<p>Are you currently a Big 4 auditor with at least 2 year of experience? Is auditing not the path you want to follow? Are you more interested in being an analyst and working out deals? If so, our client, a growing financial services company in Montgomery County is looking for an Associate or Sr Associate to join one of their deal teams. This role offers an exciting opportunity to contribute to a forward-thinking institution committed to sustainability and decarbonization. You will play a key part in analyzing, structuring, and managing loan opportunities within one of their largest sectors.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Evaluate potential loan origination and participation opportunities providers and owners.</p><p>• Develop detailed financial models and conduct sensitivity analyses to assess repayment capabilities under varying economic conditions.</p><p>• Perform comprehensive financial due diligence on target companies to ensure creditworthiness.</p><p>• Prepare detailed loan investment approval documents for presentation to the credit committee.</p><p>• Collaborate with the operations team to coordinate and finalize investment closings.</p><p>• Assist the portfolio management team in monitoring and reporting on the financial performance of borrowers.</p><p>• Create performance update memorandums to provide insights into portfolio health.</p><p>• Support the structuring and documentation of loan agreements to ensure compliance and clarity.</p><p>• Manage borrower relationships post-closing, addressing inquiries and ensuring smooth communication.</p><p><br></p><p>The ideal candidate will have a BS in Accounting and 2+ years of Big 4 audit with strong financial statement analysis skills as well as organized/detail oriented and intermediate Excel skills. This role is 3-4 days/week in the office in Chevy Chase, MD. Comp range 100-125K in base pay + bonus. To apply to this Associate or Sr. Associate role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035</p>
<p>Non-Profit in NW Washington DC is looking for an experienced <strong>Associate Director, Human Resources and Administration</strong> to join their team. <strong>This will require 4 days on site! </strong>The Associate Director of HR involves working closely with senior leadership to create a collaborative and engaging work environment that aligns with the organization’s mission and values. If you are passionate about HR management, employee engagement, and compliance, this is an excellent opportunity to make a meaningful impact.</p><ul><li>Advise the senior management team on overall strategic human resource best practices.</li><li>Identify and implement appropriate HR systems or optimize existing systems to support efficient and effective management of HR information and data.</li><li>Foster a sense of belonging, engagement, and excellence across all departments and teams. Support and facilitate an environment in which staff continue to take initiative, provide feedback, and collaborate based on mutual respect in service to the mission, vision, and values.</li><li>Work closely with hiring managers to identify new talent, including advising and facilitating recruitment and advertising, and supporting senior managers as needed during the process.</li><li>Oversee and facilitate a comprehensive onboarding process for new team members.</li><li>Collaborate with the Senior Director of Administration to review and develop benefits programs that support team member recruitment and retention.</li><li>Help educate employees about available benefits programs.</li><li>Ensure compliance with all federal and local regulations.</li><li>Develop programs and strategies to recognize staff achievements and contributions, provide opportunities for teambuilding, and boost morale and well-being, with special attention to a hybrid work environment.</li><li>Lead and organize the annual review practice and develop systems and processes to ensure that it functions smoothly.</li><li>Oversee biweekly payroll process.</li><li>Retain personnel files in a secure and confidential manner and maintain all required filing and employee record retrieval systems for past and current team members.</li><li>Ensure compliance with employment laws, regulations, and organizational policies.</li><li>Maintains knowledge of HR trends and best practices, federal and state regulatory changes, new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to senior management.</li><li>Ensure that annual Workers Compensation, and other relevant, audits are performed when due.</li><li>Periodically review and propose updates to the team member handbook.</li></ul><p>If you are interested in this opportunity or other openings in accounting, HR, or administration, please apply and feel free to connect with me on LinkedIn- Alex Walker</p>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Administrative Services Associate to join our team in Silver Spring, Maryland. In this contract role, you will play a key part in ensuring smooth day-to-day operations by managing administrative tasks and providing excellent customer service. This is an onsite position where you will collaborate closely with the management team to support business needs effectively.</p><p><br></p><p><strong><em><u>A core piece of this role is processing invoices, so having that experience will be a huge bonus! MUST be detail oriented.</u></em></strong></p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls and address inquiries or direct them to the appropriate team members.</p><p>• Welcome and assist guests in a courteous and attentive manner while adhering to visitor protocols.</p><p>• Review, validate, and submit invoices for approval, ensuring accuracy and resolving any discrepancies.</p><p>• Prepare and manage purchase orders as well as track contracts and renewals.</p><p>• Coordinate with vendors and suppliers to ensure timely order fulfillment and address any concerns.</p><p>• Maintain accurate and confidential files, databases, and company forms as required.</p><p>• Use Microsoft Office Suite tools to manage schedules, create documents, and maintain records.</p><p>• Assist in troubleshooting basic technical issues and navigating various systems and applications.</p><p>• Support the management team with other administrative tasks to ensure efficient office operations.</p>
<p>Our client is a leading financier of sustainable infrastructure. They are continuing to grow their presence in Baltimore. They are looking to hire a detail-oriented, cross-functional Project Finance Associate to lead the execution of project finance diligence and deliverables across its construction facilities, tax equity partnerships, and term loan agreements. This role sits at the intersection of Project Finance, Legal, and Project Execution, ensuring that every project meets the eligibility criteria for funding and is presented cleanly and accurately to the company’s capital partners. </p><p><br></p><p>Key Responsibilities</p><p>Project Finance Execution</p><p> · Administer checklists for project eligibility under construction and term loan agreements, and project presentations under master purchase agreements</p><p> · Collaborate with quantitative-oriented project finance colleagues to ensure modeling alignment with diligence and capital partner expectations</p><p> · Prepare investor packages and collaborate with external partners throughout the transaction execution process</p><p> · Manage project due diligence data rooms and Q& A inquiries</p><p> · Coordinate with legal, asset development, capital formation, and other internal teams to close transaction conditions precedent </p><p> · Track project milestone forecasts and related deliverables</p><p> · Identify and escalate key commercial issues within debt and tax equity documents</p><p> · Facilitate preparation of agreed-upon template documentation, coordinate execution of documents, and document approved exceptions</p><p> · Implement internal communication and process protocols, and further refine company best practices and procedures using technology</p><p><br></p><p>Our client offers excellent benefits including 100% of medical premium paid by the employer. They offer dental, vision, PTO, paid holidays, retirement savings and generous bonus opportunity.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p><p><br></p><p><br></p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
<p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
<p>We are looking for a driven and intellectually curious Attorney who has some real estate exposure or a laser focused interest in complex commercial real estate. Our client is an established firm with a steady and complex flow of high stakes deals. </p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage detailed checklists to ensure all necessary documents are prepared and parties are held accountable.</p><p>• Draft various real estate and corporate documents, including purchase, sale, and financing agreements.</p><p>• Conduct thorough reviews of title and survey documents to identify and resolve any discrepancies.</p><p>• Collaborate with stakeholders to facilitate smooth real estate closings and ensure compliance with legal requirements.</p><p>• Monitor timelines and deadlines to ensure all aspects of the closing process are completed efficiently.</p><p>• Provide guidance and support in the preparation and execution of agreements related to financing and property transactions.</p><p>• Verify the accuracy and completeness of all documentation prior to submission and finalization.</p><p>• Assist in resolving any issues or challenges that may arise during the closing process.</p><p>• Ensure all legal procedures and standards are upheld throughout each transaction.</p>
<p>We are seeking an Administrative Assistant to join our team in McLean, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. This position is Monday to Friday 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls and provide exceptional customer service</p><p>• Handling mailing, phone calls, catering, scheduling, calendar</p><p>• Maintain effective email correspondence with customers and team members</p><p>• Utilize Microsoft Office Suite extensively, using Goggle Suite</p><p>• Schedule appointments and manage calendars for team members</p><p>• Handling a busy multiline phone system</p><p>• Supporting C-level executives</p><p>• Will be responsible for catering orders</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a dedicated Project Assistant to join our team on a long-term contract basis in Gaithersburg, Maryland. This role involves supporting project managers in planning, executing, and monitoring ongoing projects. </p><p>This role requires excellent coordination and communication skills.</p><p>Responsibilities:</p><p>• Assist with project documentation, timelines, and deliverables.</p><p>• Coordinate communication between project team members.</p><p>• Track progress and update project management systems.</p><p>• Prepare meeting notes and assist with reporting and analysis.</p><p>• Support procurement and logistical needs.</p><p><br></p>
<p>The Data Entry Clerk is responsible for accurately inputting and updating data into various systems. This position requires exceptional attention to detail, organization, and the ability to work independently.</p><p> </p><p>Responsibilities:</p><p><br></p><p> • Input data accurately and efficiently into databases and spreadsheets.</p><p> • Verify data accuracy and resolve discrepancies.</p><p> • Maintain and update electronic and physical records as needed.</p><p> • Generate reports and summaries from data systems.</p><p> • Ensure confidentiality and integrity of sensitive information.</p>
<p>The Project Assistant supports project managers in planning, executing, and monitoring ongoing projects. This role requires excellent coordination and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with project documentation, timelines, and deliverables.</p><p>• Coordinate communication between project team members.</p><p>• Track progress and update project management systems.</p><p>• Prepare meeting notes and assist with reporting and analysis.</p><p>• Support procurement and logistical needs.</p><p><br></p>
<p>We are looking for a highly organized and detail-oriented Project Assistant to join our team on a Contract basis. The Project Assistant supports project managers in planning, executing, and monitoring ongoing projects. </p><p>This role requires excellent coordination and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with project documentation, timelines, and deliverables.</p><p>• Coordinate communication between project team members.</p><p>• Track progress and update project management systems.</p><p>• Prepare meeting notes and assist with reporting and analysis.</p><p>• Support procurement and logistical needs.</p><p><br></p>
<p>The Data Entry Clerk is responsible for accurately inputting and updating data into various systems. This position requires exceptional attention to detail, organization, and the ability to work independently.</p><p> Responsibilities:</p><p><br></p><p> • Input data accurately and efficiently into databases and spreadsheets.</p><p> • Verify data accuracy and resolve discrepancies.</p><p> • Maintain and update electronic and physical records as needed.</p><p> • Generate reports and summaries from data systems.</p><p> • Ensure confidentiality and integrity of sensitive information.</p>
<p>We are looking for a dedicated and detail-oriented Project Assistant to join our team in Rockville, Maryland. In this contract position, you will play a key role in conducting thorough research, compiling data, and ensuring accurate information entry into organizational systems. This role requires excellent coordination and communication skills.</p><p>Responsibilities:</p><p>• Assist with project documentation, timelines, and deliverables.</p><p>• Coordinate communication between project team members.</p><p>• Track progress and update project management systems.</p><p>• Prepare meeting notes and assist with reporting and analysis.</p><p>• Support procurement and logistical needs.</p><p><br></p>
<p>The Data Entry Clerk is responsible for accurately inputting and updating data into various systems. This position requires exceptional attention to detail, organization, and the ability to work independently.</p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Input data accurately and efficiently into databases and spreadsheets.</p><p> • Verify data accuracy and resolve discrepancies.</p><p> • Maintain and update electronic and physical records as needed.</p><p> • Generate reports and summaries from data systems.</p><p> • Ensure confidentiality and integrity of sensitive information.</p>
<p>We are looking for a dedicated Project Assistant to join our team on a contract basis in Washington, District of Columbia. This role involves supporting projects with translation tasks, particularly in Amharic, and ensuring all documentation is accurate and complete. You will play a crucial role in facilitating communication and maintaining high-quality standards within a non-profit environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist with project documentation, timelines, and deliverables.</p><p>• Coordinate communication between project team members.</p><p>• Track progress and update project management systems.</p><p>• Prepare meeting notes and assist with reporting and analysis.</p><p>• Support procurement and logistical needs.</p><p><br></p>
<p>The Data Entry Clerk is responsible for accurately inputting and updating data into various systems. This position requires exceptional attention to detail, organization, and the ability to work independently.</p><p><br></p><p> Responsibilities:</p><p> • Input data accurately and efficiently into databases and spreadsheets.</p><p> • Verify data accuracy and resolve discrepancies.</p><p> • Maintain and update electronic and physical records as needed.</p><p> • Generate reports and summaries from data systems.</p><p> • Ensure confidentiality and integrity of sensitive information.</p>
<p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
<p>The <strong>Front Desk Coordinator</strong> manages the daily operations of the reception area and provides administrative support to ensure the office runs smoothly. This role requires a polished, professional demeanor, strong organizational skills, and the ability to handle sensitive client information with discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and guests with professionalism and warmth, ensuring a positive first impression.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Schedule and confirm client appointments and coordinate meeting logistics for advisors and staff.</li><li>Maintain a neat and organized reception area and conference rooms.</li><li>Manage incoming and outgoing mail, deliveries, and correspondence.</li><li>Assist with preparing client documents, presentations, and meeting materials.</li><li>Maintain client confidentiality and uphold compliance with financial industry regulations.</li><li>Support administrative functions such as data entry, filing, scanning, and record maintenance.</li><li>Coordinate office supplies, vendor relations, and general office organization.</li><li>Provide additional administrative support to team members and management as needed.</li></ul><p><br></p>
<p>The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li></ul><p>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</p><ul><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
<p>The <strong>Patient Scheduler</strong> serves as the first point of contact for our patients and plays a key role in ensuring smooth daily operations. This position is responsible for scheduling patient appointments, managing the therapy calendar, verifying insurance information, and maintaining excellent communication between patients, therapists, and other staff members.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and respond to patient inquiries in a courteous and professional manner.</li><li>Schedule, reschedule, and confirm patient appointments for physical therapy sessions.</li><li>Coordinate schedules between multiple therapists to maximize efficiency and patient satisfaction.</li><li>Verify insurance coverage and obtain necessary authorizations prior to appointments.</li><li>Check patients in and out, ensuring all required paperwork is completed accurately.</li><li>Maintain and update patient records in the electronic medical record (EMR) system.</li><li>Communicate with referring physicians and coordinate new patient referrals.</li><li>Manage appointment reminders, cancellations, and waitlists to optimize schedule utilization.</li><li>Support front office operations, including filing, data entry, and administrative tasks as needed.</li></ul><p><br></p>
<p><strong>SENIOR TAX ASSOCIATE / TAX MANAGER (DOE) - PUBLIC ACCOUNTING FIRM IN NORTHERN BALTIMORE COUNTY </strong></p><p> </p><p>My client, a public accounting firm in Northern Baltimore County, is searching for a Senior Tax Associate or Tax Manager - depending on experience. As Manager, you will be responsible for providing oversight to a small staff of tax accountants working with all entity types, tax planning projections, preparing complex federal and state, as well as individual income, estate and trust returns. You will also communicate with the IRS on an as needed basis. As Senior, you will oversee and mentor staff level tax associates and be the right hand on tax engagements to the assigned Tax Manager / Partner. This is an excellent opportunity to join a well-known and respected firm with opportunities for growth and career development!! Please submit your resume today for immediate consideration!!</p><p> </p><p>What You'll Get To Do Every Day:</p><ul><li>Review and manage staff deliverables including tax returns, extensions, tax planning calculations, and write-work for all entity types (C-Corp, S‐Corp, Partnership, fiduciary, multi-state, trust and individual).</li><li>Review Compiled financial statements for Corporations, Not for Profit entities, and Partnerships, including workpapers, accounting and adjusting entries, bank reconciliations, and client books and records.</li><li>Prepare and review complex tax planning projections for individual and corporate estimated tax liability.</li><li>Manage and monitor client deliverables and due dates.</li><li>Prepare complex U.S. and multi-state income tax returns for business entities, including consolidated and non-consolidated C-corporations, S‐Corporations, Partnerships, Fiduciary, and Non-Profit Organizations.</li><li>Prepare complex U.S. and state individual income, gift tax, and estate tax returns.</li><li>Conduct complex tax research and prepare memorandum outlining findings and conclusions.</li><li>Respond to IRS and state agency audits, inquires, and tax notices.</li><li>Communicate with IRS and clients in connection with audits, inquires, and tax notices.</li><li>Delegate projects to staff that can handle them most efficiently and provide accounting and tax assistance to staff as needed.</li><li>Engage in consulting and special projects as requested by Management and Clients.</li><li>DOE and level hired - Take direction and report to the Managers / Principals / Partners of the tax department.</li></ul><p>Please send your resume immediately to be considered to Tracy Kaszuba on LinkedIn or to Tracy.Kaszuba at RobertHalf</p>
We are looking for a detail-oriented Entry-Level Staff Accountant to join our team in Columbia, Maryland. This role offers an excellent opportunity to gain hands-on experience in accounting and tax preparation, including working with payroll tax returns, financial statements, and various tax filings. The ideal candidate is motivated, organized, and eager to develop their skills in a collaborative environment.<br><br>Responsibilities:<br>• Prepare and file federal and state tax returns, including individual, corporate, partnership, and trust filings.<br>• Assist in compiling financial statements using data provided by clients, such as bank statements and transaction records.<br>• Maintain organized documentation by managing work papers, digital records, and client files securely.<br>• Track and send e-file authorizations while ensuring timely submission of tax-related forms.<br>• Complete extensions and payment vouchers as needed, while updating supervisors on progress.<br>• Monitor and communicate the status of client documents, ensuring readiness for review or delivery.<br>• Use accounting software and tools to create trial balances and support tax preparation processes.<br>• Maintain accurate daily time sheet records using practice management software.<br>• Collaborate with team members to meet deadlines and support seasonal demands, including overtime.<br>• Follow established procedures to ensure compliance with tax codes and accounting principles.
<p>Robert Half is partnering with a client in the financial services industry to hire a <strong>Client Service Manager</strong>. This hybrid role is based in Tysons, VA, with 3 days in the office each week. It’s an excellent opportunity for professionals who thrive in a client-facing environment and enjoy supporting both clients and advisors with high-quality service and attention to detail. As a <strong>Client Service Manager</strong>, you will play a key role in ensuring smooth account operations, and delivering outstanding service that reflects the firm’s commitment to excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients, delivering a welcoming and professional experience from the first interaction onward</li><li>Support advisors and clients by providing timely account information and assisting with day-to-day service needs</li><li>Manage accounts by overseeing new account setup, maintaining accurate documentation and records, processing deposits and paperwork, and coordinating appointments</li><li>Foster strong client relationships by anticipating needs, addressing questions, and proactively resolving issues</li><li>Handle phone communications with professionalism and good judgment, ensuring all inquiries are managed through to resolution</li><li>Ensure full compliance with industry regulations and internal policies in all aspects of client service</li><li>Welcome and assist clients and guests during visits, reinforcing a high-quality, service-oriented environment</li></ul><p><br></p>
