Results for Erp Systems Analyst Jobs in Washington, DC

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Business Systems Analyst

Washington, DC
onsite
Temporary / Contract
50 - 54 USD / Hourly
We are looking for a Business Systems Analyst to support mission-critical business applications within a federal government environment. This role is responsible for the administration, maintenance, optimization, and support of enterprise applications including iManage, eRooms, Confluence, and Jira. Key Responsibilities:· Administer, maintain, and support business-critical applications including iManage, eRooms, Confluence, and Jira.· Perform system configuration, upgrades, patching, and ongoing maintenance activities.· Monitor application health, performance metrics, logs, and system availability.· Troubleshoot and resolve issues related to application functionality, integrations, user access, and performance.· Manage user accounts, permissions, and role-based access controls.· Optimize system performance and implement enhancements to improve reliability and user experience.· Support backup, recovery, and disaster recovery processes for business applications.· Configure and maintain workflows, automations, and integrations within Jira and Confluence.· Create and maintain technical documentation, operational procedures, and troubleshooting guides.· Apply security updates and ensure applications remain compliant with organizational standards.· Participate in change management activities and support system implementation initiatives.
2026-10-15T00:00:00Z

Senior Systems Administrator

Chantilly, VA
onsite
Temporary / Contract
64 - 83.7 USD / Hourly
Senior Systems AdministratorLocation: Chantilly, VA (3 days onsite)OverviewWe are seeking a Senior Systems Administrator with strong Microsoft cloud administration experience to manage and support our Azure and Microsoft 365 environment. This role is heavily focused on cloud technologies rather than traditional on-premises infrastructure and will be responsible for administering identity, email, security, and collaboration platforms.Responsibilities<ul><li>Administer and support Microsoft Azure and Entra ID environments.</li><li>Manage user accounts, permissions, Single Sign-On (SSO), and identity access governance.</li><li>Serve as the primary administrator for Microsoft 365 and the O365 Admin Center.</li><li>Manage Exchange Online, including mailbox administration, mail flow rules, and domain allow/block lists.</li><li>Administer Microsoft Defender security tools and respond to security-related requests.</li><li>Support and optimize cloud-based systems, policies, and processes.</li><li>Assist with SharePoint and Intune administration as needed.</li><li>Work with networking and security teams to manage firewall policies and access rules (not at a dedicated Network Engineer level).</li><li>Participate in occasional travel to support business and IT initiatives.</li></ul>Required Qualifications<ul><li>Strong hands-on experience administering Azure and Entra ID.</li><li>Experience managing Microsoft 365 environments beyond basic user provisioning and deprovisioning.</li><li>Exchange Online administration experience, including transport rules and domain management.</li><li>Experience with Microsoft Defender.</li><li>Solid understanding of cloud-first infrastructure and administration.</li></ul>Preferred Qualifications<ul><li>Experience with SharePoint Online.</li><li>Experience with Microsoft Intune.</li><li>Familiarity with firewall administration and network security policies.</li><li>Knowledge of CMMC compliance requirements and best practices.</li></ul>Target Profile: A senior-level Microsoft cloud administrator who can independently manage Azure, Entra ID, Microsoft 365, Exchange Online, and Defender in a cloud-centric environment.
2026-10-13T00:00:00Z

Systems Engineer

Arlington, VA
onsite
Temporary to Hire
59.375 - 68.75 USD / Hourly
We are seeking a Systems Engineer to join our professional services team located in Arlington, Virginia, 22201, United States. In this role, you will be involved in a variety of tasks including independent projects to enhance or rectify issues within our IT infrastructure, daily management of servers and networks, and collaboration with the IT Help Desk to ensure superior customer service. Responsibilities: • Execute independent projects to augment functionality or resolve problems within the IT infrastructure • Participate in the daily management, monitoring, and maintenance of servers, networks, and other infrastructure technology • Collaborate with the IT Help Desk and its team members to ensure the highest degree of customer service • Regularly report to IT Management on network performance, incident trends, projects, problems, and activities • Act as the Problem Owner for IT system faults, including issue identification, coordination of staff, and vendors to assist in problem resolution • Create departmental and team procedures, installation documentation, and work instructions as needed • Perform monthly patching of Windows servers and laptops • Assist other technicians and IT team members with installation, configuration, maintenance, and troubleshooting problems • Monitor and report on daily system backups • Assist in managing the user environment, actively monitoring corporate servers and applications • Work as needed on IT projects to ensure customer needs are met in a courteous and professional manner. This role offers a contract to hire employment opportunity.
2026-10-01T00:00:00Z

Help Desk Analyst II

Baltimore, MD
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for an experienced Help Desk Analyst II to support day-to-day technology needs for a mission-driven healthcare and social assistance organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who is comfortable providing onsite support, resolving a wide range of end-user issues, and delivering excellent service to employees with varying levels of technical ability. The role focuses on troubleshooting modern workplace tools, maintaining smooth operation of conference room technology, and ensuring timely ticket resolution in a fast-paced environment. Responsibilities: • Provide onsite technical support for staff by diagnosing and resolving hardware, software, account access, and workstation issues across Windows 11, Linux, and Microsoft-based environments. • Manage incoming service requests through Zendesk, prioritize issues appropriately, and resolve Tier I and Tier II incidents while escalating more advanced problems when necessary. • Support Office 365 applications, Okta single sign-on access, and other cloud-based business tools to keep employees productive and secure. • Maintain and troubleshoot Zoom-enabled conference room systems, including collaboration technology such as Neat and Poly devices, to ensure reliable meeting experiences. • Assist users with content access and collaboration platforms, including cloud document management tools, while promoting efficient day-to-day usage. • Work closely with a small technology team to deliver responsive service, share updates on recurring issues, and contribute to consistent support practices. • Communicate clearly with users of different technical backgrounds, providing patient guidance and practical solutions that improve the overall support experience. • Document troubleshooting steps, resolutions, and escalation details accurately within the ticketing system to support visibility and knowledge sharing.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Mclean, VA
remote
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work. Responsibilities:• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.
2026-10-07T00:00:00Z

5 results for Erp Systems Analyst in Washington, DC