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1 result for Help Desk Analyst in Washington, DC

Desktop Support Analyst
  • Herndon, VA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>Robert Half is seeking<strong> Technical Support Engineer </strong>to provide support to an Aerospace company based in Seattle, WA. This individual will play a hands-on role in supporting a regulated environment, troubleshooting connectivity issues, and ensuring smooth operations across the build and flight software processes. This position is a 2-3 month contract engagement that is 100% Onsite in Tukwila, WA. Apply Now!</p><p><br></p><p><strong>Job Duties: </strong></p><p><strong>Duration:</strong> 2-3 month contract </p><p><strong>Schedule:</strong> Monday – Friday 8 am to 5 pm PST</p><p><strong>Location:</strong> 100% Onsite in Tukwila</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the Tier 2 escalation point for end-user support, troubleshooting hardware, software, and networking issues.</li><li>Provide face-to-face and remote support for hybrid employees, ensuring consistent connectivity and system functionality.</li><li>Support Windows and Linux developer build machines, ensuring connectivity and facilitating the build process.</li><li>Perform basic network troubleshooting (wired and Wi-Fi connectivity, DUO access, corporate network connections).</li><li>Provide day-to-day application support for SaaS platforms and collaboration tools (Microsoft 365, Slack, Atlassian suite).</li><li>Work closely with flex software developers and satellite staff to resolve technical challenges efficiently.</li><li>Collaborate with internal teams and external partners to support ongoing and upcoming security and tooling initiatives.</li></ul>
  • 2025-10-30T21:34:06Z