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5 results for Help Desk Manager in Washington, DC

Deskside Support Technician

Rockville, MD
onsite
Temporary / Contract
32.76 - 32.76 USD / Hourly
We are looking for a Hardware Engineer / Deskside Support Technician to provide onsite technical support in a high-availability enterprise environment supporting a federal agency. This role is responsible for performing hands-on desktop support, hardware deployment, and system troubleshooting across Windows-based devices.This position supports hardware products and systems through installation, maintenance, testing, and troubleshooting activities. Work includes deploying new systems, supporting end users, and ensuring devices meet operational and security requirements. The role requires collaboration across Tier 2 and Tier 3 teams and includes both routine operational support and participation in system upgrades, testing, and process improvements.The ideal candidate is customer-focused, detail-oriented, and capable of working independently under limited supervision while contributing to team objectives. Key Responsibilities:· Provide Tier 2 deskside support for desktops, laptops, and related hardware in a Windows 10/11 environment· Perform break/fix support, troubleshooting hardware/software issues, and resolving user tickets· Deploy, configure, and image Dell laptops and desktops for end users· Utilize ServiceNow (or similar ITSM tools) for ticket tracking, documentation, and CMDB updates· Support patching, system updates, and ensure endpoint compliance with security requirements· Coordinate with Tier 3 teams on escalations, upgrades, and major incidents· Assist with asset management, procurement support, and hardware lifecycle activities· Participate in disaster recovery (DR/COOP) exercises and provide onsite support· Perform system maintenance tasks including backups, upgrades, and recovery procedures· Provide clear communication and status updates to stakeholders and end users· Support occasional after-hours/on-call activities as needed
2026-05-27T00:00:00Z

Office Manager

Bethesda, MD
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are seeking an Office Manager that will oversee day-to-day administrative operations while supporting accounting functions such as invoice processing, payments, and year-end activities. The role also partners with leadership to manage vendor reporting, track financial items like taxes and commissions, and assist with presentations and special projects. <ul><li>Manage physical and electronic files, mail, and correspondence</li><li>Respond to requests and track vendor reporting</li><li>Handle insurance claims and real estate tax tracking</li><li>Maintain office equipment and corporate calendar</li><li>Process invoice entry and assist with checks/wires</li><li>Support account research and year-end activities (journal entries, close, 1099s)</li><li>Provide ad hoc accounting support</li><li>Assist with board meeting presentations</li><li>Conduct research and track commission payments</li><li>Support special projects as needed</li></ul>
2026-06-05T00:00:00Z

Office Manager

Gaithersburg, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking a highly organized and proactive Office Manager to oversee daily office operations and support a productive, efficient workplace. The ideal candidate will manage administrative functions, coordinate office procedures, and serve as a key point of contact for internal teams, vendors, and visitors. Responsibilities<ul><li>Manage daily office operations and vendors</li><li>Supervise administrative staff</li><li>Track budgets, supplies, and records</li><li>Support onboarding and internal coordination</li><li>Coordinate schedules, meetings, and office events</li><li>Support onboarding and general administrative needs for staff</li></ul>
2026-06-10T00:00:00Z

Office Manager

Silver Spring, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
Our client is seeking a highly organized and proactive Office Manager to oversee daily office operations and support a productive, efficient workplace. The ideal candidate will manage administrative functions, coordinate office procedures, and serve as a key point of contact for internal teams, vendors, and visitors. Responsibilities<ul><li>Oversee daily office operations and administrative procedures</li><li>Manage office supplies, equipment, and facility-related needs</li><li>Coordinate with vendors, service providers, and building management</li><li>Support scheduling, meetings, travel arrangements, and office events</li><li>Maintain office records, filing systems, and internal documentation</li><li>Assist with onboarding coordination and employee administrative support</li><li>Monitor budgets, expenses, invoices, and basic reporting</li><li>Help develop and enforce office policies and procedures</li><li>Support leadership with special projects and operational initiatives</li></ul>
2026-06-10T00:00:00Z

Office Manager

Rockville, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking an organized, proactive, and detail-oriented Office Manager to oversee daily office operations and help maintain an efficient, professional, and welcoming workplace. This role is responsible for coordinating administrative functions, supporting staff, managing vendors and office resources, and helping ensure smooth day-to-day business operations Responsibilities<ul><li>Manage daily office operations and vendors</li><li>Supervise administrative staff</li><li>Track budgets, supplies, and records</li><li>Support onboarding and internal coordination</li><li>Support scheduling, meetings, travel arrangements, and office events</li><li>Maintain office records, filing systems, and internal documentation</li><li>Assist with onboarding coordination and employee administrative support</li></ul>
2026-06-10T00:00:00Z