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10 results for Help Desk Manager in Washington, DC

Help Desk Call Center Support

Herndon, VA
onsite
Temporary
16 - 19 USD / Hourly
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact. Responsibilities: • Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions. • Utilize service desk ticketing systems to document issues and track resolutions effectively. • Troubleshoot and resolve technical problems related to software, hardware, and network connectivity. • Maintain a high level of customer satisfaction by delivering clear and thorough communication. • Collaborate with team members to escalate complex issues when necessary. • Ensure all customer inquiries are handled within established service level agreements (SLAs). • Provide guidance and education to users on best practices and system usage. • Monitor and prioritize incoming requests to ensure timely and efficient service delivery. • Participate in ongoing training to stay updated on emerging technologies and support processes.
2026-03-26T00:00:00Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-04-14T00:00:00Z

Office Manager

Gaithersburg, MD
onsite
Temporary
23 - 27 USD / Hourly
Are you an organized, detail-oriented professional with exceptional leadership and communication skills? Our company is seeking an experienced Office Manager to oversee daily administrative operations and ensure an efficient, productive work environment. This role requires leadership, organization, and business acumen. Responsibilities: • Manage office operations, including budgeting, supplies, and vendor contracts. • Supervise administrative staff and delegate responsibilities. • Maintain records, reports, and office systems. • Support HR functions such as onboarding and timesheet approval. • Coordinate meetings, events, and communication between departments.
2026-04-01T00:00:00Z

Office Manager

Silver Spring, MD
onsite
Temporary
23 - 27 USD / Hourly
We are seeking a highly organized and motivated Office Manager to join our team. In this pivotal role, you will oversee day-to-day administrative operations and ensure an efficient and positive workplace environment. This position oversees administrative functions and ensures smooth day-to-day office operations. This role requires leadership, organization, and business acumen. Responsibilities: • Manage office operations, including budgeting, supplies, and vendor contracts. • Supervise administrative staff and delegate responsibilities. • Maintain records, reports, and office systems. • Support HR functions such as onboarding and timesheet approval. • Coordinate meetings, events, and communication between departments.
2026-04-01T00:00:00Z

Office Manager

Silver Spring, MD
onsite
Temporary
23 - 27 USD / Hourly
Our team is seeking an experienced and highly organized Office Manager to oversee daily administrative operations and support a productive workplace environment. You will oversees administrative functions and ensures smooth day-to-day office operations. This role requires leadership, organization, and business acumen. Responsibilities: • Manage office operations, including budgeting, supplies, and vendor contracts. • Supervise administrative staff and delegate responsibilities. • Maintain records, reports, and office systems. • Support HR functions such as onboarding and timesheet approval. • Coordinate meetings, events, and communication between departments.
2026-04-01T00:00:00Z

Office Manager

Towson, MD
onsite
Temporary
24 - 33 USD / Hourly
We are seeking an experienced Office Manager to support daily operations for a professional services organization in Towson. This temp-to-hire opportunity is ideal for a highly organized multitasker with strong communication and leadership skills.Responsibilities:<ul><li>Oversee office operations, scheduling, and daily workflow</li><li>Coordinate vendor relationships, facility needs, and supply inventory</li><li>Support leadership with reporting, meeting preparation, and administrative projects</li><li>Maintain confidential records and ensure compliance with company policies</li><li>Train and support administrative staff as needed</li></ul>
2026-03-24T00:00:00Z

Office Manager

Arlington, VA
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced and organized Office Manager to oversee daily office operations in Arlington, Virginia. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic and collaborative work environment. The ideal candidate will support administrative tasks, manage office supplies, and ensure a seamless experience for both visitors and staff. Responsibilities: • Coordinate with vendors and oversee shipping and deliveries to maintain smooth office operations. • Welcome and assist visitors, manage front desk duties, and provide access to the office as needed. • Ensure workspaces are properly prepared for employees and visiting executives. • Act as a liaison to communicate updates and address needs in the local office. • Manage office supplies inventory, including ordering and restocking as necessary. • Provide administrative support, including maintaining office calendars and scheduling. • Oversee basic accounts payable functions and process invoices accurately. • Utilize Microsoft Office Suite to create documents, spreadsheets, and presentations. • Support the team with back-office tasks to enhance overall efficiency and productivity. • Maintain an organized and welcoming office environment for staff and guests.
2026-04-16T00:00:00Z

Office Manager

Washington, DC
onsite
Temporary
20.32 - 21.62 USD / Hourly
We are looking for an organized and proactive Office Manager to oversee daily operations at our Washington, DC office. This is a Contract position where you will play a key role in maintaining a detail-oriented and efficient workplace. The ideal candidate will thrive in a self-directed environment and excel at multitasking while providing exceptional support to the team. Responsibilities: • Manage and maintain office supplies, ensuring inventory is stocked and orders are placed as needed. • Oversee accounts payable processes, including invoice management and vendor communications. • Perform receptionist duties, including greeting visitors and managing incoming calls with courtesy and attention to detail. • Coordinate administrative tasks to ensure efficient office operations. • Act as the primary point of contact for facility needs and maintenance requests. • Support team members with various clerical and organizational tasks. • Monitor and ensure a clean, organized, and safe working environment. • Collaborate with vendors and service providers to maintain smooth office functionality. • Contribute to a positive workplace culture by fostering friendly and attentive interactions.
2026-04-16T00:00:00Z

Front Desk Coordinator

Towson, MD
onsite
Temporary
16 - 22 USD / Hourly
The Front Desk Coordinator is responsible for managing the front desk area, serving as the first point of contact for visitors, clients, and staff. This role involves providing excellent customer service, handling administrative tasks, and ensuring smooth day-to-day front office operations. Key Responsibilities:<ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage appointment scheduling and maintain calendars</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Maintain a clean, organized, and welcoming front desk area</li><li>Provide basic information to clients and direct inquiries appropriately</li><li>Perform administrative duties such as data entry, filing, and document management</li><li>Coordinate with other departments to support office operations</li><li>Monitor office supplies and place orders when needed</li><li>Ensure security procedures are followed (visitor logs, badges, etc.)</li></ul>
2026-03-17T00:00:00Z

Medical Front Desk Coordinator

Glen Burnie, MD
onsite
Temporary
17 - 20 USD / Hourly
Key Responsibilities:· Greet patients and visitors, providing a warm and welcoming atmosphere in the office or clinic.· Schedule and confirm patient appointments, manage cancellations, and maintain accurate calendars for healthcare providers.· Process patient intake forms, verify insurance information, and maintain electronic health records (EHR).· Answer and direct calls professionally, take detailed messages, and follow up with patients as needed.· Liaise between patients, healthcare providers, and medical staff to ensure smooth operations.· Ensure reception and waiting areas are clean, organized, and properly stocked with informational materials. · Follow HIPAA regulations and office policies to maintain confidentiality and professionalism.
2026-03-31T00:00:00Z