<p>We are looking for an experienced Human Resources (HR) Manager to lead people operations for a detail-oriented professional services firm in Towson, Maryland. This role combines strategic HR leadership with hands-on oversight of employee relations, benefits administration, compliance, and workplace support functions. The ideal candidate will bring sound judgment, strong knowledge of employment practices, and the ability to foster an organized, service-focused employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary resource for managers and employees on workplace matters, including performance concerns, coaching conversations, and corrective action guidance.</p><p>• Direct core employee lifecycle processes such as hiring, onboarding, offboarding, attendance tracking, and leave administration to ensure consistency and compliance.</p><p>• Lead performance review activities and support compensation planning, including salary adjustments and broader pay program assessments.</p><p>• Maintain and update HR policies, employee handbook content, internal records, and related intranet resources while aligning practices with applicable employment regulations.</p><p>• Assess development needs across the organization, coordinate training initiatives, and monitor participation in and the effectiveness of learning programs.</p><p>• Oversee employee benefits programs, including retirement, medical, disability, and leave offerings, while managing annual renewals and open enrollment activities.</p><p>• Partner with external brokers and internal stakeholders to evaluate benefit plans and help maintain competitive, cost-conscious offerings.</p><p>• Supervise leave-related processes and coordinate with payroll partners to ensure accurate handling of employee absences and related adjustments.</p><p>• Support operational functions by organizing administrative assistant workflow, overseeing front desk coverage, and coordinating vendor-supported mail, copy, and facilities services.</p><p>• Manage employee engagement efforts such as recognition programs that strengthen morale and reinforce a positive workplace culture.</p>