minimize operational costs.</li><li>Analyze system logs and metrics to troubleshoot, resolve, and prevent issues related to cloud-based applications and services.</li><li>Develop and maintain comprehensive documentation for cloud architectures, configurations, automation processes, and troubleshooting procedures.</li></ul>
We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
<p>We are looking for a On Call Receptionist to join our team in Reston, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. This is position is on call when needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
<p>We are looking for a Part-Time Receptionist to join our team in Chanitlly, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. You will be working every Tuesday 4 pm to 8pm onsite. This is a long term position.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
<p>Robert Half's client is seeking a proficient Office Assistant situated in Fairfax, Virginia. As an Office Assistant, your main responsibility will be to carry out a range of clerical support tasks, manage customer interactions, and ensure seamless office operations. This opportunity is a contract position.</p><p><strong>Responsibilities: </strong></p><p>• Handling communication through phone calls and scheduling appointment</p><p>• Filing and organizing charts to ensure easy accessibility and accuracy</p><p>• Scanning and photocopying documents as required</p><p>• Using MS Office to manage, organize, and update relevant data</p><p>• Performing receptionist duties, including managing incoming phone calls and directing them to the appropriate department or personnel</p><p>• Handling and sorting incoming U.S. mail and FedEx deliveries, ensuring they reach the appropriate employees</p><p> • Dispatching outgoing mail in a timely and accurate manner</p><p> • Ordering office supplies as needed and managing the existing inventory to ensure smooth office operations</p><p> • Keeping track of office equipment and arranging for maintenance or repairs when necessary</p><p> • Implementing basic office skills to effectively perform daily tasks and duties.</p>
